FAQ & contact us
SAP Sapphire Virtual
Questions about the event? Find the answers to our most common event questions.
SAP Sapphire Virtual is an online event taking place on May 12 and May 13, 2026. Registration is free and provides full access to livestreams of executive keynotes and exclusive interviews from the show floor as well as on-demand content including solution demos, road maps, strategy talks, and customer stories. The event is delivered in English through an intuitive online platform that offers a personalized and interactive experience.
Anyone interested in learning more about our technology, strategy, and customer innovations should attend SAP Sapphire Virtual.
SAP supports a diverse and inclusive culture where everyone can feel welcome to participate free from harassment or summary judgment. All participants in the online event and virtual networking channels are expected to be respectful, maintain the privacy of others, adhere to copyright laws, and refrain from promoting business services while on the platform. Failure to comply may result in the participant’s removal.
General information
If you have received a formal invitation from SAP to attend the event, your invitation will include a link to accept the invitation, which will formally bring you into the registration process. Alternatively, you can register here.
You will need an SAP.com account to register. With an SAP.com account, you can register for SAP events and access resources such as trial software, analyst reports, and product road maps.
Register with an existing SAP.com account:
- Click on "Register now"
- Enter the email linked to your SAP.com account. You'll be redirected to the SAP ID Service login page.
- Enter your SAP account credentials. You may be prompted to review and update your account data if required information is missing.
- Accept the Conference Terms & Conditions.
Register by creating a new SAP.com account:
- Click on "Register now"
- Enter your email address. Shared email addresses will not be accepted.
- Complete and submit the account registration form. A challenge-response test may be required for security verification.
- Check your email for an account activation link, which will be valid for 15 minutes. If it expires, restart the registration process, resubmit the form, and request a new activation email by selecting the corresponding link under the email field.
- Select the activation link in your email. After you submit your password, you'll be redirected back to the event registration page.
- Accept the Conference Terms & Conditions.
The SAP Universal ID is a wallet to manage your SAP user identities. It ensures lifelong access to your account and preserves your reputation such as learning certificates and community content.
SAP Universal ID Account Manager is used to manage your linked accounts, personal data, security, and privacy settings.
During registration, you will be forwarded to the Linking Manager which will retrieve the S/P-user accounts that match the e-mail that you have verified.
If you already have an SAP Universal ID, you can link additional S/P-user ID(s) accounts anytime in SAP Universal ID Account Manager.
SAP Universal ID Account Manager is used to manage your linked accounts, personal data, security, and privacy settings.
Please refer to the following guideline: SAP Universal ID password change and reset.
If you still face challenges, please create an official support ticket for the support team to investigate further.
For any help required with SAP Universal ID, customers and partners should create an SAP Support ticket or contact the Customer Interaction Center (CIC).
Yes, you can maintain multiple e-mail addresses and assign one of these as your primary e-mail address through the SAP Universal ID Account Manager. Please note that you must also maintain the e-mail address of any S/P-user IDs linked to your SAP Universal ID, as the linkage to S/P-user IDs is based on a valid e-mail address.
For any help required with SAP Universal ID, customers and partners should create an SAP Support ticket or contact the Customer Interaction Center (CIC).
Registration, account management, and support information
SAP Sapphire Virtual will feature 100% livestreamed keynotes and programming on May 12 and May 13, 2026—bringing real-time energy from the Orlando show floor. More details will be shared soon.
The interactive features of the platform include live chat, Q&A, reactions, and polls.
Agenda
Contact us
For registration and general questions, email us at: