Joule Agents
Joule Agents and Joule Assistants
Streamline workflows end to end with context-aware agents and assistants
Joule Agents are AI agents with business process expertise that reliably execute multistep tasks across SAP and non-SAP systems. Joule Assistants use deep role and process context to coordinate Joule Agents and execute complex workflows across the business.
Drive enterprise-scale productivity with:
Prebuilt agents that combine SAP's unmatched depth of business process expertise with Model Context Protocol (MCP) and Agent2Agent (A2A) protocols to execute reliable, cross-system workflows.
Assistants that understand your role and business context, so they know exactly which agents to coordinate to get the job done.
Agents and assistants that give you visibility and control because they have proper oversight and governance built in.
Accelerate complex workflows
Reduce time spent on multi-step workflows by up to 75% to speed business execution, boost productivity and free up teams for high-value work.*
Realise AI value at scale
Deliver enterprise-wide results with expert agents and assistants that reliably connect and optimise business-critical processes across functions.
Execute with oversight and governance
Achieve results with agents and assistants that keep humans in control and actions authorised, observable and traceable, backed by enterprise-grade security and centralised governance.
Adapt sourcing at the speed of business with Joule and SAP Ariba
Explore how Joule’s Sourcing Agent helps managers quickly refine sourcing events, navigate geopolitical risks and stay ahead in dynamic supply chains.
AI that delivers real business impact faster
Accelerate business outcomes with agents and assistants grounded in deep context, industry knowledge and enterprise-grade governance.
Built around your role
Assistants are aligned to your specific business roles and processes, making them accurate at inferring user intent and knowing which AI agents to use.
Codified SAP domain expertise
Joule Agents execute specific business processes, turning SAP's deep domain knowledge into repeatable, reliable automation.
Built-in enterprise knowledge
SAP Knowledge Graph is built on years of SAP expertise, giving Joule Agents a deep understanding of enterprise processes and relationships to orchestrate work across end-to-end workflows.
Design, deploy and manage customised AI agents
Joule Studio: Build trusted customised agentic solutions
For unique business needs that go beyond prebuilt agents, use Joule Studio. Create AI agents by describing desired business outcomes in plain language. Your teams can build with low-code or pro-code and leverage agent frameworks such as LangChain and LlamaIndex for full flexibility and control.
SAP AI Agent Hub: Centrally manage and govern AI agents
Discover, inventory and govern agents across your landscape with a single, vendor-agnostic command centre. Gain full visibility into performance, understand business impact and ensure every agent operates within its architectural and organisational context.
Build, deploy and scale AI agents across your enterprise
Get ready for enterprise-wide agentic AI supported by SAP. Register today for upcoming webcasts and see the SAP Business AI Platform in action.
Browse Joule Agents and Joule Assistants by line of business and capability
Expert agents and assistants automate time-consuming manual processes across your business, so your people can focus on strategic work.
See how customers are succeeding with SAP
Transforming service operations with Joule Classification Agent
See how Bosch redefined service excellence by replacing rigid, rule-based workflows with a Joule Agent that intelligently routes customer cases in real time.
Driving efficiency with agentic AI
Explore how Mota-Engil eliminated manual goods receipt entry and accelerated invoice clearance with a procure-to-pay smart agent built on SAP BTP, SAP Business Data Cloud and Joule.
Saving time with a custom-built procurement agent
Learn how Uniper used Joule Studio to turn complex procurement processes into simple, conversational actions for faster decision making, enabling employees to focus on more-strategic work.
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