The innovative, adaptable, intelligent Dealer Management System on SAP S/4HANA
The new generation DMS is a fully integrated and intuitive end-to-end solution for vehicle Sales & Service. It is scalable and supports all current and future business models. It adds analytics & KPIs, and performance planning, and enables steering and driving at all levels in the distribution channel.
Overview
Enables current and future business/retail models, technologies and requirements
Open architecture to support ongoing industry innovation and business models. Handles the increased operational complexity and increases process transparency, retail efficiency and effectiveness, which can be used to increase customer satisfaction, leading to loyalty and sufficient profitability.
Maximises retailer sales performance - online and offline
The Sales Workplace: All sales processes are workflow-driven, self-documenting and omni-channel aware, allowing a fully flexible and the most advanced live and digital interaction between the salesperson and the customer. Transparency and KPIs in the sales process helps to turn more leads into sales
Maximises retailer Aftersales performance - online and offline
The Service Workplace connects all steps in the customer process, online and offline, into one seamless flow. The end-to-end process is measured, reports and KPIs are generated real-time, current performance can be analysed and focused measures taken to reach labour and parts revenue objectives.
Details
Solution type
Extensions and Add-ons
Industry
Automotive
Compatibility
Works with
Features
Strategic and Operational Analytics & KPIs
Dashboards for performance planning, steering and driving the retail business. Industry specific KPIs for sales and aftersales, data base for customer specific analyses, SAP Margin Analysis for transparency of revenues and costs by business line, product group, customer, regions, and other criteria.
Lead Generation
The SAP Marketing Cloud is the 360-degree customer and vehicle data pool, which is used to identify target customers for dedicated products, to run campaigns to generate leads and prospects. The customer and vehicle data are coming from VSS processes, social media, customer apps and other sources.
Online Workshop Appointment Scheduling
Easy scheduling of appointments online ensures professional interaction with the service customers in case a dialogue with the service reception is not possible. Service/repair orders are automatically created. All information and requests are captured and made available for the relevant staff.
Plans and pricing
Enterprise Edition
The pricing scheme of proaxia VSS is based on a monthly price per user.
Price upon requestThe pricing scheme of proaxia VSS is based on a monthly price per user.
proaxia VSS Core
The above price per user for Professional and Limited users is per year.
Price unavailable in this region- Minimum contract 1 month
The above price per user for Professional and Limited users is per year.
proaxia VSS Digital Sales Workplace
For Sales Users, which work in DSW only, without integration to VSS-Core, the VSS-DSW license applies. (DSW stand-alone scenario)
Include SAP BTP licenses for hosting
For Sales Users, which work in DSW only, but are integrated with VSS-Core, the VSS-DSW and VSS-Core Limited user license applies.
For Users, which work in DSW and in VSS Core, the VSS-DSW and VSS-Core professional user» license applies.
Price unavailable in this region- Minimum contract 1 month
For Sales Users, which work in DSW only, without integration to VSS-Core, the VSS-DSW license applies. (DSW stand-alone scenario)
Include SAP BTP licenses for hosting
For Sales Users, which work in DSW only, but are integrated with VSS-Core, the VSS-DSW and VSS-Core Limited user license applies.
For Users, which work in DSW and in VSS Core, the VSS-DSW and VSS-Core professional user» license applies.
proaxia VSS Rental
For Users, which do not have a VSS Core license, the«VSS Rental only» applies
For Users, which already have a VSS Core license, the «VSS Rental for VSS Core user» applies
Price unavailable in this region- Minimum contract 1 month
For Users, which do not have a VSS Core license, the«VSS Rental only» applies
For Users, which already have a VSS Core license, the «VSS Rental for VSS Core user» applies
