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SAP SuccessFactors Agent Performance Management
Effective onboarding, compliance, and incentive compensation management can help empower agents for productive field selling.
What is SAP SuccessFactors Agent Performance Management?
By elevating agent effectiveness through strategic incentive compensation management, you can foster profitable behaviors and drive revenue growth.
The SAP SuccessFactors Agent Performance Management solution streamlines onboarding, compliance, and incentive compensation management to support the needs of your insurance company, helping optimize outcomes and deliver superior performance.
Cloud deployment
Integrated compliance and background checks
Streamlined dispute resolution
Reduction in agent inquiry and payment errors
IDC MarketScape: SPM 2025 Vendor Review
Find out how SAP elevates operations with robust sales performance management solutions.
Key benefits
Optimize agent compensation
Streamline agent incentive management and optimize outcomes by enabling users to create, refine, and distribute effective incentive compensation plans.
Maximize agent performance
Increase agent productivity and help boost agent retention by providing a one-stop shop for agent management with a consistent user experience.
Enhance operational efficiency
Onboard new agents faster, gain visibility into your book of business, manage effective relationships, and streamline communications with enhanced workflows.
Key features
Learn about the features for SAP SuccessFactors Agent Performance Management. Discover how you can simplify onboarding, compliance, and incentive compensation management.
Get visibility and control of your whole book of business
Manage tailored compensation plans more simply
Carry out retroactive processing automatically
Effective agent management
Establish a centralized repository for all agent-related information, reporting, and compliance data
Gain visibility into your entire book of business to manage date-effective relationships
Manage and monitor licenses, appointments, certifications, background checks, and more
Comprehensive onboarding
Help new agents start selling as soon as possible by onboarding them quickly with customized, automated self-services connected to your agent management system
Use electronic contracting to speed up onboarding
Track status with built-in checks
Advanced incentive management processes
Design, distribute, and model agent compensation plans and programs for an unlimited number of payees
Support multiple lines of business, numerous products, and plans for captive and independent agents
Promote desirable behaviors with splits, credits, tiered bonuses, accelerators, multidimensional rates, and more
Pricing
Creating a unified agent experience
Boost productivity with SAP SuccessFactors Agent Connection.
See how customers are succeeding with SAP
Automating agent management
See how Healthfirst is streamlining agent operations and achieving great results in the competitive healthcare insurance industry .
Technical and security resources
SAP Help Portal
Visit SAP Help Portal to find detailed documentation, guides, and articles to help you implement, configure, and optimize SAP products.
Get started
Whether you’re deploying something new, accelerating to the cloud, or transforming how your business works, SAP Services and Support can help create the right results to sustain success.
SAP Enterprise Support, cloud editions
SAP Enterprise Support, cloud editions includes powerful foundational elements that are already embedded in every cloud solution from SAP at no additional fee.
Get expert guidance through SAP Enterprise Support value maps and during mission-critical situations
Build competency and expand skills easily with the SAP Enterprise Support Academy program
Get the real-time support at the speed you expect for whatever issues arise, regardless of your deployment scenario
Access tools, reports, and services to unlock the business value of existing investments for faster innovation
Administer cloud environments effectively with our advanced cloud-based tool for application lifecycle management (ALM)
SAP Preferred Success
Achieve your desired business outcomes and drive continuous value with success resources from SAP.
Provide an enhanced user experience
Decrease turnover, resulting in lower operational costs
Improve business performance and process integration
Adopt the latest innovations faster and generate new business insights