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Create transparent and customer-driven supply networks

Anticipate demand and get the right products to stores and customers at the right time. Fulfill demand from anywhere and exceed customer expectations.

Supply Chain Insights

Stay informed and respond to supply chain and inventory issues quickly to lower costs, while responding better to customer demand.
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SAP Customer Activity Repository

Get retail-specific availability information and sourcing information to your customers across all sales and communication channels, and group and cluster locations together to analyse performance in real time and simplify planning.

SAP S/4HANA Retail for merchandise management

Connect your workforce, suppliers, consumers, and the Internet of Things (IoT) in real time to gain fast, accurate insights into inventory, simplify replenishment planning and allocation, and improve supply chain performance.

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Omnichannel Inventory Visibility

Achieve a near real-time view of inventory with unified data across sales and communications channels.

Location Clustering

Simplify planning and better target customers by localising assortments with real-time clustering.

Inventory Insights

Gain full visibility into your supply chain by monitoring investments and inventory performance.

Logistics Insights

Track and manage by exception in-transit inventory to improve retail supply chain performance.

Forecasting, Allocation, and Replenishment

Manage initial push processes for products and their automatic fill-ins within the season by using predefined allocation strategies.
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SAP Allocation Management for Retail, add-on for SAP Customer Activity Repository

Automate allocation planning of seasonal merchandise products and manage initial allocation and automatic in-season fill-in by leveraging real-time business information and location clustering and distribution curve analytics.

SAP Forecasting and Replenishment for Retail

Automate multilevel replenishment calculations and get optimal order quantities for stores and distribution centres based on anticipated customer demand, current inventories, and logistical and cost optimisation aspects.

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Advanced Demand Forecasting

Unify demand forecasting to support accurate retail planning and predictive insights.

Merchandise Allocation Planning

Automate allocation planning of seasonal merchandise products to maximise service levels and sales.

Merchandise Allocation Execution

Improve the customer experience by automating allocation execution of retail inventories.

Multilevel Replenishment

Automate multilevel replenishment calculations for improved forecasting and replenishment.

Collaborative Planning and Forecasting

Share strategic information with suppliers through collaborative planning and forecasting processes.

Omnichannel Inventory and Order Response

Manage inventory accurately across locations and gain visibility into inventory values and performance to lower costs and increase customer satisfaction.
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SAP S/4HANA Retail for merchandise management

Get accurate inventory management combined with inventory valuation and automated merchandising, operations, and logistics processes. Manage and monitor stocks to keep inventory as low as possible while avoiding out-of-stock situations.

SAP S/4HANA for advanced ATP

Focus on fulfilling customer needs instead of order-fulfilment tasks with advanced order promising, and improve customer satisfaction by using real-time information on inventory to provide accurate order commitment dates.

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Inventory Management

Keep inventory as low as possible with automated posting of inbound and outbound inventory for all sites.

Stock Ledger

Gain a complete picture of inventory units and values in your stock ledger with an in-memory platform.

Order Sourcing and Product Availability

Create flexible assignments of demand to supply, supporting order management from anywhere.

Advanced Order Promising (ATP)

Focus on fulfilling customer needs instead of order-fulfilment tasks with advanced order promising.

Warehouse Management

Automate processes and optimise planning to help ensure on-time compliance and accurate order fulfilment.

SAP Extended Warehouse Management

Optimise warehouse operations and deliver orders efficiently by automating warehouse operations, such as inbound and outbound processing, cross-docking, storage, and physical inventory management.

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Dock Appointment Scheduling

Achieve more accurate and efficient dock planning and appointment scheduling.

Extended Warehouse Management

Deliver the optimal order through extended warehouse management.

Goods Receipt

Simplify inbound logistics with goods receipt processes.

Goods Issue

Integrate outbound operations and align production with demand.

Merchandise Flow Strategy

Manage merchandise flow from supplier to distribution centre to store to customer.

Transportation Management

Support the complete transportation management lifecycle for both domestic and international freight to improve customer satisfaction.

SAP Transportation Management

Manage transportation requirements by streamlining freight planning, optimising, tendering, and settling; booking carriers; managing forwarding orders; and complying with international trade and hazardous goods requirements.

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Transportation Requirements Management

Centralise transportation requirements management, from entry through final settlement.

Freight Planning and Optimisation

Optimise planning processes to balance freight costs and constraints.

Freight Tendering

Create an automated environment for freight tendering.

Carrier Booking

Automate carrier booking processes to optimise shipments and stay on schedule.  

Freight and Forwarding Settlement

Achieve accurate and timely freight and forwarding order settlements.

Transportation Execution and Monitoring

Execute your transportation plan and monitor your freight from loading through delivery.

Strategic Freight Management

Optimise transportation services with strategic carrier-shipper collaboration and freight management.


Deliver perfect orders with integrated logistics execution processes that improve shipping quality.

Logistics Networks

Improve visibility into capacity and logistics to streamline the flow of goods in real time and meet delivery commitments on time.

SAP Global Track and Trace

Deliver on your promise to customers by tracking the status and fulfilment of processes and goods in transit along your global sourcing and fulfilment networks. Get real-time insights to reduce supply chain risks and optimise costs.

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Sense and Respond to Logistics Insights

Track and manage by exception in-transit inventory to improve retail supply chain performance.

Item Serialisation and Product Traceability

Leverage item serialisation for automation and product traceability for compliance.

Yard and Hub Logistics

Boost visibility into supply chain logistics in yards and hubs through real-time management.

Get the facts


order to ship cycle for organisations with real-time, enterprise-wide inventory visibility.

SAP Performance Benchmarking


stock-outs when book inventory and stock on hand are constantly reconciled.

SAP Performance Benchmarking


inventory carrying costs when using what-if scenarios to assess various solutions to issues.

SAP Performance Benchmarking

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