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Professional Services

Meet client needs and generate revenue by blending data and processes and managing workers in the cloud with professional services solutions from SAP.

Nearly 38% of the world’s workforce is made up of nonemployees

By 2025, professional services firms won’t rely on the linear dependency of revenue growth to headcount growth. Emerging technologies are changing service delivery and workforce management and favoring outcome-based business models.


Business Development and Sales

  • Commerce Personalisation
  • Consent-Based Marketing
  • Omnichannel Commerce Management
  • Optimised Marketing
  • Sales Force Automation
  • Sales Performance Management
  • Single Customer View
  • Subscription Management

Project and Managed Services Business

  • Billing and Revenue Innovation Management
  • Contract Accounting and Services-Centric Billing
  • Customer Project Management
  • Engagement to Cash
  • Field Service Management
  • Omnichannel Customer Service
  • Travel and Expense Management

Total Talent Management

  • Core Human Resources and Payroll
  • External Workforce Management
  • Payroll and Time & Attendance Management
  • Talent Acquisition
  • Talent Management and Learning
  • Workforce Planning and Analytics

Core Finance

  • Accounting and Financial Close
  • Accounts Payable and Receivable
  • Cybersecurity and Data Protection
  • Financial Planning and Analysis
  • Real Estate Management
  • Travel and Expense Management
  • Treasury Management

Procurement

  • Central Procurment
  • External Workforce Management
  • Inventory and Basic Warehouse Management
  • Invoice and Payables Management
  • Operational Procurement
  • Procurement Analytics
  • Services Procurement
  • Sourcing and Contract Management
  • Supplier Collaboration
  • Supplier Management
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Solve your specific professional services needs

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Enable nonlinear growth through digitalization

Create a digital vision with clearly defined offensive and defensive strategies by having the right technology platform to drive outcome-based business engagements.

Unlock business value with digital technology

Drive nonlinear growth and provide more services with less by connecting innovative technologies with integrated business solutions to create an intelligent enterprise.

Get the facts

71%

of professional services companies consider it important to offer outcome- and consumption-based contracts in a scalable fashion.

SAP Benchmarking

40%

higher revenue per employee across professional services companies that focus on employee engagement.

SAP Benchmarking

89%

of the professional services providers in the Forbes Global 2000 are SAP customers.

SAP Benchmarking

SAP Road Map for Professional Services

See how our recent innovations expand support for project services to improve margin tracking, real-time revenue recognition, order-to-cash processes, procure to pay for better margin tracking, and revenue management. 


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Current release highlights

  • Fast and accurate quotes for complex solutions with configure, price, and quote
  • Enhanced staffing of resources to demands driven by machine learning capabilities
  • Candidate relationship lifecycle management with SAP SuccessFactors solutions 
  • Automated and intelligent finance operations with SAP S/4HANA Cloud 
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Upcoming innovations

  • Single view of all products and services ordered by a customer with business solution contract management
  • Top-down quota planning and headcount optimisation
  • Enhanced intelligent selling scenarios and high-volume and mass hiring of candidate scenarios 
  • Real-time, unified reporting across the HCM suite
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Future plans

  • Integrate the sales engagement portfolio, from prospecting to closing deals to driving success
  • Enable end-to-end engagement management scenarios, including lead to cash with configure, price, and quote 
  • Unify employee and talent management processes for the entire workforce driven by AI and machine learning

Find professional services software tailored to your needs

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SAP S/4HANA Cloud and SAP SuccessFactors Employee Central

SAP S/4HANA Cloud

SAP SuccessFactors Employee Central

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SAP S/4HANA Cloud

Experience commercial enterprise management processes optimised for project-based services. Take advantage of continuous innovation, while enjoying the simplicity of the cloud. Gain value from instant insight with a holistic platform that unites disparate processes and siloed information.

SAP SuccessFactors Employee Central

Transform the work experience with a global HR solution. By using software that serves as a system of record for HR-related data, you can build value-based relationships with everyone supporting the business, allowing permanent and external workers to collaborate in new ways.


Transform your business faster with help from SAP Digital Business Services

Jump-start your SAP solutions and drive ROI by collaborating with industry experts, consultants, and support engineers to receive guidance, prescriptive best practices, and expertise – no matter where you are on your journey.
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Realise your business goals by simplifying and accelerating your digital transformation

In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.

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Transform your business with unparalleled service support enterprise-wide

SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.

How is SAP leading digital transformation?

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Realise your potential with the Intelligent Enterprise

Embrace next-generation technologies by becoming an intelligent enterprise with industry expertise from SAP. As your trusted innovation partner, SAP can help you launch a digital platform, so you can chart your future without bounds.

See how customers are succeeding with SAP

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Serving clients globally with SAP S/4HANA

Discover how Accenture helps its clients drive digital transformation across industries and countries with intelligent ERP.

Enabling transformation with SAP solutions

Find out how EY helps its global workforce transform its clients’ businesses by transforming its own HR infrastructure.

Improving profitability with SAP S/4HANA

Learn how Deloitte is implementing a digital core to transform internal processes to support and enhance client-facing services.

Don’t let your two-tier ERP model be a liability

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Transform your organisation by supporting complex business processes to create a highly integrated system built with multi-tier scenarios.

Get the latest news and trends from experts

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A photo of Matt Emmert, who writes about resource management
Matt Emmert
Solution Manager, Professional Services Industry Business Unit
SAP

Embrace intelligent resource management to win

Find out why the value of strong – and digital – resource management is undeniable in the face of increasingly competitive talent acquisition.

A photo of Jonathan Rhodes, who writes about the value of digital technologies for professional services
Jonathan Rhodes
Global VP and Head of Professional Services
SAP

Unlock new business value with digital technologies

Learn how you should face industry disruption and outpace competitors with next-generation digital technologies that can support innovation across your firm.

A photo of Elena Tewari, who writes about machine learning in professional services
Elena Tewari
Senior Solution Director, Professional Services Industry
SAP

Shape your industry with machine learning

See why machine learning is the next key tool at the front line of industry disruption and innovation for firms committed to customer service.

Communities and Events

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SAP for Professional Services Community

Learn and interact with stakeholders through blogs, discussions, and other resources. Find out how SAP for Professional Services Community can help you run simpler.

Manage all aspects of your professional services business

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.
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Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Cloud and Data Platforms

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Internet of Things (IoT)

Deploy high-velocity, intelligent edge IoT applications using business and technology services.

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