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Optimise and align your energy network to meet customer needs

Handle the flow of energy with a connected, customer-centered intelligent enterprise that delivers a digital energy network for your changing needs.

Energy Supply Optimisation

  • Capital Portfolio and Project
    Management
  • Fuel Management
  • Scheduling and Load Management

Operational Efficiency for Plants and Grids

  • Asset Operations and
    Maintenance
  • Asset Network
  • Environment, Health, and Safety

Metering

  • Device Operations and Maintenance
  • Meter Reading and Energy Data Management
  • Utilities Planning and Analytics

Customer Engagement

  • Contextual Marketing
  • Smarter Selling and Commerce
  • Customer Service Excellence

Billing and Revenue Management

  • Billing and Revenue Management for Energy, Water, and Services
  • Billing of Energy and Non-Energy Products and Services
  • Subscription Billing and Revenue Management
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Unlock new business value with digital technology

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Provide reliable, sustainable, and affordable energy, while growing profits and reducing costs, by simplifying and digitising operations on a digital energy network. 

Learn how you can use technology to drive efficiency and transform your business to support changes in deregulation, decentralisation, decarbonization, and digitalization.

Fuel change to propel your business forward

Find out how your business can benefit from changing ethical standards in the industry, while remaining profitable amid increasing energy demand.

Get the facts

45
of the 50 top utilities companies in the world run SAP solutions.

PLATTS, Top 250 Global Energy Company Rankings

$5
trillion of all manufactured goods are touched by product safety solutions from SAP.

SAP Fast Facts for Utilities

SAP Road Map for Utilities

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Explore our utilities road map to learn about current industry solutions, planned innovations, and future direction.

Find software tailored to your utilities needs

Navigate environmental challenges, improve regulatory compliance, and boost operational efficiency with smart grid analytics and demand management.
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SAP S/4HANA and SAP Energy Portfolio Management software in use by utilities companies

SAP S/4HANA software in use by utilities companies

SAP Energy Portfolio Management software in use by utilities companies

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SAP S/4HANA

Become a best-run business by connecting people, business networks, the Internet of Things, and Big Data with our real-time enterprise resource management suite for digital business that can be deployed in the cloud or on premise.

SAP Energy Portfolio Management

Streamline energy procurement processes and reduce procurement and operating costs with time-series forecasts of customer demand and automated, integrated invoicing, planning, and data aggregation for nomination processes.

Transform your business faster with help from SAP Digital Business Services

Jump-start your SAP solutions and drive ROI by collaborating with industry experts, consultants, and support engineers to receive guidance, prescriptive best practices, and expertise – no matter where you are on your journey.
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Icon of arrow moving forward, representing acceleration with SAP Digital Business Services

Realise your business goals by simplifying and accelerating your digital transformation

In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.

Icon of people representing enterprise-wide service support from SAP Digital Business Services

Transform your business with unparalleled service support enterprise-wide

SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.

What are leading analysts saying about SAP?

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SAP remains a leader in utilities customer information systems

Once again, SAP has been positioned as a leader in the Gartner Magic Quadrant for Utilities Customer Information Systems, reflecting our leadership in the utilities market and dedication to continuous innovation.

See how utilities companies are succeeding with SAP

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$2.2 million saved in the first year with SAP Ariba solutions

Find out how National Grid simplifies the user experience and reduces costs by streamlining procurement processes in the cloud.

62% reduction in data load time by running SAP HANA

See how E.ON Energie Kundenservice consolidates data in the cloud to perform individual data analysis and speed financial close. 

Real-time visibility leads to better service with SAP

Learn how real-time process visibility enables ACEA group to improve customer satisfaction and operational efficiency.

Simplify and improve your business with the latest innovations

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Utilities Providers Select SAP Hybris Software to Drive Convenience and Personalisation for Customers

SAP Hybris Customer Reimagine Engagement Opportunities

Get fresh perspectives from utilities experts

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Roberta Bigliani
Head – Europe, Middle East & Africa
IDC Energy Insights

Customers have changed – have utilities?

Learn about the importance of delivering a positive customer experience in utilities, and what you need to succeed in a world of digital transformation.

Photo of James McClelland, who writes about digital transformation in the utilities industry
James McClelland
Sr. Global Director SAP Industries, Energy and Utilities
SAP

Becoming an intelligent enterprise in utilities

Find out how utilities are embracing a data-driven intelligent enterprise approach to remain viable in the face of disruption and heightened competition.

Photo of James McClelland, who writes about digital intelligence in the energy industry
James McClelland
Sr. Global Director SAP Industries, Energy and Utilities
SAP

Moving to an intelligent power generation enterprise

Discover how the energy industry is making the transformation to a smart grid by investing in the digital technologies needed to become an intelligent enterprise.

Communities and Events

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Join the SAP for Utilities Community

Stay up to date on the latest innovations, trends, and solutions by joining other utilities stakeholders to learn and share insights through blogs, discussions, and events – and find out how SAP can help your utilities business run better.

Manage your utilities business enterprise-wide

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.
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Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Procurement and Networks

Streamline procurement processes across your organisation, driving compliance and control while cutting costs and risks.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Cloud and Data Platforms

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Internet of Things (IoT)

Deploy high-velocity, intelligent edge IoT applications using business and technology services.

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