Business AI

SAP Business AI enhances productivity with cutting-edge technology that supports organizations' AI strategies, from developing effective agents to managing AI. At SAP Sapphire, the company introduced new innovations, partnerships, and integrations that enable real-time, proactive assistance. Joule, SAP’s generative AI copilot, is now accessible to all users across SAP and non-SAP systems. Additionally, SAP advanced its agentic AI strategy by launching new agents for various use cases and an AI operating system that will simplify AI development, helping developers build, deploy, and scale solutions more easily.

SAP Makes Joule More Prevalent and Proactive Across SAP Business Suite and Third-Party Applications

SAP is rolling out significant updates to its Joule copilot that will help provide enterprises with always-on AI that breaks down vendor silos, anticipates business users’ needs, and delivers deeper insights by combining SAP and third-party data. This proactive copilot enhances productivity for SAP customers whether they are using SAP or third-party solutions.

New Omnipresent AI Helps Break Down Silos

SAP is introducing features that will make Joule omnipresent and help create a common AI experience across SAP and third-party cloud applications. Significantly widening its reach beyond SAP Business Suite, Joule assists users as they traverse different systems. Leveraging this information, Joule can help users find data, surface in-the-moment insights, and streamline workflows. Its omnipresence helps advance productivity at scale and simplify users’ AI experience, promoting greater adoption.

Further strengthening this enterprise interoperability is the bidirectional integration of Joule and Microsoft 365 Copilot. Users can leverage the capabilities of Joule from within Microsoft 365 Copilot for a unified AI experience across SAP and Microsoft systems. The first step in this bidirectional integration is planned for general availability in Q2 2025. It is expected that the integration of Microsoft 365 Copilot in Joule will be complete in Q3 2025.

New SAP Action Bar for Joule Provides Always-On, Proactive Recommendations

SAP is introducing a new action bar for Joule that will radically change how people work. Currently, Joule reacts to specific prompts and within specific guidance. With the action bar, SAP takes a significant step forward in advancing Joule to become an always-on, omnipresent, and proactive copilot that can anticipate business users’ needs before they arise. General availability is expected by Q3 2025.

Leveraging technology from WalkMe solutions, the action bar studies users’ behavior and the business context within SAP or third-party cloud applications. Joule uses this information to independently—and proactively—provide real-time insights, support, and recommendations to customers wherever and whenever they are working. Whether customers are e-mailing a supplier or investigating a financial transaction, SAP uniquely provides AI that—with its simplicity—democratizes AI for all users.

New Answer Engine Connects External and Internal Data to Solve Complex Business Challenges

SAP and Perplexity AI, an AI-powered answer engine that provides accurate, trusted, and real-time answers to any question, are collaborating to extend SAP’s generative AI and search capabilities by bringing together the best of both worlds in unstructured and structured data. By integrating Perplexity’s ability to address questions accurately and transparently with business answer capabilities, Joule and AI agents can deliver richer, context-aware answers using SAP Business Suite data through Joule with external signals from Perplexity AI. Through this collaboration, enterprises can get instant solutions tailored to their business needs including enhanced analytics and decision-making across SAP Cloud ERP solutions. Learn more.

Fulfilling the Promise of Joule Through Integration and Customer-Driven Improvements

SAP continues to integrate Joule across SAP Business Suite and adds a steady stream of customer-requested enhancements.

New Joule integration includes:

• SAP Ariba Procurement solutions
  Joule can enhance daily tasks such as retrieving supplier bids, displaying past purchases and approvers, and providing ready access to supplier information, available by Q3 2025.
• SAP Field Service Management solution
  Joule will enable AI-assisted scheduling and dispatching, scheduled to be available by the end of 2025.
• SAP Fieldglass solutions
  Joule will enable users to search and execute reports in natural language. It can also accelerate existing workflows and processes by using conversational context to recommend job postings and statement of work templates, all available by Q3 2025.
• SAP Signavio solutions
  Joule will be more deeply integrated across the portfolio, enabling users to more efficiently process best-practices recommendations, analyze as-is processes, and improve recommendations by Q3 2025. Learn more.
• SAP Integrated Business Planning solutions
  Joule will allow planners and partners to understand supply planning results faster, better, and more easily through intelligent analysis of demand, inventory, and supply planning, generally available by the end of 2025.
• Joule in SAP Business Technology Platform (SAP BTP) cockpit
  Users can ask questions and discover more about SAP BTP resources and services, generally available now.
• SAP Customer Experience solutions
  Joule will be available in the SAP Service Cloud and SAP Enterprise Service Management solutions by Q3 2025.
• SAP Mobile Start app
  After announcing integration of Joule with SAP Mobile Start in Q4 2024, Joule will be generally available within SAP SuccessFactors Mobile and SAP Sales Cloud mobile apps by end of Q2 2025.
• SAP Business Data Cloud
  Joule will also be available within components of SAP Business Data Cloud. Available now, data professionals can use Joule while in the SAP Datasphere solution to ask questions about metadata Business Data Cloud metadata and receive an immediate response. Additionally, Joule will be generally available within the SAP Analytics Cloud in Q3 2025.
• Analytical insights
  This feature advances the ability of Joule to answer business questions, enabling employees across business functions to ask questions in natural language and instantly receive structured, visual answers—such as charts and metrics—directly within their SAP workflow. Generally available now.

