SAP Business AI for supply chain

Build a more agile, resilient, and customer-centric supply chain with AI.
Two men looking at a tablet

Drive supply chain excellence and optimize performance with AI

Elevate productivity, speed, and customer service throughout your supply chain with data insights and AI.​

placeholder

Embed AI across your supply chain processes

Seamlessly integrate cutting-edge AI across your entire supply chain ecosystem to unlock powerful capabilities that drive tangible business value and operational excellence.

  • Align local business decisions into contextualized, network-aware decisions.

  • Embed cross-functional intelligence with supply network-enriched information.

  • Facilitate more effective and autonomous supply chain operations.

  • Get intelligent insights and recommendations from Joule copilot across SAP Supply Chain Management solutions.

Improve customer service and transparency

Optimize business performance, speed, innovation, and sustainability.

Increase agility and resilience

Gain real-time operational visibility and AI insights for better decisions.

Elevate productivity and speed

Use AI-enhanced process intelligence and automation to minimize wasted time and resources.

WEBCAST
Unlock smarter supply chain planning with Joule and SAP Integrated Business Planning

Discover how conversational AI makes planning faster, smarter, and more accurate. See Joule in action with SAP IBP and get a glimpse of what’s next.

Watch on-demand

AI that fits into your flow of work

Simplify work and accelerate results with AI-enabled scenarios that connect end-to-end supply chain processes.

placeholder

USE CASE

Spark campaign creativity, drive results with ease

Accelerate campaign and idea creation with generative AI embedded in the SAP Integrated Product Development solution. Instantly create, refine, or simplify on-brand descriptions—and empower product managers and submitters to ideate effortlessly.

Learn more 

USE CASE

Automate business data mapping for 2D drawing

Automatically generate hotspots on 2D drawings and link them to business data, accelerating the asset digitalization process.

Learn more 

USE CASE

Make decisions faster with AI-driven summaries

Use generative AI to summarize engineering documents across formats, eliminating lengthy manual reviews. Extract key insights rapidly, reduce errors, and empower product managers to make informed decisions faster.

Learn more 
FEATURED SOLUTIONS

Joule Agents

Discover ready-to-use Joule Agents for supply chain that automatically plan and execute multi-step workflows connecting departments, speeding up decisions, and streamlining processes.

Field Service Dispatch Agent 

Ensure the right resources for every job with a Field Service Dispatcher Agent that autonomously schedules and optimizes service orders.

Shop Floor Supervisor Agent 

Keep production moving with a Shop Floor Supervisor Agent that speeds response to disruptions with recommendations and automated work in progress orchestration.

Maintenance Planner Agent 

Avoid disruptions with a Maintenance Planner Agent that analyzes real-time data, recommends schedule updates, and streamlines planning.

View all Joule Agent use cases for SCM

See how customers are succeeding with SAP

Optimizing forecasting and inventory management

Learn how ZF Friedrichshafen used AI-driven capabilities to create a unified and intelligent supply chain ecosystem.

Read the customer story 

Increasing visibility and improving service delivery

Explore how Roca Group’s adoption of generative AI capabilities through Joule further supports sustainability goals and innovation.

Read the customer story 

Component defect checks with a single click

Smart Press Shop extended its existing SAP digital manufacturing solution with a camera component and a fully automated AI service.

Watch the customer video 

Mitigating supply chain risk

Microsoft used predictive planning capabilities for data-driven and actionable insights, helping it minimize inventory and supply chain risk.

Read the customer story 
VALUE CALCULATOR
Calculate your savings from SAP Business AI

Learn how SAP Business AI can deliver measurable value for your business.

Calculate your savings

Packages

Discover how Joule can help address your supply chain needs.

Joule Base

Baseline AI capabilities, included in all cloud subscriptions:

  • Provides free access to core AI functions.

  • Supports tasks like finding information and navigating to task-relevant locations.

  • Embedded in standard cloud licenses with solution-specific foundational AI capabilities.

Learn more 

Joule Premium

Advanced AI capabilities tailored to your business needs. Includes everything in Joule Base plus:

  • Powerful organization-wide or user-specific access to high-value AI services.

  • Relevant Joule Agent capabilities and premium Joule capabilities, such as analytical insights and task automations.

  • Price based on usage through AI units, billed monthly.

Resources

placeholder

ANALYST REPORT

The importance of AI in supply chain and operations

Dive into this IDC InfoBrief on the importance of harnessing the power of AI and navigating its associated complexities across supply chain and operations.

Read the report 
placeholder

INFOGRAPHIC

Navigating supply chain disruptions with AI and cloud

Discover how cloud and AI drive resilient, efficient supply chains through data integration, mature processes, and end-to-end orchestration.

View the infographic 
placeholder

LEARNING COURSE

Introducing SAP Business AI for SAP Supply Chain Management

This self-paced course provides an overview of how SAP Business AI supports supply chain processes and decision-making.

Start learning 

Frequently asked questions

Organizations use AI in supply chains to optimize operations, enhance efficiency, and improve decision-making. With AI, companies can predict demand more accurately, manage inventory levels effectively, and streamline logistics. AI algorithms analyze vast datasets to forecast demand, allowing businesses to adjust production schedules and reduce excess inventory. AI can also help optimize delivery routes to minimize transportation costs and improve delivery times.

One example of a company that uses AI in its supply chain is ZF Friedrichshafen, which unified its ERP systems into one environment for global demand planning. Many industry leaders use AI to improve supply chain efficiency, enhance decision-making, and increase resilience against disruptions.

While AI significantly enhances supply chain management, it is not poised to replace human roles entirely. The complexity and dynamic nature of supply chains require human oversight, strategic planning, and relationship management. AI serves as a powerful tool to augment human capabilities and allow professionals to focus on more strategic activities. The future of supply chain management lies in a synergistic relationship between AI technologies and human expertise, leading to more efficient and agile operations.

*Numbers assumed for consumer products company with €1 billion in revenue and 2,000 employees. Annual benefits result from one or more value drivers. Source: SAP Value Management.

twitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixel