Skip to Content
Screenshot of SAP Process Automation in use on a laptop.

A simpler and faster way to automate business processes

Experience the ease and speed of no-code workflow management and robotic process automation (RPA).

What is SAP Process Automation?

The SAP Process Automation solution is an AI-powered, intuitive, and no-code solution for workflow management and RPA.

Accelerate automation with a modern no-code experience

Build with simplicity, automate faster, and operate with confidence. With visual drag-and-drop tools and prebuilt, industry-specific content, you can simplify business process automation, improve process efficiency, and enhance business agility. 

Build with simplicity

  • Visually build workflows, automate tasks and decisions
  • Seamlessly integrate with your applications
  • Jumpstart projects using pre-built content


Automate faster

  • Access workflow management and task automation capabilities in a single tool
  • Leverage built-in AI capabilities for decision assistance and document processing
  • Use data from SAP applications with business context 

Operate with confidence

  • Integrate with your business applications and IT infrastructure 
  • Safeguard operations with centralised governance and monitoring
  • Deploy with confidence on an enterprise-grade platform

See how customers are automating processes with SAP

Restarting systems 100% autonomously

Consider how Hewlett Packard Enterprise combined RPA and artificial intelligence to automatically resolve IT issues.

6,000 documents checked, classified, and processed

Check how Villeroy and Boch automated document processing by leveraging RPA and artificial intelligence.

85% reduction of workload

Learn how Canton of Zurich used an RPA bot to bridge integration gaps between a web form and the federal government’s accounting system reducing processing time to 30 seconds down from 25 minutes.

Refreshing reports six times faster

Find out how Alma Media further automated its financial processes by using RPA, while enhancing the ROI of its migration to SAP S/4HANA.

Processing orders 24x7

Examine how Zuellig Pharma improved compliance and empowered employees by automating document processing in the order entry process.

Turning a day’s work into a two-minute task

Explore how REHAU automated the upload of 1,000 documents to improve billing workflows, reduce error rate, and enable employees to focus on customer interaction.

Key user enablement on automation technology

This helped us to implement automation bots to improve our processes and refocus approximately 175 hours per month to more value-adding tasks.

83% reduction in time needed for monthly bill creation

Significantly improved efficiency of bill delivery, which is now automatically completed by robots

the dessert
a tree with the sunset

Prebuilt process content

Simplify projects with predefined process flows, forms, business rules, and process visibility dashboards, while extending standard processes in SAP applications with predefined process content packages.

Discover predefined process content

Prebuilt RPA bots and connectors

Get up and running quickly with bot templates and connectors for SAP S/4HANA, SAP ERP, and cross-application scenarios, including SAP and third-party systems.

Discover predefined RPA content

What are analysts saying about process automation from SAP?

The way ahead with hyperautomation

Many SAP customers are already adopting hyperautomation. Learn about frequent use cases, get to know real-life customer scenarios, and see which outcomes they have achieved.

Deliver greater value from your packaged apps

Improve, automate, optimise, and transform your business processes by combining packaged applications with process automation technologies.

Frequently Asked Questions for SAP Process Automation

A business process is a defined sequence of connected workflows, activities, and tasks designed to achieve a particular result. Process automation describes the digitalisation of some or all of these components with the aim to improve the efficiency, agility, and compliance of the business process.

Process automation solutions increase the automated level of an organisation beyond the standardised best-practice processes delivered by enterprise applications. They enable organisations to address unique business requirements, respond to changing market conditions, or automate manual or semimanual process steps that precede or accompany transactions in enterprise applications.

Low-code/no-code solutions enable IT organisations to address both developer scarcity and the need to quickly respond fast changing market conditions and business requirements. By giving business users with process expertise an intuitive, easy-to-use tool that matches their technical skillset, organisations can broaden their pool of employees who can drive process automations. And professional developers improve their agility by leveraging visual drag-and-drop tools and prebuilt process automation content.

Low-code/no-code solutions in SAP Business Technology Platform empower professional developers and business users  to quickly build and extend applications and process automation.

  • SAP Process Automation provides an intuitive no-code development experience to build workflows and automate tasks 
  • SAP AppGyver enables everyone to build sophisticated, enterprise-ready applications with no code needed 
  • SAP Business Application Studio offers a low-code development environment for professional developers to easily create applications and automation

With its unified low-code/no-code offering, SAP provides both professional developers and business users with the tools that best fit their respective skill sets.

A typical scenario is the digitalisation of a paper-based process that precedes a transaction in a business application. Think of field workers who take notes on their tour and then enter these into a business application on their return to the office, for example, to trigger a service order. digitalising this process using a mobile device to enter these notes directly into the business application means the field workers can spend less time on back-office tasks and more time in the field. Also, that service order is triggered right away, speeding up cycle time.

Another classic automation scenario is the digitalisation of a semiautomated process. Consider purchase requisitions that are sent to the approving manager through e-mail. They may be sent back and forth for clarification, get stuck in overflowing inboxes, or, if additional approvals are required, forwarded to the correct approver. Unfortunately, this is an error-prone process, with uncertain cycle times, and one that can be hard to audit.

A clearly defined digital process flow helps you collect the required information and follow business rules to route to the correct approvers, accelerating cycle times and improving governance. If the digital purchase requisition process is integrated with the procurement application, the approval can automatically trigger the purchase order without requiring the requestor to enter the information again.

Questions? Get in touch!

Back to top