SAP will deliver new capabilities for Joule based on customer feedback, including:

• Usage metrics dashboard
  Shows Joule usage by scenario and capability, helping customer administrators assess training needs and track adoption of custom capabilities developed within Joule Studio. Available Q3 2025.
• Support for streaming responses
  Displays longer responses as they are generated in real time, making conversations natural and dynamic, and minimizing delays for full replies. Available now.
• Conversation threads
  More easily manage multiple parallel conversations with extended inactive timeouts and revisit expired conversations, enabling topic separation, access to recent history, and continued engagement during long-running requests. Available now.
• Conversation insights
  Collect and aggregate user feedback on Joule responses to support improvements to the copilot’s quality. Available now.
• Context-aware conversational search
  Strict filters that provide more relevant answers based on criteria like country, role, or organizational unit. Generally available in Q3 2025.
• Expanded language support
  Joule capabilities are generally available now in 11 languages, broadening usability for non-English-speaking users.

SAP Expands Agentic AI Footprint Across SAP Business Suite

SAP launches an expanded network of Joule Agents designed to foster autonomous collaboration across systems and lines of business, delivering smarter insights and enhanced efficiency. Partnering with industry leaders, SAP offers an ecosystem of interoperable agents that can execute end-to-end processes.

This interoperability strategy—combined with deep industry expertise and SAP Business Suite—uniquely positions SAP to turn its agentic AI into tangible business outcomes. Additionally, SAP agents go beyond serving suggestions to users. Using advanced reasoning capabilities, agents can “think” through business problems, coordinate cross systems, decide what action should be taken, and act autonomously—with human oversight.

Enabled by SAP Business Data Cloud, Joule Agents can access enterprise data and act across both SAP and third-party systems. Agents can deeply understand data structures, semantics, and processes, and this additional context can drive further business impact for Joule Agents.

The new agents span customer experience, supply chain management, spend management, finance, and human capital management, and promise to help companies streamline operations, accelerate decision-making, and enhance cross-functional processes.

Transforming Customer Experience

SAP introduces two agents to enhance sales and order management, with general availability planned for Q2 2025:

• Quote Creation and Management Agent
  Transforms e-mail quote requests into ready-to-send quotes and orders, enabling customers to place and modify orders while helping eliminate manual data entry and errors.
• Catalog Optimization Agent
  Maintains and optimizes product data, improving merchandising accuracy and agility.

Elevating Supply Chain Agility

SAP is integrating agents across its supply chain applications. General availability is planned for Q4 2025:

• Maintenance Planner Agent
  Performs reasoning using real-time data and suggests adjustments to maintenance schedules. This helps streamline planning, enables more precise resource allocation, and reduces disruptions to critical assets.
• Shop Floor Supervisor Agent
  Retrieves and reasons through disruption details, assesses impact, recommends production rescheduling, and orchestrates stock, minimizing shop floor disruption effects.
• Field Service Dispatcher Agent
  Reasons through real-time resource-availability information to autonomously schedule and optimize service orders, saving time and helping ensure the right resources are allocated for each job.

Enhancing Spend Management

SAP introduces new spend management agents, with general availability planned for Q4 2025:

• Meeting Location Planner Agent
  Automates time-consuming tasks for group travel that will improve efficiency and user experience. Agents can plan and estimate travel costs, identify central locations, source accommodations, and find the most suitable flight times and fares.
• Expense Report Validation Agent
  Uses alerts and guided experiences to help employees fix issues based on past data, company policy, and patterns before submitting reports, therefore reducing rejections and resubmissions.
• Sourcing Agent
  Reasons through sourcing event requests, past event data, and supplier information to act autonomously and create a tailored sourcing event. This supports faster, better-informed purchasing decisions, and more agile responses to supply chain disruptions and other changing business conditions.

Transforming Finance in SAP

New agents will bring intelligent automation to core finance operations, planned for general availability in Q3 2025:

• Dispute Resolution Agent
  Reasons through disputed details and relevant business records to validate cases and propose solutions. It acts on the human-approved resolutions to quickly close disputes, improve cash flow, and enhance customer satisfaction.
• Accounts Receivable Agent
  Processes data related to overdue receivables and performs appropriate follow-up tasks with customers, saving time by analyzing open items, minimizing bad-debt write-offs, and reduces the number of days sales outstanding.

Elevating People Management

SAP introduces a new human resources agent with general availability planned for Q4 2025:

• Performance and Goals Agent
  Prepares people managers with data-driven insights ahead of one-on-one conversations with their employees, helping to promote consistent and productive conversations.

