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SAP Enterprise Support

Create an intelligent enterprise and safeguard mission-critical processes with ongoing support for your hybrid landscape.

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SAP Enterprise Support, cloud editions

Receive the foundational success plan that provides industry best practices and learning resources with any SAP cloud subscription.

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SAP Preferred Success

Reduce complexity by accessing resources for fast adoption of cloud solutions, role-based learning, and better incident handling.

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Create and execute a winning digital strategy

Gain 24x7 guidance with next-gen support

Check out how always-on support with live channels and context-sensitive help can provide direct access to proactive and predictive services throughout your implementation.

Drive IT with outcome-based delivery

Maximise value from your SAP solution investment with our intelligent IT management platform, SAP Solution Manager, included in your support engagement with SAP.

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Enable your company’s innovation strategy

See how SAP Innovation and Optimisation Pathfinder can help IT leaders identify SAP innovations to improve performance across multiple lines of business.

Get the latest news and trends from experts

Araceli Grau-Castilla

Global VP and Head of Lifetime Customer Experience
SAP

SAP Enterprise Support guides: The way to a digital foundation

See how you can break through challenges that are related to navigating change with clarity and speed, thanks to the SAP Enterprise Support guides program.

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Theresa Böhme

Integrated Communications Manager for Customer Solution Support & Innovation
SAP

Live support channels from SAP speed time to answer for technical support

Learn how live support channels offer a faster and more direct route to issue resolution, improving customer satisfaction within the Product Support organisation.