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Industrial manufacturing software supports digitalization and new business models

SAP software can help you become a market leader by providing customised, smart products and solutions; memorable customer experiences; and aftermarket and outcome-based services.

R&D/Engineering Sales and Marketing Supply Chain Manufacturing Installation and Service

Collaborative Product and Configuration Design

Collaborate across silos and integrate product development to get to market first with innovative, compliant products.

Products

SAP S/4HANA

SAP Engineering Control Center

Portfolio and Project Management

Developing new products and services based on value-driven investment decisions.

Products

SAP Innovation Management

SAP S/4HANA

Product Compliance

Manage global product safety and compliance throughout the product lifecycle.

Products

SAP S/4HANA for Product Compliance

SAP EHS Regulatory Documentation OnDemand

E-Commerce for Customers and Partners

Drive your business and win with an industry-leading omnichannel commerce platform.

Products

SAP Commerce Cloud

SAP CPQ

Industrial Marketing

Support your business growth strategy through essential  or targeted industrial marketing activities.

Products

SAP Marketing Cloud

SAP Commerce Cloud

Quote to Cash for Configurable Products and Solutions

Collaborateon custome rneeds and deliver on those needs at a stated price and time, enabling a perfect buying experience every time.

Products

SAP CPQ

SAP Subscription Billing

Sales Force Automation

Enable your sales teams to act faster and sell more effectively with sales force automation.

Products

SAP Sales Cloud

SAP Customer Data Cloud

Sales Performance Management

Turn strategy into action with solid sales performance management to boost revenue and exceed quotas.

Products

SAP Commissions

SAP Sales Cloud

Usage-Based Billing and Revenue Management

Meet the needs of the outcome focused consumer with an agile  billing solution designed to monetize any consumption model.

Products

SAP Subscription Billing

SAP Entitlement Management

Demand Management and Insights

Create accurate demand plans by gaining insights to achieve productivity and customer satisfaction.

Products

SAP Integrated Business Planning

Response and Supply Management

Create and maintain supply plans aligned with business goals as demand and supply change.

Products

Ariba Network

SAP S/4HANA

Sales, Inventory, and Operations Planning

Plan the supply chain to anticipate and manage demand, inventory, and operational risk and opportunity.

Products

SAP Integrated Business Planning

Track and Trace and Logistics Networks

Maximise supply chain logistics strategy and comply with regulations with a digital operations networks.

Products

SAP Logistics Business Network

SAP Vehicle Insights

Transportation Management

Reduce costs and improve service with streamlined transportation management processes.

Products

SAP Transportation Management

SAP S/4HANA

Warehouse Management

Improve warehouse management with optimised planning and automated processes.

Products

SAP S/4HANA

SAP Extended Warehouse Management

Asset Management

Improve the health of your assets, increase collaboration, and accelerate performance with integrated enterprise asset management.

Products

SAP Work Manager

SAP Asset Intelligence Network

Environment, Health, and Safety

Reduce environment, health, and safety risks to help ensure safety and business continuity.

Products

SAP Environment, Health, and Safety Management

Industrial Insights

Manage manufacturing performance across plants using standardised & customised KPIs to optimise manufacturing operations and predict quality.

Products

SAP Digital Manufacturing Cloud

 

Manufacturing Execution for Industry 4.0

Connect, monitor, and tightly control manufacturing processes and operations by integrating with business and manufacturing systems to enable efficient, high quality production on the shop floor.

Products

SAP Manufacturing Execution

SAP Manufacturing Integration and Intelligence

Manufacturing Networks

Find hidden production capacity in your existing resources for greater success.

Products

Ariba Network

SAP S/4HANA

Manufacturing Operations

Identify and prioritize critical material issues and maximise enterprise-wide visibility across supply, production, inventory, and demand.

Products

SAP S/4HANA Manufacturing

SAP Extended Warehouse Management

Manufacturing Process Planning

Improve efficiency and consistency by managing the hand over from engineering to manufacturing.

Products

SAP 3D Visual Enterprise Generator

SAP S/4HANA

Complaints, Returns, and In-House Repair

Access real-time views of customer feedback and boost productivity by collaborating with mobile connectivity.

Products

SAP Sales Cloud

SAP S/4HANA

Field Service Management

Support field service from every angle with optimised workforce scheduling and mobile apps.

Products

SAP Field Service Management

SAP S/4HANA

Intelligent Asset Management for Customers

Connect digitally with a central data foundation across all assets to perfect reality from design to operation.

Products

SAP Asset Intelligence Network

Omnichannel Customer Service

Deliver an omnichannel customer service experience to exceed customers’ expectations.

Products

SAP Sales Cloud

SAP Analytics Cloud

Service Monetization

Grow service revenue by seamlessly offering, planning, and executing services with service monetization.

Products

SAP S/4HANA

Service Parts Management

Improve profitability in service parts management by increasing efficiency.

Products

SAP S/4HANA

SAP Commerce Cloud

Installation Services

Plan and execute equipment assembly and installation services on customer sites.

Products

SAP S/4HANA

See how customers succeed with SAP

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Logo of GRUNDFOS, an SAP customer
Logo of INDEX-Werke GmbH & Co, an SAP customer

Unlock new business value

Attain operational excellence

Discover how Intelligent ERP can help you compete in the new digital economy by streamlining core customer engagement, asset management, and financial processes.

