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The Exception Management Agent accelerates planners' ability to respond to supply chain disruptions by automatically detecting exceptions, analyzing alert details, and providing summarized insights and recommendations. By reducing the time planners spend investigating issues, the agent helps teams take timely and informed action when disruptions occur. This enables faster resolution of short-term supply problems, better handling of component or capacity shortages, improved deployment decisions, and stronger support for customer order confirmations. Please note: This agent is currently only available for eligible customers enrolled within a corresponding EAC program.
Benefits
- Accelerates responsiveness to supply chain disruptions
- Reduces time spent on searching, correlating, and triaging alerts
- Helps planners make decisions about the best mitigation option
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
- Use the AI Estimator to estimate the number of AI Units required.
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In order to use this AI Agent/AI Feature, you will need to purchase the base product.
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If you already have AI Units, activate this solution on SAP for Me
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AI Feature - SAP Help Portal
Initial Setup - SAP Help Portal
Exception Management Agent