Optimize your billback programs and stop revenue leakage
2 | 8
Maximize cost recovery and increase program control
Claims management is one of the most difficult challenges facing business and financial management
leaders. Effective billback management is essential for maximizing earnings if you are submitting a
claim and for minimizing profit leakage if you are processing the payment. In either case, improving
administration efficiency and increasing profitability are the goals.
With billbacks, or whatever name you use for claims, your
company may be losing money. Millions of dollars could
be lost due to inaccurate processes, overlooked submis-
sions, lax claim validations, calculation errors, delayed
payments, and other administrative problems. The result
can be inaccurate earnings and payments as well as poor
cash flow.
It’s not surprising that claims management is such a tough
business and financial challenge. Programs are complex,
as they can be difficult to model and have complicated
requirements.
Tracking and validation are often handled manually, where
every task creates an opportunity to make an error. The
pressure to quickly turn claims around can lead to inatten-
tion to – and even disregard of – some claim items. It can
be difficult to forecast accruals promptly and accurately.
Broken processes such as these make it easy to see how
money can leak through the cracks.
The volume of transactions going
through complex vendor-driven cost-
recovery programs is rapidly rising.
Solution Quick factsBenefitsObjectives
Maximize cost recovery and increase program control
Claims management is one of the most difficult challenges facing business and financial management
leaders. Effective billback management is essential for maximizing earnings if you are submitting a
claim and for minimizing profit leakage if you are processing the payment. In either case, improving
administration efficiency and increasing profitability are the goals.
With billbacks, or whatever name you use for claims, your
company may be losing money. Millions of dollars could
be lost due to inaccurate processes, overlooked submis-
sions, lax claim validations, calculation errors, delayed
payments, and other administrative problems. The result
can be inaccurate earnings and payments as well as poor
cash flow.
It’s not surprising that claims management is such a tough
business and financial challenge. Programs are complex,
as they can be difficult to model and have complicated
requirements.
Tracking and validation are often handled manually, where
every task creates an opportunity to make an error. The
pressure to quickly turn claims around can lead to inatten-
tion to – and even disregard of – some claim items. It can
be difficult to forecast accruals promptly and accurately.
Broken processes such as these make it easy to see how
money can leak through the cracks.
The volume of transactions going
through complex vendor-driven cost-
recovery programs is rapidly rising.
Solution Quick factsBenefitsObjectives
3 | 8
Effective billback management with the private cloud edition
of the SAP Paybacks and Chargebacks application by
Vistex enables businesses to get a stronger handle on
claims processing by:
• Repairing broken processes: Gain better visibility up
front with accurate accruals and stop revenue leakage
through accurate claim-validation processes.
• Leveraging real-time sources of truth from
SAP S/4HANA: Manage processes from start to finish
with direct, real-time access to master, transactional, and
financial data with a contiguous audit trail.
• Gaining critical insight: Powerful analytic functions
provide comprehensive visibility into program perfor-
mance, true spend, profitability, and ROI.
• Planning for success: Simulate business outcomes and
forecast claim payments to aid in financial planning.
Simplify billback management with an integrated solution
Robust reporting and advanced analytical tools in
SAP Paybacks and Chargebacks provide important insight
into program and partner performance.
Objectives Quick factsBenefitsSolution
Effective billback management with the private cloud edition
of the SAP Paybacks and Chargebacks application by
Vistex enables businesses to get a stronger handle on
claims processing by:
• Repairing broken processes: Gain better visibility up
front with accurate accruals and stop revenue leakage
through accurate claim-validation processes.
• Leveraging real-time sources of truth from
SAP S/4HANA: Manage processes from start to finish
with direct, real-time access to master, transactional, and
financial data with a contiguous audit trail.
• Gaining critical insight: Powerful analytic functions
provide comprehensive visibility into program perfor-
mance, true spend, profitability, and ROI.
• Planning for success: Simulate business outcomes and
forecast claim payments to aid in financial planning.
Simplify billback management with an integrated solution
Robust reporting and advanced analytical tools in
SAP Paybacks and Chargebacks provide important insight
into program and partner performance.
Objectives Quick factsBenefitsSolution
With the private cloud edition of SAP Paybacks and
Chargebacks, you gain an efficient, highly automated
approach to managing billbacks, with the tools to administer
the whole process. This closed-loop approach allows you
to handle contract creation, accruals, claims submission,
claims validation, adjudication, and settlement without the
need for a spreadsheet.
These advantages are enabled by embedding SAP Paybacks
and Chargebacks into SAP S/4HANA. This incorporation
means you have smooth, real-time access to transactional
and current financial data, a direct link to accounts receivable
and accounts payable, and the ability to help eliminate
manual processes or complicated integration between
different systems.
Adopt an automated,
comprehensive approach
With extraordinary data integrity, SAP S/4HANA and its central
data repository offer your organization “one version of the truth.”
4 | 8
SolutionObjectives Quick factsBenefits
Chargebacks, you gain an efficient, highly automated
approach to managing billbacks, with the tools to administer
the whole process. This closed-loop approach allows you
to handle contract creation, accruals, claims submission,
claims validation, adjudication, and settlement without the
need for a spreadsheet.
These advantages are enabled by embedding SAP Paybacks
and Chargebacks into SAP S/4HANA. This incorporation
means you have smooth, real-time access to transactional
and current financial data, a direct link to accounts receivable
and accounts payable, and the ability to help eliminate
manual processes or complicated integration between
different systems.
Adopt an automated,
comprehensive approach
With extraordinary data integrity, SAP S/4HANA and its central
data repository offer your organization “one version of the truth.”
4 | 8
SolutionObjectives Quick factsBenefits
The integrated contract management application offers
many powerful capabilities. Its tool set enables you to
propose, simulate, execute, and administer complex and
variable agreements with multiple distributors across the
supply chain. Sophisticated contract authoring tools and
templates help simplify and accelerate contract develop-
ment. Forecast data can be introduced to simulate program
performance, enable business planning and analytics,
and set financial goals that can be tracked. And contract
administration tools help manage memberships, partner
funds, and discounts as well as automate deduction
matching.
Integrate your program
management
Stop leaving money on the table by
boosting recovery rates and
eliminating errors.
5 | 8
SolutionObjectives Quick factsBenefits
many powerful capabilities. Its tool set enables you to
propose, simulate, execute, and administer complex and
variable agreements with multiple distributors across the
supply chain. Sophisticated contract authoring tools and
templates help simplify and accelerate contract develop-
ment. Forecast data can be introduced to simulate program
performance, enable business planning and analytics,
and set financial goals that can be tracked. And contract
administration tools help manage memberships, partner
funds, and discounts as well as automate deduction
matching.
Integrate your program
management
Stop leaving money on the table by
boosting recovery rates and
eliminating errors.
5 | 8
SolutionObjectives Quick factsBenefits