Embrace the Intelligent Enterprise

Offer your customers tailor-made solutions delivered at scale and as a service by weaving together siloed processes, intelligent technologies, and real-world data threads.

Create a winning strategy for Industry 4.0

Explore SAP’s strategy for Industry 4.0 and how you can leverage Industry 4.0 to turn challenges into opportunities, connect with customers, and integrate partners.

SAP Road Map for Industrial Manufacturing

See how our intelligent solutions support the end-to-end value chain of industrial manufacturing companies, delivering a superior customer experience with integrated, automated processes connected to the real world.

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Current release highlights

  • Intelligent product design with 3D visual enterprise and variant configuration functionality
  • Machine learning to improve lead propensity assessment and identify customers at risk
  • Improved demand forecast collaboration with partners 
  • Embedded machine learning and conversational AI (bots) within service and support processes 
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Upcoming innovations

  • Machine learning for intelligent product configuration and context-driven services
  • Enhanced forecasting, inventory planning, and multistage inventory optimisation
  • Predictive material requirements planning with interactive capabilities
  • Integrated asset networks and predictive services, including analytics and KPIs
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Future plans

  • Personalise customer experiences with intelligent orchestration across stages and channels
  • Extend decision support in sales and operations processes, such as profitability analysis
  • Develop machine learning across manufacturing execution and operations processes 
  • Deploy digital twin platforms for asset lifecycle collaboration with customers and partners

Industry innovation solutions tailored to your needs

Drive profitability with industry cloud solutions from SAP that can help you innovate new business models and automate your business to become more intelligent and resilient.

​Solution Business Intelligent Manufacturing Asset Centric Service
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SAP CPQ

SAP CPQ

SAP CPQ

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SAP CPQ

Provide a richer customer experience by making it easy to offer complex product configurations, personalised pricing and great looking proposals..

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SAP S/4HANA

SAP S/4HANA

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SAP S/4HANA

Deliver better customer experiences with intelligent sales, with one system for all order management, and customer interactions. Supporting end-to-end process for selling solution packages offered in a single quote and invoice.

SAP Commerce Cloud

Support a seamless digital experience– simplifying complex commerce processes with core digital commerce capabilities across all channels.

SAP Billing and Revenue Innovation Management​

Monetize subscription and usage-based business models with scalable, flexible and automated processes.

SAP Entitlement Management

Manage usage rights, authorisations, privileges, access, and permissions given to a customer for software, services, or products with the SAP Entitlement Management solution.

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SAP Digital Manufacturing Cloud used to digitally control, monitor, and automate manufacturing operations management

SAP Digital Manufacturing Cloud used to digitally control, monitor, and automate manufacturing operations management

SAP Digital Manufacturing Cloud used to digitally control, monitor, and automate manufacturing operations management

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SAP Digital Manufacturing Cloud

Execute manufacturing processes, analyse manufacturing and business data, and integrate systems with a cost-effective, high-quality, and resource-efficient method based on Industry 4.0.

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SAP S/4HANA

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SAP S/4 HANA

Enable intelligent manufacturing and production processes from design to operation, with detailed production planning and a streamlined handover from engineering to manufacturing.

SAP Manufacturing Execution

Digitally control, monitor, and automate your manufacturing operations to enable a production lot size of one with centralised operations for managing manufacturing and the shop floor, automated machine-data collection.

SAP Extended Warehouse Management

Comprehensive warehouse management solution to keep up with changing demand, with fully integrated quality, production and track and trace processes..

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SAP Asset Strategy and Performance Management

SAP Asset Strategy and Performance Management

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SAP Intelligent Asset Management

Accelerate product development, speed time to value, and reduce costs with the SAP Enterprise Product Development solution, which includes cloud services for collaboration, connected products, engineering, formulation, and visualisation.

SAP S/4HANA

Supporting end to end service management from planning to fulfilment, with quotation management for solution bundles. Enabling back-end capabilities for field service engineers, including customer, asset and inventory information. 

SAP Service Cloud

Providing great service experiences and enabling fast resolutions across channels, with intelligent ticket management and omnichannel service through integrated communication channels.

SAP Field Service Management

Resolve customer issues quickly with end to end field service management.

Transform your business with SAP Services and Support

Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.

Arrows forming a circle representing support for end-to-end processes

Simplify and accelerate your digital transformation

Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.

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Transform your business with unparalleled service support

Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.

What are analysts saying?

Building resilience in the face of disruption

Find out why IDC reports that adding predictive capabilities and intelligence to asset management is the industrial manufacturing industry’s biggest opportunity for transforming business and staying resilient in uncertain times.

Uncover keys to success from industry experts

Learn how you can overcome some of your greatest challenges today and in the future by becoming an interconnected company that can deploy technology across the industry value chain to create transparency.

Get the facts

10 %

reduction in total manufacturing costs.

SAP Performance Benchmarking

-69 %

lost orders in which management reviews orders, pipeline, and delivery performance.

SAP Performance Benchmarking

82 %

lower FTEs per billion of spend in organisations where suppliers self-register and maintain their profile information.

SAP Performance Benchmarking

Communities and Events

SAP Industrial Manufacturing Community

Find out how our community can help you run your machinery and components manufacturing processes better through topics that include digitalization, trends, and customer news.

Manage your business enterprise-wide

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.

Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Procurement and Networks

Streamline procurement processes across your organisation, driving compliance and control while cutting costs and risks.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Database and Data Management

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Application Development and Integration

Deploy high-velocity, intelligent edge applications using business and technology services.

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