Simplified forecasting of maintenance service requirements
The apps enable sales and operations teams to collaborate by feeding individual forecasts into an overall forecast plan. Forecast plans generate notifications in the backend SAP S/4HANA system that can be used for advance material and capacity planning. A partner that is a member of SAP’s curated startup ecosystem.
Overview
Streamline your maintenance service forecasts
The apps enable forecasts to be entered quickly and efficiently with reference to pre-created master data and without the need for complex data models. They support mass creation of forecast and slot notifications with all required planning data populated.
Enable collaboration of sales demand vs operational capacity
The apps allow the different roles to collaborate by creating individual forecasts by service type and feeding into an overall forecast plan, with the ability to view forecasts entered by other teams.
Integrate your forecast with core SAP S/4HANA maintenance planning processes
The mass creation of forecast and slot notifications enables advance material and capacity planning allowing the business to plan material purchasing and supply and plan labor and training requirements in the forecast planning horizon.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Oil, Gas, and Energy, Utilities, Aerospace and Defense, Mining
Compatibility
Works with
Features
Manage service dimension master data
The app shows a list of existing service dimensions and allows new ones to be created. Service dimensions are a combination of service attributes-for example service type, service material and type of work to be carried out.

Create the forecast plan for the year
The Manage Forecast Plan app shows a list of existing forecast plans and allows new ones to be created. The forecast plan for the year comprises the monthly request forecasts from the sales team and the operation forecasts from the maintenance team.

Create monthly sales forecasts for each service type
The sales team uses the Manage Request Forecast app to enter their monthly forecasts for each service type, based on the existing service dimensions. Request forecasts are created with reference to the forecast plan for the year and can be added or deleted from the plan until the plan is released.

Plans and pricing
Full Solution (All Products)
Additional Users.
Additional System Landscapes.
Price upon requestAdditional Users.
Additional System Landscapes.
Standard Edition
Initial iSAM Product.
20 professional users.
Single production landscape.
iSAM Customer management maintenance request.
iSAM Customer Management.
iSAM Maintenance operations insights.
iSAM Maintenance Operations Mobile Cards.
Price unavailable in this region- Minimum contract 1 year
Initial iSAM Product.
20 professional users.
Single production landscape.
iSAM Customer management maintenance request.
iSAM Customer Management.
iSAM Maintenance operations insights.
iSAM Maintenance Operations Mobile Cards.
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Application Development and Automation |
| Industry | Cross-Industry, Oil, Gas, and Energy, Utilities, Aerospace and Defense, Mining |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
Cloud Solution This product is designed to be delivered over a network as a cloud service. |
| Globalization |
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| Operations |
Multi-tenant solution with full isolation and encryption This product utilizes a multi-tenant architecture with complete isolation and encryption of customer account data, policy and configuration settings. |
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
Follows the secure software development and operations lifecycle (SDLC) Secure practices include design, architecture, implementation, test, release preparation, shipment, operations, and support. Open-Source components run latest version. |
| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Brochure
Video
Publisher
HCL America Solutions Inc.
HCLTech is a global technology company, home to 222,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products with consolidated revenues of $12.3 billion.

