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Transforming HCM into HXM

Traditional human capital management (HCM) systems were not built with employees’ needs and wants in mind. That’s why we’re calling for a revolution to turn HCM into HXM: human experience management. This new approach transforms the way companies engage with their people – and helps them deliver the experiences employees have always wanted.

What is the SAP SuccessFactors HXM Suite?

The SAP SuccessFactors HXM Suite builds on the best of our cloud HCM solutions to help companies create truly engaging, people-centric experiences. It is carefully designed around what employees need, how they work, and what motivates them.

How HXM is shaping product strategy at SAP

Positive people experiences not only result in greater satisfaction and lower turnover, they lead to better business results. To help companies deliver the types of experiences employees expect today, we’ve based our entire product strategy around HXM. 

How Chalhoub keeps talent engaged

How does Chalhoub, a luxury goods retailer in the Middle East, keep its 12,000 employees motivated and productive? By using SAP SuccessFactors to provide a smooth interface between HR and workers, automate tasks, and improve employee experiences. 

The 4 pillars of the HXM suite

The SAP SuccessFactors Human Experience Management (HXM) Suite builds on our existing cloud HRMS to serve people – and businesses – better. It is based on four key pillars: 

Personalised user experiences

Deliver an intuitive user interface that’s personalised for each employee. Eliminate HR silos and present the right guidance and recommendations at the right time to create an engaged, high-performing workforce.

The “what” and the “why”

Understand how employees feel and why by combining feedback and experience data (X-data) with operational HR data (O-data). Use these insights to improve employee experiences in every moment that matters.

Intelligent technologies

Harness intelligent technologies like machine learning, chatbots, and robotic process automation – which are embedded throughout the suite. Empower your people with recommended actions and guided decision making. 

Open and extensible platform

Tap into the power of SAP and our robust partner ecosystem to augment your SAP SuccessFactors capabilities. Integrate with a wide range of solutions – from AI-powered scheduling to finance solutions – on an open, extensible platform.


See what our customers are saying about SAP SuccessFactors HXM and HR management software. 

Explore the SAP SuccessFactors HXM Suite

At its core, the SAP SuccessFactors HXM Suite is a global, cloud-based human resource management software system, but it is evolving to help people and businesses thrive in the experience economy. Explore the suite, which is organised into four categories:

Employee Experience Management

Discover solutions for employee engagement, lifecycle feedback, staff survey analysis, and benefits package optimisation.

Core HR and Payroll

Learn about our global HRIS as well as software for payroll, benefits admin, time and
attendance, HR help desk, and more. 

Talent Management

Browse tools for recruiting, onboarding, performance management, compensation, learning, and succession and development. 

HR Analytics and Workforce Planning

Read about our powerful, embedded HR analytics and reporting tools – and browse strategic and operational HR planning software. 

Questions? Get in touch!

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