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SAP Order Management for sourcing and availability
Simplify omnichannel retail with a centralised view of inventory, optimised sourcing, and efficient fulfilment.
Optimise omnichannel retail fulfilment while maintaining profit margins
Retailers must manage the trade-off between customer happiness and rising costs of fast fulfilment. Now, you can strike a balance between customer satisfaction and operational efficiency by simultaneously optimising fulfilment strategy across your business goals.
The SAP Order Management solution for sourcing and availability helps ensure product availability while optimising distributed order management plans, syncing inventory with your shoppers needs across multiple channels and locations.
Cloud deployment
Real-time inventory status across distribution centres, stores, and partners
Intelligent retail sourcing optimisation based on business goals
Straightforward strategy configuration for business users
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Key benefits
Drive customer satisfaction and loyalty
Improve your customer experience through efficient order fulfilment based on reliable product availability and an optimised sourcing strategy.
Reduce the cost of order fulfilment
Reduce shipping costs, minimise your return rate, and optimise production based on accurate replenishment needs with consistent product availability.
Increase revenue and profitability
Speed delivery, lower logistics costs, and optimise inventory availability across stores and distribution centres.
Key features
Real-time, omnichannel product availability
- Centralise real-time inventory information coming from heterogeneous back-end systems
- Expose a near real-time accurate stock position across all fulfilment nodes
- Manage temporary reservations to help ensure that an item is not promised to multiple customers
Intelligent sourcing strategy
- Manage the trade-off between customer satisfaction and order margins
- Optimise sourcing across multiple business goals simultaneously and simulate changes on historical data
- Incorporate factors such as utilised capacity, cost to pick and pack, delivery time, cost to ship, and shipments
Microservice strategy
- Implement new scenarios with greater ease, while protecting existing investments
- Support end-to-end processes with ready-to-go integration with SAP S/4HANA and SAP Order Management foundation
Pricing
Technical and security resources
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