Provide service agents instant access to customer information.

Joule in SAP Service Cloud Version 2 enables service agents to have customer information at their fingertips. Leveraging its generative AI capabilities, Joule in SAP Service Cloud Version 2 aims to understand your requests, retrieve information and complete your tasks in a conversational way, thus service representatives can easily interact with the system and improve productivity.

Subscribe with Joule Base

Overview

Direct Information Access

Increase productivity by accessing and navigating directly to needed information

Faster Query Response

Improve the overall customer experience by responding faster to queries

Details

Solution type

AI Feature

Compatibility

Works with

Цей продукт сумісний із цими рішеннями SAP або розширює їхню функціональність але не потребує їх.

SAP Service Cloud

Plans and pricing

Choose a base plan

SAP Service Cloud Version 2, Joule

Details:

This AI offering is included with Joule Base at no additional cost. A subscription to Joule Base is required to use it.

Please keep in mind that in order to use this AI Agent/AI Feature, you will need the base product.

Payment methods:

Click on

“Subscribe with Joule Base”

to enable this AI Feature.

Price upon request
  • Contract duration available upon request
Terms and conditions

Details:

This AI offering is included with Joule Base at no additional cost. A subscription to Joule Base is required to use it.

Please keep in mind that in order to use this AI Agent/AI Feature, you will need the base product.

Payment methods:

Click on

“Subscribe with Joule Base”

to enable this AI Feature.

Шкода!

Це рішення недоступне у вашій країні або регіоні. Спробуйте знайти інші рішення, які можуть підійти саме вам. Якщо у вас виникнуть запитання, обов’язково зв’яжіться з нами.

Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.