Enabling effortless grievance submissions and tracking to achieve workplace compliance

This is an extension of SAP SuccessFactors HCM that helps organizations manage grievances end-to-end seamlessly in one place. It provides a SaaS app where grievance data can be stored in a single, secure location and offers a tracking and monitoring system for complaints filed in the workplace. It makes it easier for organizations to create a healthy work environment by providing them with the option to file grievances.

Overview

Enable effortless grievance reporting

Empower employees with a simple, intuitive grievance submission process—just a few clicks to officially record their concerns. Automated workflows ensure swift processing and timely resolutions.

Achieve seamless integration with SAP Build Work Zone and SAP SuccessFactors

The application is available within SAP Build Work Zone on SAP BTP for a seamless and adaptable experience. It can be easily embedded as a portlet in SAP SuccessFactors for organizations already leveraging SAP SuccessFactors, ensuring a smooth and uninterrupted workflow.

Provide an end-to-end secured and intuitive user interface

You can access the cloud application, which is secure from end to end, using SAP Authorization and Trust Management service. The front end application is built as an SAP Fiori application, and it is very intuitive to access by the end users.

Details

Solution type

Extensions and Add-ons

Industry

Professional Services, Industrial Manufacturing, Utilities, Public Sector

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP SuccessFactors HCM CoreSAP Business Technology Platform

Features

Streamline operations with built-in document management

Upload, store, and retrieve grievance-related documents within the application—no need for external document management tools. Everything you need, all in one place.

Streamline operations with built-in document management
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Maintain the details of union related to the grievances

Empower employees with the option to record union representatives involved in the case. They can also request arbitration representatives if needed for the case.

Maintain the details of union related to the grievances
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Document the comprehensive grievance lifecycle using the application

From initiation to resolution, every grievance is meticulously documented in the system, including details such as grievance type, the user who created it, and its outcome.

Document the comprehensive grievance lifecycle using the application
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Plans and pricing