Focus on customers with our insurance industry software
Satisfy today’s hyper-connected customers across all channels, including mobile – with SAP software for the insurance industry. Our solutions use the latest technology to help you streamline claims management, simplify policy administration, and proactively manage risk and compliance. Fast-track product development – and use cutting-edge insurance CRM to drive sales and marketing efforts.
11%* of financial service institutions have a 360° view of their customers, and are able to provide them with a consistent omnichannel experience for all products. Want to benchmark yourself with peers?
Digital insurance – from risk protection to risk prevention
New technologies are driving fundamental change in the insurance industry. Business models are being reimagined, processes are being reengineered, and employees are being empowered with real-time data and mobile apps. This thought leadership series explores the impact of these sweeping changes – and what insurers can do to capitalise on digital insurance.
Your road map to digital insurance
What forces are driving change in the insurance industry? And how can insurers take full advantage of the technologies that are rewriting the rules? Find out in our road map to becoming a digital insurer.
Ready to go digital? This white paper gives you a host of resources to get started. Learn how to establish a core digital framework, transform your business models, processes, and workforce – and more.
With the SAP HANA® Enterprise Cloud service, Ageas can reduce IT costs while enabling new companies to be more productive more quickly by customising processes and reporting to fit their needs. And Ageas can focus on what it does best: building partnerships and launching new products that attract and delight consumers.
Munich Re uses the spatial data processing, predictive analytics, and simulation capabilities in SAP HANA to assess risk "in the moment." Such real-time visibility enables Munich Re to take a preventive approach to risk management – earning the company top rankings in client surveys.
Meteo Protect, a French startup, offers customised index-based weather insurance to farmers and others. It created an app that lets customers select their policy specifications, including geo-location, coverage period, and weather parameters, and uses the SAP HANA® platform to aggregate weather-related data, analyse risks, and price and underwrite the policy – all in real time.
Technology transformation in the global insurance industry
The global insurance industry has been subjected to an unprecedented series of market forces over the last decade. These include increasingly wide-ranging and complex regulatory oversight, a fundamental shift in customer expectations, the rapid rise of emerging markets, and the advance of new technologies.
Insurance of Things: How digitization changes the game
The digital age has raised the bar. Consumers demand more personalised and value-added services from their insurance. And if it does not deliver, they will favor new, more innovative competitors. Now, is the time to make use of technology, harness the flood of data, and branch out. Get to know the disruptive trend.
The Economist Intelligence Unit asked senior Financial Services executives about digital technology and its impact on their industry. Their responses, and insights from the EIU, provide a view into how IT is driving the industry’s digital agenda.
Digital transformation is changing our world, and the insurance industry cannot sit idly and avoid these changes. It’s expected that the digital customer experience will drastically drive insurance profitability in the years to come.
You might want to take a mental snapshot of what insurance looks like, because children born today could make up first generation that won’t know what insurance is. That’s not because insurance won’t be a thing; it will just look a lot different in 20 years.
Customers are demanding a simple, seamless way to interact with the insurer they select, often long before their first touchpoint. How can today’s insurance companies meet customer demands for hyper-connectivity and personalised lifestyle experiences?
Discover how mobile technologies are forging new links between insurers and their policyholders. This infographic explores how mobile apps and data give insurance companies the opportunity to offer on-demand, personalised services that help mitigate risks and losses.
Reimagine the way you do business with SAP Digital Business Services
Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.
Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy.
Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your company. Our full suite of software training and education courses and certifications can help you maximise the power of your SAP solutions.