SAP AI Agent Hub
What is SAP AI Agent Hub?
SAP AI Agent Hub is a vendor-agnostic command center that provides a single entry point for the discovery and governance of AI agents, large language models (LLMs), and Model Context Protocol (MCP) servers across the business landscape.
Govern and manage all your AI agents, models and MCP servers in one place to:
Gain visibility over what’s available across your organization, regardless of origin.
Ground agents in their architecture and business context for maximum impact.
Track AI performance and ROI and understand changing organizational needs.
Key benefits
Manage agents with architecture and business context
Lay the foundation for evaluation of AI agents with an understanding of the business capabilities they support and the technology they depend and operate on.
Observe every agent
Increase visibility by connecting agent telemetry with business outcomes, surfacing performance KPIs, usage trends, and other functional data for agents across the landscape.
Enforce agent and MCP governance and compliance
Verify agents and MCP servers in your inventory to create an additional trust layer that can be enforced at runtime.
Key features
AI registry
Centralize your system of record with a structured inventory of AI agents, LLMs, and MCP servers across your enterprise landscape, regardless of vendor or platform. SAP AI Agent Hub automatically discovers assets from SAP, Microsoft, Google, AWS, Databricks, and ServiceNow, and organizes them into a governed, searchable registry with classification, status, and fact sheet.
Evaluation and verification
Run evaluations and structured assessments of any agent, LLM, or MCP server in the registry. Capture AI risk rating, build type, attached architecture decisions, and compliance mappings. Utilize a formal verification workflow so that no asset remains in your landscape without a verified governance record.
Identity and access control
Determine the access, runtime permissions, and policies for agents and MCP servers. Only verified MCP servers can be called in production workflows, and when verification status changes, access is revoked.
AI observability
Surface session health, goal completion rate, tool call correctness, and perform root cause analysis as needed for every agent in your inventory. Drill into individual sessions to trace each tool call, retrieval-augmented generation (RAG) retrieval, and system interaction with response time, memory, and health data at each step.
Agent mining
Surface how an agent executes tasks across their defined steps, measuring potential variants, path completion and conformance, and activity coverage. This makes it possible to determine whether a deployed agent is following the execution pathway it was built for.
Org chart and skills mapping
Understand how your agent deployment strategy is reshaping your workforce via SAP SuccessFactors. SAP AI Agent Hub maps each agent to the business units and roles it affects, giving HR and business leaders visibility into which skills are impacted, which teams are using agents, and how the workforce is changing as AI deployment scales.
Learn about the latest innovations in business AI
The SAP NOW AI Tour, coming to a location near you, shows business leaders across the organization what’s possible with AI today.