Human capital management

Take your business to the next level with a truly global AI-enabled suite that fuels the success of every individual and drives org agility at scale.
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Build a workforce that’s ready to take on anything

SAP SuccessFactors HCM combines truly global HR capabilities with powerful AI and agents so your people and your business can perform at their best—no matter what lies ahead.

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Manage with agility
Simplify HR operations and enhance experiences with embedded AI and automation.

Grow with purpose
Drive peak performance with an AI-powered skills framework that fuels the entire talent lifecycle.

Adapt with insight
Respond confidently to change with actionable AI-driven insights from across the organization.

Extend with ease
Align HR and the rest of the organization with a connected platform and collaborative AI agents.

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SAP Business AI

Drive the success of every employee and boost organizational agility with AI.

Learn about AI for HCM 

SAP Business Data Cloud

Optimize people and business decisions across hiring, retention, pay, and more.

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SAP Business Technology Platform

Extend HCM solutions and integrate with processes across the organization.

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Explore SAP solutions for human capital management

NEWS ARTICLE
Smarter hiring starts here

Drive business success with intelligent talent acquisition, built for what’s next.

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See how customers are succeeding with human capital management software

Standard Chartered's Journey to Achieving Total Workforce Visibility

Learn how Standard Chartered planned and managed their labor needs with a total workforce management management strategy.

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Cultivating employee satisfaction with modern HR processes

Learn how SAP SuccessFactors solutions help Indevin turn employees into brand advocates who support the company’s national and international expansion thanks to access to modern HR tools and fewer manual processes.

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Nurturing talent through a consistent HR culture

Find out how Microsoft standardizes employee experiences worldwide by centralizing data in a single core HR system.

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Explore ASICS’ journey with SAP

Learn how ASICS uses SAP SuccessFactors solutions to turn its fragmented, siloed HR systems into a technology win.

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Navigating contingent workforce management

Discover how Carnival Cruise Line used SAP Fieldglass to manage its contingent workforce and optimize workforce visibility.

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Putting people at the heart of technological advancement

Hear how Microsoft is working to create a consistent global core HR system to match its growth. 

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Explore AI-driven innovations

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HR reinvented with Joule Agents

Discover ready-to-use Joule Agents for human resources that automatically plan and execute multi-step workflows connecting departments, speeding up decisions, and streamlining processes.

Explore Joule Agents for HR
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See what analysts and experts are saying about SAP

SAP recognized for outperforming the competition

Explore what customers are saying about SAP SuccessFactors HCM and why it’s a leading option for organizations of all sizes.

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Maximizing the impact of AI for core HR

Assess AI readiness, identify high-impact use cases, and develop implementation road maps based on business priorities.

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SAP is named a Leader for cloud HCM suites market

Find out why Gartner® named SAP as a Leader in its 2025 Magic Quadrant™ report for cloud HCM suites for 1,000+ Employee Enterprises.

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Optimizing vendor management systems (VMS)

Learn how business leaders are transforming their contingent workforce management strategies to stay competitive.

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Featured resources

Check out the latest insights and trends.

REPORT
Strategies for AI governance and workforce engagement

Read recommendations on how to establish AI strategy governance, boost adoption, and help ensure ethical deployment.

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REPORT
Navigate the top 5 HR trends shaping the workplace

Learn how HR leaders can guide teams through challenges such as employee engagement, AI integration, skills development, and hybrid work policies.

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REPORT
Take a skills-based approach to workforce planning

Find out how HR technology can help organizations execute and integrate a skills-based strategy across HR practices

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Frequently asked questions

Human capital management is the set of practices and software used for recruiting, managing, and developing an organization’s human capital—aka its workforce.

A human resource management system (HRMS) is used to digitalize, automate, and centralize core HR processes, such as employee data storage, benefits administration, time and attendance, and payroll. An HRMS also provides talent management capabilities such as recruiting, onboarding, performance management, goal planning, learning and training, compensation, and succession planning. Human resource management systems and human capital management software are often used interchangeably.

A vendor management system is a cloud-based platform used to procure and manage temporary, contract, or contingent workers. Most VMS applications integrate with other on-premises or cloud-based enterprise HR systems. VMS software helps enterprises gain clear insight into who is working for them, as well as where, why, when, and at which rates.

AI in HR is used to streamline and automate HR processes across the employee lifecycle—from recruitment, hiring, and onboarding through talent management, learning, and performance.

SAP SuccessFactors HCM is part of SAP Business Suite and provides cloud-based human capital management software applications. It supports core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management. Since 2001, SAP SuccessFactors solutions have been used by more than 10,000 customers in more than 200 countries and territories worldwide.

 

SAP SuccessFactors HCM includes cloud solutions in three key areas:

1.  Core HR and payroll, including a powerful HR information system, payroll software, self-service HR, and time and attendance

2.  Talent management, including solutions for recruiting, onboarding, learning, performance management, and compensation

3.  HR analytics and workforce planning, including AI-enabled people analytics, scenario modeling, what-if analysis, and strategic workforce planning

Yes. Powered by global cloud HR solutions, SAP Business Suite includes capabilities to connect HR across an organization, drive end-to-end people processes, uncover holistic workforce insights, and create seamless AI-enabled experiences. This allows organizations to align workforce decisions with business goals, help ensure an engaged and productive workforce, and enable agile and compliant HR.

SAP HR was a key module in the SAP ERP application that provided comprehensive support for human capital management. Now, SAP HR has evolved into SAP SuccessFactors HCM—cloud-based HR solutions that put employees first. These solutions include a powerful HR system as well as tools for employee experience management, onboarding, learning, performance management, succession and development, and people analytics.

Gartner, Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises, 23 October 2024, Ranadip Chandra, et.al.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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