Customer Stories

McCarthy: Saving time and money with automated location-data management

Explore McCarthy’s journey with SAP

McCarthy Building Companies Inc. hires external professionals as needed for more than 100 ongoing construction projects. The company needs to enable smooth and positive engagements with these workers at every touch point. Now, McCarthy uses SAP Data Quality Management software, microservices for location data to make sure workers’ address data is complete and accurate.

Our old system validated only a part of workers’ addresses. The microservices for location data for SAP Data Quality Management validates entire addresses while modernizing and automating the process.

Bill Warrick
Vice President, Enterprise Applications, McCarthy Building Companies Inc.

The Challenge

Managing the data of a massive and evolving external workforce

Since 1864, McCarthy Building Companies Inc. has been building facilities that deliver greater value to people across America. The company’s portfolio of projects is expansive and includes beloved buildings such as the football stadium of the Las Vegas Raiders.

McCarthy relies on an evolving network of more than 3,000 craft professionals – from cement masons and woodworkers to plumbers and electricians – to get the job done. Every time a project begins and ends, this workforce of craft professionals changes.

“For example, when we build a solar farm, we hire 400 to 500 people who put the project together in 8 to 9 months, depending on the size of the field. Then, we move onto the next project and have to hire again,” Bill Warrick, vice president of McCarthy Building Companies Inc., explains.

With 120 to 150 projects ongoing at any time, McCarthy is constantly onboarding and offboarding craft professionals. This posed unique challenges for the company’s data management.

Specifically, McCarthy was challenged to ensure its workers’ location data was complete and accurate. Highly manual processes bogged down on-site administrators responsible for data entry and financial tasks for individual construction projects.

The Solution

Automating tedious and error-prone location-data processes

McCarthy implemented SAP Data Quality Management, microservices for location data to enhance the way it manages the mailing addresses of its shifting craft professionals.

The software microservices empower McCarthy to tackle two key problems with its location data – quality and overall effort.

The microservices use address validation and geocoding to improve the quality of location data. In short, they help McCarthy reduce the amount of returned mail that comes back when a worker’s address is incorrect. These processes are largely automated, which means McCarthy’s administrators don’t have to manually verify the accuracy of every address.

SAP Data Quality Management, microservices for location data, can integrate with SAP and third-party solutions. At McCarthy, the microservices stand alone, for the most part, but provide valuable data for downstream payroll processes in a third-party software system.

The Result

Reducing returned mail and other costly mistakes

SAP Data Quality Management, microservices for location data, quickly began improving location-data management at McCarthy. Implementation partner Illumiti Inc. helped the company configure the microservices for the best fit. They were up and running in just a few days.

McCarthy saw a dramatic decrease in the amount of returned mail after implementing the microservices. That means the company is spending less time fixing incorrect addresses and less money resending important returned mail. Getting addresses right the first time also helps McCarthy ensure related tax processes are correct.

Sometimes, McCarthy’s craft professionals will provide an address that isn’t recognized by the USPS. The microservices help the company sort out these addresses and open a support case with help from an engineer. The microservices empower McCarthy to continue improving processes that support employees responsible for these and other hiring-related processes.

SAP helps McCarthy run better

Key business outcomes and benefits

Modernized and automated contact and address data for a vast network of external workers
Reduced the number of returned letters and mail that bounce back from incorrect and incomplete addresses
Empowered employees to spend less time managing location data
Deployed the microservices quickly and began improving location-data processes in just a few days

Featured solutions and services

SAP Data Quality Management, microservices for location data improve processes related to contact and address data so businesses can operate based on accurate and complete location data.

About McCarthy

McCarthy Building Companies Inc. has a long history of building facilities that drive greater value. The company’s projects span many industries and include medical centers, solar farms, aquariums, casinos, sports arenas, and more.

Industry	Region	Company Size	Partner
Engineering, construction, and operations	St. Louis, Missouri	6,000 employees	Illumiti Inc.

Featured partner

Illumiti Inc. is an integration and management consultancy that delivers better strategies and technologies for businesses that need stand-alone process improvements as well as full-scale digital transformations.