SAP Order Management for sourcing and availability
What is SAP Order Management for sourcing and availability?
SAP Order Management for sourcing and availability is a solution that provides organisations with real-time inventory insights and objective-based sourcing logic.
Centralise inventory visibility, improve order fill rates, and balance customer satisfaction with savings by accessing:
Real-time inventory data from distribution centres, stores, and warehouses.
Reservation management for consistent, accurate availability.
Intelligent sourcing optimisation based on business priorities.
Easy strategy configuration and monitoring.
Agentic AI for order management
Discover a better way to manage the order lifecycle with AI so you can build lasting loyalty.
Key benefits
Deliver on customer promises with consistency
See available inventory across every channel in real time with fast, accurate, and reliable sourcing and fulfilment processes to meet customers’ expectations.
Increase revenue and profitability
Connect inventory availability and sourcing nodes to identify the best sourcing options, maximise inventory utilisation, and reduce sourcing and fulfilment cost.
Boost business agility and resilience
Quickly adapt to business disruptions, promotions, or demand surges and evolving strategies.
Key features
Centralised inventory management
- Access real-time inventory data from multiple back-end systems in a single hub.
- Determine inventory priorities based on availability, reservations, safety stock, business context, and sourcing strategies.
- Prevent overpromising items to multiple customers with reservations.
Intelligent sourcing strategy
- Configure sourcing to adapt to changing business goals and market demands.
- Identify best sourcing options based on product availability, business strategy, and other inputs.
- Find next-best sourcing and fulfilment options with the Order Reliability Agent, proactively mitigating potential issues.
Flexible hub for sourcing and availability
- Extend sourcing and availability scenarios with a cloud-native, API-first, modular architecture.
- Scale fulfilment, inventory, and sourcing nodes without disrupting existing configurations.
- Connect with SAP S/4HANA, SAP Customer Experiences. and other SAP third-party solutions to fit your unique operational needs.
Technical information
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