Utilities
Utilities need flexibility services to optimize load potential
Utilities are transitioning from a delivery-focused role to one that orchestrates data and services. By 2025, we expect that a large number of industry players will derive revenue from services and energy data.
Unlock new business value with digital technology
Shape your future with intelligent technology
Provide reliable, sustainable, and affordable energy, while growing profits and reducing costs, by simplifying and digitalizing operations on a digital energy network.
Renew your business model and win
Learn how you can use technology to drive efficiency and transform your business to support changes in deregulation, decentralization, decarbonization, and digitalization.
Strategize your digital transformation
Discover how an integrated cloud platform can help you create new digital business models and deliver on your critical priorities for growth and customer engagement.
Get the facts
PLATTS, Top 250 Global Energy Company Rankings
SAP Fast Facts for Utilities
See how utilities companies are succeeding with SAP
$2.2 million saved in the first year with SAP Ariba solutions
Find out how National Grid simplifies the user experience and reduces costs by streamlining procurement processes in the cloud.
Powering 1.7 million South Australian customers
Find out how SA Power Networks uses mobile technology and advanced analytics to simplify and improve its daily operations.
Real-time visibility leads to better service with SAP
Learn how real-time process visibility enables ACEA group to improve customer satisfaction and operational efficiency.
SAP Road Map for Utilities
Explore how our current, upcoming, and planned innovations help utilities deliver safe, reliable, and sustainable energy products and services.
Current release highlights
- Monitoring, assessment, and forecasting of asset health based on granular data from sensors
- Insights that trigger just-in-time maintenance orders and schedules
- Real-time asset health status and failure prediction
- Delivery of a 360-degree view of the customer to invigorate profitability and brand loyalty
Upcoming innovations
- Digital collaboration with stakeholders throughout maintenance, replacement, and procurement
- Partner extensions for the SAP Cloud for Energy solution
- Seamless transition to the cloud with a native integration to SAP Cloud for Energy
- Operation of customer service, marketing, sales, and commerce processes in an integrated way
Future plans
- Apply the Internet of Things, machine learning, and artificial intelligence in the cloud
- Develop specific solutions on SAP Cloud Platform
- Receive, validate, store, and process structured and unstructured information
- Support regulatory processes such as schedule management and energy settlement
Find software tailored to your utilities needs
Realise your business goals by simplifying and accelerating your digital transformation
In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.
Transform your business with unparalleled service support enterprise-wide
SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.
What are leading analysts saying about SAP?
Get fresh perspectives from utilities experts
IDC Energy Insights
Customers have changed – have utilities?
Learn about the importance of delivering a positive customer experience in utilities, and what you need to succeed in a world of digital transformation.
SAP
Becoming an intelligent enterprise in utilities
Find out how utilities are embracing a data-driven intelligent enterprise approach to remain viable in the face of disruption and heightened competition.
SAP
Moving to an intelligent power generation enterprise
Discover how the energy industry is making the transformation to a smart grid by investing in the digital technologies needed to become an intelligent enterprise.
