Core HR and payroll software

Manage your entire workforce with AI-powered cloud solutions for core HR, time tracking, payroll, and service delivery.
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Increase workforce agility with unified core HR, time tracking, and payroll

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Meet the needs of your people and your organization

Our flexible cloud solutions replace fragmented HR systems by automating processes, simplifying tasks, and strengthening compliance—all on one unified platform.

Empower and engage users

Enhance HR interactions and boost productivity with intuitive AI-enabled experiences.

Simplify and automate processes

Improve operational efficiency with streamlined workflows and intelligent automation.

Adapt locally and scale globally

Get started quickly and grow confidently with localization delivered and maintained by in-country experts.

Integrate HR with the rest of the business

Bridge the gaps between HR and other functions across the organization with an integrated and extensible cloud platform.

Core HR and payroll assistants

Improve data accuracy and compliance, enhance the employee experience, and reduce manual work and costs with AI-supported core HR and payroll assistants.

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Payroll Assistant

Improve payroll accuracy and speed by orchestrating time and payroll agents to identify potential issues and root causes, resolve payroll errors, explain pay statements, and automate the creation of validation rules with human-in-the-loop control.

Explore core HR and payroll capabilities

Bring together data, processes, and AI-enabled experiences to enhance workforce visibility and boost productivity.

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Localized foundation for cloud HR
Establish a single source of truth for people data and drive compliance with a solution localized in more than 100 countries and territories.

 

AI-enabled experiences
Empower your workforce with personalized profiles and AI-enabled self-services embedded in the flow of work.

 

Global benefits administration
Manage employee benefits around the world while meeting unique, country-specific requirements.

 

Simplified absence management
Enable employees to request time off from any device and provide visibility into team absences.

 

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Comprehensive time administration
Improve employee time and attendance processes with automatic approvals, alerts, and embedded reporting.

 

Flexible time recording
Give employees the option to record time from a desktop, mobile device, or clock terminal.

 

Global and local coverage
Reduce compliance risk with local configurations for regulations, collective agreements, and company policies.

 

Integrated time and payroll ecosystem
Connect processes by using predelivered integrations with payroll systems from SAP.

 

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Unified payroll management
Help ensure employees are paid accurately and on time by harmonizing payroll processes on a single platform.

 

Automated payroll processing
Remove manual work with built-in retroactive calculations and off-cycle support.

 

Data-driven insights
Uncover actionable payroll recommendations based on key insights and metrics.

 

Embedded localization
Simplify operations and deliver accurate payroll with a solution localized in more than 50 countries and territories.

 

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Centralized document management
Store and manage employee documents from one place.

 

Simplified access to employee documents
Locate employee documents quickly with full-text search and self-service functionality.

Compliance management
Support legal and regulatory compliance with retention rules and employee file completeness checks.

 

Automated HR document generation
Use document templates to create accurate and personalized employee communications.

 

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Single entry point
Provide employees with a central place to access everything they need for work—applications, processes, and more.

 

Guided experiences
Streamline complex processes that span various departments and applications.

 

Collaborative workspaces
Break down barriers among teams, eliminate information silos, and promote areas of interest.

 

Personalized experiences
Simplify work with relevant content, recommendations, and insights at an individual level.

 

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AI-driven case management
Accelerate service delivery with AI-driven recommendations, intelligent automation, and dynamic forms.

 

Enhanced self-service
Increase employee satisfaction with personalized tools to efficiently create, track, and update HR tickets.

Unified workspace
Empower service reps with an integrated case resolution experience and quick access to employee profiles.


Actionable insights
Monitor service operations, identify issues, and drive continuous improvement with embedded analytics.

 

Automate HR. Innovate Faster.

Transform your HR operations with smart automation. Join us for expert tips and a live demo.

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See how customers are succeeding with SAP

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Streamlining HR operations globally

Discover how Volkswagen Group transformed global HR by harmonizing processes, data, and roles across 400+ companies in 40+ countries with a single, localized cloud solution.

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Meeting a strict deadline for legal compliance

Explore how Eurobank S.A. complies with a new labor regulation using a flexible time tracking solution.

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Ensuring accurate and timely payroll

Discover how Galicia S.A. unified its core HR and payroll operations with modern cloud solutions.

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Saving 1 million productivity hours per year

See how BT Group plc is “changing the way HR gets done” with efficient processes and enhanced experiences.

See what analysts are saying about SAP

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The business value of core HR, time, and payroll solutions

See IDC’s analysis of the economic benefits delivered by SAP SuccessFactors solutions for core HR, time, and payroll.

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Maximizing the impact of AI

Make the most of AI with a unified approach to core HR, time, and payroll. Discover use cases and real-world organizational benefits.

Read the Josh Bersin report
SAP recognized for outperforming the competition by TrustRadius

Explore what customers are saying about SAP SuccessFactors HCM and why it’s a leading option for organizations of all sizes.

Read the TrustRadius report
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Analyzing the economic benefits of moving to the cloud

See how organizations have benefitted by moving from SAP ERP HCM to the cloud with SAP SuccessFactors solutions.

Read the report
2025 HR Trends: Unlocking AI’s Potential

Stay ahead of change—learn how to turn AI expectations into real business impact.

Watch the webinar on demand

Resources

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Core HR and payroll checklist: 7 questions to help you future-proof your organization

Future‑ready Core HR and payroll begin with the right questions. A practical checklist helps HR leaders identify gaps in data, payroll, compliance, and scalability to support smarter modernization decisions.

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Top 10 Reasons to Move to the Cloud with SAP SuccessFactors Solutions

Moving HR to the cloud helps organizations operate with greater agility. Cloud solutions streamline processes, deliver continuous innovation, and improve workforce visibility to better support change and scale.

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SAP Localization Capabilities

SAP localized solutions give you the confidence to run an international business.

Frequently asked questions

A human resources information system (HRIS) is a software solution that helps companies manage and automate core HR processes; support benefits administration, time and attendance, payroll, and other workflows; and store employee data, such as personal, demographic, and compensation information.

Modern payroll solutions improve accuracy by validating inputs, catching exceptions early, and streamlining approvals and corrections—helping payroll teams resolve issues faster and reduce costly off-cycle fixes.

Yes. SAP SuccessFactors Employee Central includes capabilities for managing employee benefits in the cloud. A flexible framework helps you standardize global benefits management for your entire organization.

We have a program dedicated to helping existing SAP ERP HCM customers move to the cloud.

Automation speeds up common requests, like updating personal details, getting policy answers, and understanding pay statements, so employees receive faster resolutions and HR teams reduce case volume.

Look for a unified platform that supports secure integrations; orchestrated workflows across HR, time tracking, and payroll; role-based experiences for employees and managers; and configurable controls for compliance and audit needs.

HR service delivery is the system of tools and processes used to manage employee HR requests—typically including a service portal, knowledge base, and case management software to improve response times and consistency.