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Keep your systems running at peak performance

Get more value from your new and existing SAP software with support services from SAP, including long-term plans, embedded teams, and remote support.

 

 

Susan Galer
Communications Director
SAP

Trusted partner responds to COVID-19 and beyond

In an interview, SAP Services President Shane Paladin shares how the global organisation is helping customers feel good about every experience they have with SAP.

Services and Support Offerings

Simplify digital transformation to achieve exceptional outcomes quickly and efficiently.

Essential Business Services from SAP

With essential business services and our off-site service delivery framework, customers receive delivery and installation of SAP services from an off-site location rather than on-site.

Innovation Services and Solutions

Differentiate your business and make innovation real with intelligent, next-generation software innovations that are hyper-personalised to your exact business needs.

Advisory Services

Get the guidance you need to take the best path toward digital transformation, cloud adoption, and sustainable innovation.

Implementation Services

Accelerate the implementation, migration, and adoption of SAP solutions with a combination of unique expertise and best practices.

Cloud Services

Create value for your organisation and customers with the promise of speed, innovation, flexibility, elasticity, and simplicity.

Support Services

Move on-premise solutions to the cloud with guided support plans – helping your business adapt and ensure high-performing solutions.

Premium Success Engagements

Support your implementation with packaged services and support to co-innovate with SAP and create ground-breaking business models.

SAP Support Portal

Use the SAP Support Portal to access technical support resources and product support experts quickly and easily.

Get next-generation support for the Intelligent Enterprise

The SAP Support Portal provides customers and partners with support-related news and features, as well as help and context for support applications, services, and offerings. You can use it to access critical tasks, important updates, and all of SAP's live support channels anytime, anywhere, and from any device.

Prevent issues before they happen

Find solutions in our extensive knowledge base or with intelligent tools like Guided Answers and Cloud Availability Center.

Get help from experts, when and how you need it

For fast issue resolution and prevention, get help directly from SAP support experts with our Expert Chat and Schedule an Expert services.

Save time with personalised support

Customise your personal dashboard to quickly access your common tasks – downloading software, checking incidents, managing users, and more.

SAP Help Portal

Access SAP Help Portal to stay up to date on the latest information on installation, upgrades, and product availability.

Product documentation finder

Browse the complete list of SAP products to find documentation on implementation, upgrades, and the latest features.

Learning Journeys

Use structured visual guides to navigate the path to becoming fully competent with high-priority SAP solutions.

Best practices

Use proven best practices to get your software up and running within weeks – in the cloud, on premise, or in a hybrid environment.

SAP Road Maps

Take a look at our road maps to explore your current options, as well as planned innovations and future direction.

SAP for Me Customer Portal

SAP for Me aggregates important alerts, metrics, and insights about your SAP product portfolio with a single access point.

Enterprise-Wide Support

SAP Solution Manager

Easily manage your SAP and non-SAP applications with all the processes, tools, and services you need to support your IT landscape now and in the future.

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