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Screenshot of a dashboard in SAP Order Management foundation

SAP Order Management foundation

Enable omnichannel execution with one consistent order across your enterprise.

Achieve omnichannel order orchestration

Connect your sales channels to each of your fulfilment systems and locations. Benefit from streamlined integration, simplified access, and additional fulfilment models.

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Create one consistent order across your business. SAP Order Management foundation provides a single source of truth combined with better orchestration across systems. Reduce costs, improve agility, and increase customer satisfaction.

  • Cloud deployment
  • Common cloud-native integration points for sales channels
  • Order routing to different fulfilment systems, channels, and nodes
  • Centralised order process monitoring and analytics

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Show more

Create one consistent order across your business. SAP Order Management foundation provides a single source of truth combined with better orchestration across systems. Reduce costs, improve agility, and increase customer satisfaction.

  • Cloud deployment
  • Common cloud-native integration points for sales channels
  • Order routing to different fulfilment systems, channels, and nodes
  • Centralised order process monitoring and analytics

Key benefits of our order management system

Increase revenue and customer satisfaction

Exceed customer expectations with agile omnichannel execution that enables instant and reliable delivery.

Reduce inventory carrying cost

Leverage inventory efficiently with embedded logic that automatically matches demand with supply.

Achieve greater employee productivity

Take advantage of automation to reduce manual intervention and increase operational efficiencies.

Key Features

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Unified and consistent order orchestration

  • Create one consistent order across your omnichannel enterprise
  • Route orders to different fulfilment systems, channels, and nodes
  • View fulfilment updates and events

Centralised order process monitoring and analytics

  • Provide insight into the order process by using an analytics engine
  • Track and maximise key performance indicators, such as order fulfilment rates
  • Inform and take action by identifying emerging trends in order management

Foundation for omnichannel order processes

  • Take advantage of a cloud-native integration point for sales channels
  • Add new channels and explore new markets and business models
  • Use preintegration with SAP Commerce Cloud, SAP S/4HANA, SAP Subscription Billing, and open APIs

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Show more
Unified and consistent order orchestration

  • Create one consistent order across your omnichannel enterprise
  • Route orders to different fulfilment systems, channels, and nodes
  • View fulfilment updates and events

Centralised order process monitoring and analytics

  • Provide insight into the order process by using an analytics engine
  • Track and maximise key performance indicators, such as order fulfilment rates
  • Inform and take action by identifying emerging trends in order management

Foundation for omnichannel order processes

  • Take advantage of a cloud-native integration point for sales channels
  • Add new channels and explore new markets and business models
  • Use preintegration with SAP Commerce Cloud, SAP S/4HANA, SAP Subscription Billing, and open APIs

Technical Information

The SAP Order Management foundation solution is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.

Installation and setup

Follow the setup instructions so you can start running your SAP software quickly and confidently.

Configuration

Optimise configuration of SAP Order Management foundation with our comprehensive configuration guide.

Integration

Find out how you can seamlessly integrate SAP Order Management foundation with your existing IT landscape.

Get Started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

Support

Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

Security and compliance

Focus on your business and customer relationships while keeping your data safe and reliable. SAP takes a proactive, predictive approach to maintaining compliance and data security in the cloud and within an on-premise data centre.

Questions? Get in touch!

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