WalkMe solutions, pinned AI
Attach helpful AI functionality directly to specific on-screen elements.
Overview
WalkMe's Pinned AI brings timely, contextualized guidance directly attached to the UI elements your users already interact with. With AI SmartTips on input fields and AI Launchers on screen, users get instant, contextual help right where they're working—without breaking their flow or switching apps. Guidance can be calibrated to your trusted knowledge sources, so support is always grounded in your organization's processes, helping users complete tasks faster and with fewer errors. Pinned AI is part of WalkMe's Contextual AI Assistance Suite—encompassing Pinned, Proactive, and On-Demand AI services—designed to inject AI-powered guidance into user workflows and improve productivity and compliance. Available as a Base AI feature at no charge through end of December 2026, after which it becomes a Premium AI feature. Learn more via the overview link.
Benefits
- Improved data quality across form fields, tasks, and workflows
- Increased process efficiency via faster self-service and execution
- Reduced errors, feedback cycles, and rework
Business Value
- 41% improvement in data quality
Details
Solution type
AI Feature
Plans and pricing
WalkMe solutions, pinned AI
Details:
AI Units are not currently required to use this AI offering in the underlying Cloud Service. This is subject to change.
You must have the base product in order to activate this solution.
- Contract duration available upon request
Details:
AI Units are not currently required to use this AI offering in the underlying Cloud Service. This is subject to change.
You must have the base product in order to activate this solution.
Technical Information
Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.
Product documentation
View information and documentation for implementing and managing your SAP products.
Data security
Help protect confidentiality and data integrity.
Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Installation and setup
Follow these setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimize the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Resources
About Contextual AI Assistance
Enable AI - US customers
Enable AI - EU customers
Initial Setup Page
Product - SAP Help Portal
WalkMe solutions, pinned AI
