Overview
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Joule with SAP Build Work Zone enables employees to interact with SAP S/4HANA Cloud, SAP SuccessFactors, and other connected business applications through natural language—so they can ask questions, get instant insights, and act on what they learn without breaking their flow. Beyond cross-application assistance, Joule also supports Build Work Zone–specific navigation and actions. Users can use conversational prompts to find the right workspace, page, or content faster, and to complete common Build Work Zone tasks directly from the Joule experience—such as creating a workspace, listing their workspaces, browsing available workspace templates, and inviting colleagues. These capabilities help teams reduce clicks, speed up collaboration, and keep work moving in one place. Build Work Zone actions in Joule support many Build Work Zone scenarios and workflows—making it easier for employees to discover information, manage collaboration spaces, and complete everyday tasks.
Benefits
- Interact naturally with Work Zone using simple, everyday language
- Instantly access insights, apps, and content from connected SAP systems
- Navigate faster and work smarter, without leaving their workspace
Business Value
- 50% reduction in time to perform an informational search
- 50% reduction in time to perform navigation and transaction
- 25% reduction in time spent in knowledge sharing & collaboration
Details
Solution type
AI Feature
Plans and pricing
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Details:
- This AI offering is included with Joule Base at no additional cost. A subscription to Joule Base or AI Units is required to use it.
- Click here to learn more about AI Units.
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In order to use this AI Agent/AI Feature, you will need to purchase the base product.
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Technical Information
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Security
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Resources
Initial Setup - SAP Help Portal - Standard Edition
Initial Setup - SAP Help Portal - Advanced Edition
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
SAP Build Work Zone, Joule