Extract information and create entities in backends of SAP solutions.
The feature automatically identifies and extracts relevant ID patterns (e.g. Invoice ID, Contract Account etc.) from documents like emails, converting unstructured text into structured data for support processes. It allows easy entity creation in backends of SAP solutions, such as SAP S/4HANA Cloud.
Overview
Entity Reference Linking Automation
Reduce the time spent on manually finding, identifying and linking entity references
Faster Case Processing
Process cases faster
Automated Efficiency Improvement
Improve efficiency without manual intervention
Details
Solution type
AI Feature
Plans and pricing
Choose a base plan
SAP Enterprise Service Management, Backend Entity Extraction
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
- Contract duration available upon request
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
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Resources
Initial Setup - SAP Help Portal
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
Business Value 3-Pager
SAP Enterprise Service Management, Backend Entity Extraction
Product - Security