Utilities

SAP utilities management software helps you remain sustainable and profitable through energy transition.
Utilities workers walking below tanks at a gas plant

Meeting the new energy challenge

In the middle of an unprecedented green energy transformation, utilities companies must meet daunting regulatory, environmental, operational, and technological challenges while dealing with the fallout from a global financial crisis.

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SAP utilities management software helps you:

  • Drive the transformation towards sustainability for your utilities business

  • Integrate AI across the utilities value chain

  • Deliver personalised customer experiences to build trust

  • Unlock new utilities revenue streams

  • Get the best performance and returns from your utilities assets

Power and utilities software from SAP and our partners

Solutions that address specific utilities business needs help you achieve cost-effective transformation and sustainable growth.

Discover SAP Business Suite

See how SAP cloud ERP applications, SAP Business AI, and SAP Business Data Cloud come together to deliver exceptional value for your organisation.

Learn more

Explore how we can help your utilities business run better

Our utilities management software can help you manage your energy and utilities business more sustainably, safely, and profitably.

Real-time insights

Improve utilities industry decision-making, transparency, and accountability, and increase efficiency with real-time visibility across the enterprise.

Digital innovation

Accelerate innovation with an open technology platform that allows you to extend applications, connect landscapes, and make decisions with confidence. 

Smart mobility and transformation

Embrace change and shift toward mobility as a service while monetising new business models for autonomous, connected, electric, and shared vehicles. 

Field service management

Empower utilities technicians with mobile tools and AI-based recommendations to rapidly resolve issues and boost customer satisfaction. 

Business process transformation

Build a shared understanding of utilities business process management with improved process performance at scale.

Human capital management

Understand what your utilities employees need, how they work, and what motivates them to keep them happy and engaged.

See how customers are succeeding with SAP solutions for utilities

Resources

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SAP named a global leader in digital energy sustainability

Learn why Frost & Sullivan recognised SAP's innovative solutions that help energy companies achieve sustainability goals.

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Harnessing AI for utilities

Learn how AI is transforming the way utility companies interact with customers, resulting in significant operational savings and increased satisfaction.

Innovating energy transformation with AI

Transform business models and meet evolving customer expectations, guided by AI-based predictive analytics and smart automation.

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The service opportunity for utilities

Break into new revenue streams with value-add business models based on connected services.

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Master the energy transition

Learn how SAP and our global partner ecosystem can help you deliver smart and sustainable solutions to master the energy transition.

Take the next step

Road map for utilities solutions

Discover how our innovations help utilities deliver safe, reliable, and sustainable energy products and services.

SAP news about utilities

Learn about the service opportunity for utilities and break into new revenue streams with value-added business models.

*Numbers assumed for utility company with 2.4 million customers and 7.50€ average cost per customer contact.

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