Explore LIVE CONTRACT for SAP BTP and CX-Platform to boost sales and customer engagement

5 rating3

LIVE CONTRACT enables the realignment of core processes in sales from the customers perspective. Platform-based consulting, interactive document sharing and fulfillment, case closure with electronic signature. Fully integrated in your existing SAP solutions, it can be used on any web-enabled device

By SYNCPILOT S.P.S.A. GmbH

This solution is premium-certified for SAP integration and best practices.

Benefits

  • Improve processes through high connectivity

    LIVE CONTRACT accelerates and improves processes. Sophisticated interface technology enables seamless integration with a wide range of infrastructures, enhances and promotes system communication.

  • Increase sales productivity

    LIVE CONTRACT offers agents and customers more flexibility. Regardless of time and location, sales and closing calls can be conducted, documents transferred end-to-end in a privacy and cyber-secure manner and migrated directly into document management systems.

  • Value to the customer and agents

    LIVE CONTRACT reveals the value-add potential of sales organisations. Agents benefit from intuitive tools that allow advisors to dialogue with customers, interact, edit documents collaboratively, exchange data with the SAP environment and close contracts synchronously.

  • Easy implementation

    LIVE CONTRACT can be implemented within 48 hours without modifying the customer's IT environment. Due to an easy and standardized configuration process, we promise to enable your company to digitalize sales process within a minimal amount of time.

Features

Extract Customer Data from SAP Solutions

All relevant customer data from SAP Sales or Marketing Cloud or any other SAP System can be extracted and connected to the SAP Extension Suite and/or SAP Integration Suite with only one click.

Extract Customer Data from SAP Solutions
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Load Customer Data into Live Contract

Load customer data from any SAP System into LIVE CONTRACT and use them immediately in every forms, contracts, calculation tools or any other web content that is integrated in LIVE CONTRACT.

Load Customer Data into Live Contract
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Consult, contract closing and customer satisfaction in one

LIVE CONTRACT is a value adding solution that makes advisory and sales processes more efficient. The interface technology enables high connectivity and interoperability. The excellent security standard and encryption promote trust between customers and agents. Consultations are location-independent.

Consult, contract closing and customer satisfaction in one
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Plans and pricing

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  • Acquisition of a one-time license. License fee for installing and customizing Live Contract for use in the SYNCPILOT Cloud. Minimum amount of licenses is 100.

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Customer reviews

4fa4d0a2-bafe-4472-a78b-353944d8da56

Technical Information

Technical details

Solution type Extensions and Add-ons
Category Sales
Industry Cross-Industry, Utilities, Banking, Public Sector, Healthcare
Works with
  • SAP Business Technology Platform

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment
  • Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs.
  • Software-as-a-Service solution This product is delivered online as a subscription service.
  • Cloud Solution This product is designed to be delivered over a network as a cloud service.
  • User Assistance provided Assistance is provided to enable all target users to install configure, and use the solution.
  • Deployed on server This product is an on-premise/hosted solution designed to be downloaded and deployed on a server.
  • Deployed at scale on device This product is designed to be downloaded and deployed at scale on devices (e.g. mobile applications, intelligent agents, etc.)
Globalization
  • Internationalized for global customers This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode).
  • Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies).
  • Translated user interfaces and documentation User interfaces and documentation for this product have been translated into multiple languages. Please consult product documentation or contact the publisher for more details.
Operations
  • Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater.
  • Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting.
  • Meets recommended support levels This product meets SAP Store-recommended standards for support levels and turnarounds.
  • Meets SAP Store recommended Service Levels This product meets SAP Store-recommended service levels.
  • High availability and disaster recovery This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption.
  • Multi-tenant solution with full isolation and encryption This product utilizes a multi-tenant architecture with complete isolation and encryption of customer account data, policy and configuration settings.
  • Meets recommended data lifecycle management standards This product meets SAP Store-recommended standards for data lifecycle management and data destruction.

Security and compliance

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Security
  • Encrypted communication channels This product employs encryption to secure all communication channels.
  • Secured against software vulnerabilities This product has been secured against common software vulnerabilities, such as operating system, SQL injection, memory corruption, and information leak vulnerabilities.
  • Follows the secure software development and operations lifecycle (SDLC) Secure practices include design, architecture, implementation, test, release preparation, shipment, operations, and support. Open-Source components run latest version.
Compliance
  • Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers.
  • EU data privacy This product complies with European Union requirements for data privacy.
  • ISO 27001 (Information Security Management) This product meets the standards for information security management specified by ISO 27001.
  • Open source attribution This product complies with the fulfillment of notice and attribution requirements for open source products.
  • Open source representations, warranties, and support This product complies with the representations, warranties, and support requirements for open source and freeware products.
  • SOC 1 and SOC 2 A18:C26 This provider complies with relevant AICPA standards for internal controls over financial reporting and for information system security, availability, processing integrity, and confidentiality or privacy.
  • Offers EU access only To comply with data protection regulations, this solution restricts remote data access and data storage to countries that have implemented the EU Data Protection Directive.
  • ISO 12207 (Software Lifecycle) This product meets the standards for software lifecycle processes specified by ISO 12207.
  • ISO 27034 (Application Security) This product meets the standards for application security specified by ISO 27034.
Privacy policy

SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Publisher privacy policy

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Resources

SAP Certified - Built on SAP Business Technology Platform

SYNCPILOT Website

SYNCPILOT Services

Publisher

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