SAP MaxAttention
Count on premium-level engagement and personalized service
Move business-wide, transformational change from boardroom plans to business reality with a tailored, premium experience.
Optimize your business and encourage innovation with help from SAP Advisory Services
Set the foundation for your intelligent enterprise
Realize the full potential of your intelligent enterprise vision with on-site, premium access to trusted SAP experts, tools, and methodologies that can help deliver your expected outcomes successfully with SAP solutions.
Holistic engagement with a single point of contact across all services and clear guidance and governance
Comprehensive portfolio with new and enhanced services to deliver value across your business from idea to operations
Complete coverage for all SAP products and deployment models (cloud, on premises, hybrid)
Services can be tailored to customer needs and be delivered on-site and off-site
One SAP leadership team across all SAP services
With a holistic engagement model, we present ourselves with one face and one set of clear responsibilities.
Enterprise architect (EA)
The EA helps translating your business strategy into SAP solution road maps and design the transition plan. Throughout the engagement, the EA contributes to your architecture governance body and provides a consistent architecture advisory experience across all involved SAP experts. The EA also owns the architecture point of view, which helps define and optimize your solution landscape and IT operations to derive your to-be IT architecture.
Lead technical quality manager (LTQM)
The LTQM covers primarily the IT architectural aspects of your engagement with a clear focus on system reliability, security, scalability, data integrity, and high performance across all SAP products. The role is supported by SAP Mission Control Center, which provides safeguarding plans for ongoing projects and helps ensure operational readiness and smooth go-lives.
SAP Transformation Hub
EAs are supported by SAP Transformation Hub, which provides them with on-demand expertise on subjects ranging from technical architecture and infrastructure to industry and line-of-business best practices.
Intelligent service delivery hub
The hub is made up of global and local delivery units that provide standardized services tailored to customer needs in an efficient, high quality model.
SAP Mission Control Center
With rapid support by a global back-office team of experts to proactively resolve issues, SAP Mission Control Center provides unlimited 24x7 access to SAP’s knowledge and experience base.
Discover how SAP can help enable your outcome-driven business imperatives
Within SAP MaxAttention services, you can take advantage of business scenarios to help address specific IT or business events that commonly occur with digital transformations.
Premium AI engagement business scenarios
Innovate faster with solutions designed to deliver rapid results at scale across your business with built-in, custom, agentic, and generative AI tools.
Identify AI opportunities, benefits, and derive tailored roadmap.
Strategize AI and assess innovation maturity.
Embed and extend AI scenarios in business applications.
Fast adoption of SAP built-in and customer tailored AI solutions.
Premium engagement business scenarios for SAP Cloud ERP
Transition to SAP Cloud solutions.
Access the latest business process innovations and automation.
Leverage best practices for security and change management.
Benefit from smooth integration of other cloud and on-premises solutions into SAP Business Transformation Platform.
Digital Transformation Strategy with RISE with SAP
Discover how RISE with SAP brings together what you need to transform your business in the way that works best for you.
Choose Your Path to SAP Cloud ERP Success
Ensure you continuously unlock and harvest the full value of your cloud ERP investment—through innovation, agility, and intelligent automation.
Continuously improve hybrid operations
Lower your total cost of operations, increase the performance and reliability of your business processes, and turn innovation into measurable business value.
Premium engagement business scenarios for transformation
Leverage innovation to accelerate your business process transformation.
Proven services and best practices for multiple, large-scale transformation projects.
Drive Enterprise Transformation with North Star Architecture services
Shape your transformation strategy by linking business vision with architectural planning. Achieve best-in class cloud architecture to ensure future growth.
Start your RISE with SAP transformation with integrated toolchain capabilities
Maximize the value of SAP Cloud ERP using integrated toolchain capabilities designed to support every phase of your transformation.
Accelerate business transformation with a clean core
Simplify, standardize, and future-proof your enterprise solution by embracing a clean core strategy.
Enhance and Innovate Your Business Processes with SAP Signavio
Discover and realize business value through maximizing the use of SAP capabilities to execute business processes more efficiently, increase automation and adopt innovation.
