SAP Service Cloud Utilities Add-On: Deliver Outstanding Customer Care

Numerous trends are pushing utilities companies to adopt more customer-centric approaches. Digital transformation, an increased focus on decarbonization, and macroeconomic changes have created additional pressure to provide seamless and personalized service and meet increasing customer expectations. SAP Service Cloud Utilities add-on is the the agile and flexible customer service solution tailored to your business. With SAP Service Cloud Utilities add-on, you can Orchestrate utility processes directly from SAP Service Cloud​.