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Enhanced operations service for hypercare phase for SAP Cloud ERP Private
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  • Pricing
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Help safeguard critical phases of the SAP solution lifecycle

This service provides a defined and highly capable suite of services and checks to support customers during critical project periods such as go-live, business cutover, and migrations.

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Benefits

Reduce risk during SAP go-lives and migrations

Save time and increase efficiency by proactively reducing technical and operational risks and helping to ensure the smooth execution and reliable transition of SAP go-lives, system conversions, upgrades, and landscape transformations.

Identify system issues early

Identify potential system health issues early, before they affect business operations or project milestones, and maintain the health of your SAP system.

Quickly identify and resolve issues

Get expert interpretation of findings and tailored recommendations aligned with SAP best practices and standards. Rest easy with dedicated technical support that continuously monitors system health and performs targeted checks.

Help safeguard critical project phases

This feature provides continuous system monitoring along with a powerful suite of services and checks to support critical project periods.

Implement an active service solution lifecycle

This feature executes a series of checks and monitoring routines during and after the service delivery, helping to ensure your critical project phases are able to complete without errors.

Get valuable insights with performance trend analysis

Stay informed about the health and performance of your system with performance trend analysis that provides insights into key technical layers.

Pricing and service scope

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Resources

Service Description Documentation

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Frequently asked questions

Can the scope of this service be customized for a special request?

If you're purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.

Are any discounts available in the SAP Store?

No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.

What is the delivery process for services that I purchase through the SAP Store?

After purchasing a service via the SAP Store, the delivery process is:

  • Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
  • Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
  • Execution: The service will be delivered according to the scope and terms specified in your purchase.
  • Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.

Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.

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