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SAP Engagement 365

Drive sales, loyalty, awareness and revenue with SAP Engagement 365

Get a fast, effective, and direct line to consumers with SAP Engagement 365. These powerful engagement services can help you interact with your customers and prospects anytime, anywhere - via their mobile phone - with innovative mobile loyalty, research and marketing services. Leverage support for the entire customer lifecycle – from creating awareness to facilitating purchases, post-purchase support, and retention.    

  • Reach any mobile subscriber, on any network, in any market   
  • Acquire new customers with compelling mobile marketing 
  • Build consumer relationships with mobile loyalty and couponing programs   
  • Gain deep customer insight with made-for-mobile research and survey tools

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What's included

SAP Engagement 365 for Marketing

Reach out to customers and prospects with personalised, targeted communications and marketing campaigns – integrated across your mobile channels.  

  • Improve customer engagement with personalised and targeted messaging   
  • Integrate easily with social media channels   
  • Reach any customer, on any device, on any mobile operator’s network
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SAP Engagement 365 for Loyalty

Create and manage compelling mobile reward and loyalty programs – such as unique coupon and voucher campaigns – to maximise customer retention.    

  • Encourage loyalty with real-time interaction and rewards programs  
  • Extend programs through integration with SAP Engagement 365 Marketing and Research    
  • Create closed-loop vouchers and coupon promotions that work on any mobile device
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SAP Engagement 365 for Research

Gain a deeper understanding of your customers’ needs and preferences with engaging, personalised surveys presented right on their mobile phones.    

  • Personalise survey content for higher response rates and engagement levels   
  • Support everything from snap-polls to complex research   
  • Accelerate responsiveness with instant, actionable insights   
  • Extend programs through integration with SAP Engagement 365 Marketing and Loyalty
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Connect and Engage with Consumers
Discuss best practices in engaging your audience with mobile marketing, research and loyalty services.
 
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Digital Interconnect
Catch up with the SAP Digital Interconnect team, get their thoughts and viewpoints on how to engage with consumers, around the world, through mobile messaging services.
 
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