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Support Services

Rely on proactive, predictive, and preventive support across all deployment options and use new technologies to realise your business goals quickly.

Extended innovation and maintenance commitments for SAP S/4HANA and SAP Business Suite 7

Explore our offerings

SAP Enterprise Support

Create an intelligent enterprise and safeguard mission-critical processes with ongoing support for your hybrid landscape. 

SAP Enterprise Support, cloud editions

Receive the foundational success plan that provides industry best practices and learning resources with any SAP cloud subscription. 

SAP Preferred Success

Reduce complexity by accessing resources for fast adoption of cloud solutions, role-based learning, and better incident handling. 

Create and execute a winning digital strategy

Gain 24x7 guidance with next-generation support

Check out how always-on support with live channels and context-sensitive help can provide direct access to proactive and predictive services throughout your implementation.

Drive the IT business with outcome-based delivery

Derive maximum value from your SAP solution investment. Discover the state-of-the-art management platform, SAP Solution Manager, included in your support engagement with SAP.

Enable your company’s innovation strategy

See how SAP Innovation and Optimisation Pathfinder helps IT leaders identify relevant SAP innovations to enable performance improvements across multiple lines of business.

Get the latest news and trends from experts

Chris Singh
Global Head of Customer Success

Drive your digitalization with customer support

Learn how you can enhance customer success management during digital transformation by supporting change management, employee engagement, and executive support.

Matt Myszkowski
VP EMEA, Customer Success, SAP Cloud Lifetime

Highlight credibility with customer interactions

See what you can do to support customer success management, beginning by equipping yourself with the most up-to-date information on your customers. 

Michelle Gurney
Director of Customer Success, UKI

Engage customer success management in the cloud

Explore four key principles that can help you make the most of your cloud investment, from engaging managers to fostering your relationship with IT. 

Questions? Get in touch!

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