LTIMindtree: Increasing customer experience by 40% with SAP Learning Hub
Discover how LTIMindtree improved productivity and workforce readiness with SAP Learning Hub. Lejupielādēt dokumentuLTIMindtree: Increasing
customer experience by
40% with SAP Learning Hub
LTIMindtree is a global technology consulting and digital solutions company with
more than 86,000 employees worldwide. As a Global Strategic Services Partner of
SAP, LTIMindtree delivers advisory, implementation, and managed services across
SAP solutions.
To support growth and consistent skills development, LTIMindtree adopted SAP
Learning Hub to centralize learning, certification, and governance. This approach
supports faster upskilling and measurable business outcomes.
customer experience by
40% with SAP Learning Hub
LTIMindtree is a global technology consulting and digital solutions company with
more than 86,000 employees worldwide. As a Global Strategic Services Partner of
SAP, LTIMindtree delivers advisory, implementation, and managed services across
SAP solutions.
To support growth and consistent skills development, LTIMindtree adopted SAP
Learning Hub to centralize learning, certification, and governance. This approach
supports faster upskilling and measurable business outcomes.
How LTIMindtree improved productivity and workforce readiness with SAP Learning Hub
© 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Before: Challenges and opportunities
• Limited access to hands-on training and poor visibility into learner progress and performance.
• Many employees held outdated SAP Certifications that are no longer aligned with current solutions.
• Reliance on in-person training increased costs, slowed onboarding, and delayed time to productivity.
Why SAP Learning Hub
• Continuous online learning enables employees to get and stay certified through guided learning
resources, expert-led live sessions, and hands-on practice systems.
• Guided learning supports career development and retention.
• Analytics give leaders visibility into skills and certification coverage, enabling smarter workforce planning
and reduced delivery risk.
After: Value-driven results
• Employee onboarding time dropped by 50%, productivity rose 15–20%, and retention increased 10–
15% through broader SAP knowledge and cross-skilling.
• Certified staff deliver higher quality outcomes, increasing customer satisfaction rates by 20%.
• Training and certification costs fell 20–25% through consolidation and a reduction in in-person training.
“At LTIMindtree, we have a significant focus on talent
transformation and multi-skilling. SAP Learning Hub has
delivered remarkable improvements to our SAP talent
development efforts.”
Shashikant Walimbe, VP & Global Head (SAP Practice), LTIMindtree
boost in employee productivity
15-20%
faster onboarding for new hires
50%
reduction in training and certification costs
20-25%
LTIMindtree
Mumbai, India
ltimindtree.com
Industry
Consulting, Technology,
and Managed Services
Products and services
Cloud & Infrastructure, Consulting, GCC-as-a-Service, Cyber Security,
Low Code, Digital, Engineering, Platform Operations, Quality Engineering,
Enterprise Applications, and Enterprise Automation
Employees
86,000+
Revenue
$4.5 billion (2024)
Featured solutions
SAP Learning Hub
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
© 2026 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Before: Challenges and opportunities
• Limited access to hands-on training and poor visibility into learner progress and performance.
• Many employees held outdated SAP Certifications that are no longer aligned with current solutions.
• Reliance on in-person training increased costs, slowed onboarding, and delayed time to productivity.
Why SAP Learning Hub
• Continuous online learning enables employees to get and stay certified through guided learning
resources, expert-led live sessions, and hands-on practice systems.
• Guided learning supports career development and retention.
• Analytics give leaders visibility into skills and certification coverage, enabling smarter workforce planning
and reduced delivery risk.
After: Value-driven results
• Employee onboarding time dropped by 50%, productivity rose 15–20%, and retention increased 10–
15% through broader SAP knowledge and cross-skilling.
• Certified staff deliver higher quality outcomes, increasing customer satisfaction rates by 20%.
• Training and certification costs fell 20–25% through consolidation and a reduction in in-person training.
“At LTIMindtree, we have a significant focus on talent
transformation and multi-skilling. SAP Learning Hub has
delivered remarkable improvements to our SAP talent
development efforts.”
Shashikant Walimbe, VP & Global Head (SAP Practice), LTIMindtree
boost in employee productivity
15-20%
faster onboarding for new hires
50%
reduction in training and certification costs
20-25%
LTIMindtree
Mumbai, India
ltimindtree.com
Industry
Consulting, Technology,
and Managed Services
Products and services
Cloud & Infrastructure, Consulting, GCC-as-a-Service, Cyber Security,
Low Code, Digital, Engineering, Platform Operations, Quality Engineering,
Enterprise Applications, and Enterprise Automation
Employees
86,000+
Revenue
$4.5 billion (2024)
Featured solutions
SAP Learning Hub
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.