Fully integrated application improves the efficiency of order processing

The application was specially developed for the custom furnishing industry. It is built on SAP BTP and enables a seamless integration with 3D design software, order-splitting software, SAP S/4HANA Cloud PE, SAP Marketing Cloud, and third-party MES to improve the efficiency of order processing.

Overview

Improve the efficiency of reviewing drawings by auditors

The whole process is standardized and transparently managed, the dealers can check their order progress at any time. It also provides a solid data foundation for SAP S/4HANA Cloud PE, to further streamline the enterprise management processes.

Standardize the pre-sales follow-up process

The application improves communication efficiency for sales representatives and designers. Dealers may utilize the data to analyze the conversion in the pre-sales process to improve the signing rate.

Save labor costs

The order dismantling service assistant works automatically without human intervention, which saves labor costs for the company. In the meantime, it can work in the middle of the night, making full use of the available resources of the internal server.

Details

Solution type

Extensions and Add-ons

Industry

Mill Products

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Marketing CloudSAP S/4HANA Cloud Public EditionSAP Business Technology Platform

Features

Manage customer housing information

Customer's house information can be managed in the Customer Housing Management module, such as the decoration situation, house area, apartment type, budget, preferences, and more. A complete housing profile helps the business improve the the quality of design plan of the customized furniture.

Manage customer housing information
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Automate order processing

The Order Management Module can automatically pull design files from the design software server, without requiring users to download and upload manually. It can also automatically retrieve the order-splitting results from the order-splitting software and output the BOM list.

Automate order processing
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Split orders automatically

The order dismantling service assistant is mainly used for information transmission between the application and the order-splitting software, as well as controlling and load balancing. The labor cost would be reduced substantially as the assistant splits the orders automatically.

Split orders automatically
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Plans and pricing

All plans include:

Manage customer housing information

Technical Information

Solution type Extensions and Add-ons
Category Marketing
Industry Mill Products
Works with
  • SAP Marketing Cloud
  • SAP S/4HANA Cloud Public Edition
  • SAP Business Technology Platform

Resources

Customer Case - ELIAN HOME

Customer Case - PIANO

Publisher