Premium engagement business scenarios for SAP BTP
Build your intelligent enterprise by integrating systems and innovating at scale with SAP Business Technology Platform (SAP BTP).
Modernize your integration landscape and accelerate innovation using SAP Integration Suite.
Achieve faster cloud adoption and AI-driven results, tailored to your transformation goals.
Develop a clear path to become an intelligent enterprise
Seamlessly integrate systems, extend capabilities, and innovate at scale with SAP BTP to maximize the potential of your organization.
Modernize your integration landscape with SAP Integration Suite
Connect your enterprise, accelerate innovation, and equip your business for what’s next with a unified, agile platform.
Premium engagement business scenarios for SAP BDC
Accelerate your business transformation by modernizing your analytics and business data processes and defining a holistic strategy, architecture, and road map.
Provide a unified view of data to empower decision-makers.
Respond quickly to changes and focus on data-generated business value.
Enhance KPI visibility to align with corporate strategy and goals.
Premium engagement business scenarios for cloud LoB
Enable faster cloud adoption through targeted approaches.
Drive AI-enhanced innovation for improved business outcomes.
Achieve measurable results aligned with your organization’s transformation objectives.
Transform financial management
Use intelligent technologies, streamlined processes, and real-time insights to modernize your financial operations.
Streamline spend management
Implement source-to-pay solutions from SAP to uncover efficiency, transparency, and strategic value across the procurement lifecycle.
Transform human capital management
Empower your workforce and elevate business performance with intelligent, agile, and people-centric solutions.
Redefine the customer experience
Build loyalty and drive growth by delivering personalized, seamless, and intelligent engagement opportunities.
Take advantage of comprehensive services
SAP MaxAttention offers a comprehensive and personalized service portfolio to provide support across your industry and line-of-business SAP solutions.
Innovation Services
Uncover new ways to optimize your business – faster and with less risk. Through our innovation services, we work with you to identify where and how innovation applies to your unique situation, and then we tailor an engagement plan to your needs.
Value Design
SAP industry experts work with you during the design phase to increase the impact on business value while improving the adoption of SAP standard solution capabilities and aligning with the SAP product road map.
Architecture Transformation
Through a holistic approach to review, optimize, and develop the enterprise architecture to support your digital transformation, we can help you define a future-proof architecture and multiyear road map to fit your business and IT strategy.
Data and Analytics
These services help maximize the value of your core data and analytics investments. Using the latest innovations for a specific industry, line of business, or technology, you receive expert advice and guidance for getting true business value from your data assets.
Transformation Guidance
Transformation guidance provides a systematic approach to accelerate the deployment of SAP solutions with reduced risk. From the early planning phase to the end of the design phase, you can choose the coverage that works best for you from our comprehensive range of services.
Cybersecurity and Compliance
For outstanding cybersecurity and compliance across SAP software landscape, we offer a secure operations map. This is our reference model for structuring a 360-degree view of the measures you can implement to securely operate, maintain, and configure your SAP solutions.
Cloud Application Development
To achieve a holistic enterprise cloud architecture that supports all application areas as new innovations are introduced, cloud application development capabilities offer tools, knowledge, best practices, and expert guidance for creating dynamic and scalable cloud applications using SAP BTP.
Safeguarding
The safeguarding capabilities of SAP MaxAttention can mitigate risks associated with implementing an SAP solution. With a flexible scope and service methodology, they help ensure technical and functional integrity, optimal technical performance, and hybrid operational readiness.
Hybrid Operations
To enable the transparency, efficiency, and continuous improvement needed to optimize today’s hybrid IT operations, these services help reduce your total cost of operations and free up your IT resources to create more business innovations in an agile, nondisruptive, cost-efficient manner.
Accelerated Support
These support services include accelerated incident management, extended service level agreements, baseline or premium support for innovative business solutions, on-call duty support for critical activities such as upgrades, and secure support for highly regulated industries.
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SAP MaxAttention community
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The Total Economic Impact™ of SAP MaxAttention for RISE with SAP
Learn about the potential ROI and financial impact enterprises may realize by deploying SAP MaxAttention for RISE with SAP in this August 2025 Forrester Total Economic Impact study commissioned by SAP.