Ecosystem Rallies Around Joule Agents

Deloitte will integrate Zora AI with Joule to empower clients to build intelligent digital workforces using agentic AI. Zora AI, a suite of ready-to-deploy agents using SAP BTP, autonomously executes complex business functions with speed and accuracy. When combined with SAP’s extensive enterprise capabilities—and amplified by SAP Business Data Cloud’s accessibility to data—Zora AI can help redefine work processes, enabling clients to fully harness the transformative power of agentic AI. General availability is planned for H2 2025. Learn more.

As part of its ongoing partnership with Google Cloud, SAP will enable the next wave of enterprise AI by supporting and contributing to the new Agent2Agent interoperability protocol, which establishes a foundation for AI agents to securely collaborate across platforms. This open standard is designed to ensure agents from different vendors can interact, share context, and work together, enabling seamless automation across traditionally disconnected systems. The first implementation of the standard is expected to be released in Q3 2025.

SAP and Mistral AI are partnering to bring advanced agentic AI to core finance processes, starting with a new agent, planned for general availability in Q3 2025. A new accruals agent will automate journal entry preparation for accruals by analyzing historical data and financial patterns. The agent will reduce manual work, improve accuracy, and accelerate month-end close to free accountants to focus on higher-value tasks.

In addition, SAP plans to integrate NVIDIA Llama Nemotron reasoning models to enhance AI-driven automation and enable businesses to optimize operations. This integration will advance the reasoning and decision-making capabilities of Joule Agents, deepening their ability to address complex business tasks. General availability is expected Q3 2025.

New AI Foundation Provides an Operating System for SAP Business AI

SAP introduces AI Foundation, the AI operating system for all SAP Business AI solutions to make AI development and operations easier and more productive. AI Foundation gives developers a single entry point for using a full set of tools that help build, extend, and run custom AI solutions and agents at scale.

Composed of new and well-established SAP AI solutions and components, such as the generative AI hub and Joule Studio capabilities and SAP Knowledge Graph solution, AI Foundation will accelerate AI innovation, boost productivity, simplify AI operations through a unified system, and reduce overall total cost of ownership (TCO).

AI Foundation includes these existing SAP solutions, which feature new enhancements:

• Joule Studio
  Part of the SAP Build solution, Joule Studio helps developers create custom AI. A new skill builder capability, planned for general availability in Q3 2025, will help developers create, deploy, monitor, and manage custom skills for Joule. Joule Studio will also help developers create custom AI agents using low-code and no-code capabilities, with general availability planned for Q4 2025. Learn more.
• SAP Knowledge Graph
  This solution helps Joule provide more accurate answers and allows users to explore data directly within Joule, instead of using complex workflows from each line of business. Initial support for the SAP Cloud ERP and SAP Business Data Cloud solutions is expected to be generally available by Q3 2025. Other lines of business will be added in future.
• AI agent hub in SAP LeanIX solutions
  This capability uses SAP LeanIX technology to provide organizations with a centralized inventory and governance for its AI agents. Companies can map AI agents to their business capabilities, helping IT managers more easily identify other use cases and lines of business where AI agents could be deployed to optimize their organization. General availability is planned for Q4 2025.

 Accelerating Predictive Scenarios Using Tabular Data

AI Foundation will also include a new tabular AI service, based on SAP Foundation Model. Tabular AI will redefine how businesses use structured data for predictive insights. Currently, leveraging structured, tabular data is difficult; it’s often fragmented and siloed with separate AI implementations that lack interoperability or a unified workflow. This  service offering makes it easier for enterprises to convert tabular data into actionable insights smoothly and at scale and is planned for general availability in H2 2025.

By consolidating multiple AI services (like data-attribute or personalized recommendations) and embedded matching capabilities, tabular AI simplifies AI adoption for developers and democratizes access to predictive capabilities for business users.

New Feature Promises to Eliminate Cumbersome Prompt Engineering

A standout feature of the AI operating system is its new prompt optimizer, which can quickly create the most effective AI prompts. Developers use prompt engineering—typically manual, time-consuming and cost-intensive—to draft and refine prompts.

The prompt optimizer ushers in a new era that will drastically reduce this effort by automatically generating more effective prompts, customized for large language model (LLM) or specific use case requirements. For complex use cases, customers can reduce days of manual work to minutes. Prompt optimization is unique in its ability to rapidly utilize some of the best available AI LLMs. It automates the complex process of prompt optimization across multiple models, effectively eliminating the need for prompt engineering and letting customers immediately leverage new models without the usual delay caused by manual conversion and testing. It also enables customers to convert the prompts of their own custom AI solutions.

This service was designed collaboratively with Not Diamond, a frontier AI lab renowned for its model-agnostic approach. Leveraging SAP’s framework and Not Diamond’s state-of-the-art technology, the prompt optimizer will help ensure peak performance across a wide range of AI models. This lays the foundation for a multi-model future, where applications are decoupled from specific models and can utilize the most suitable model at any time. Moving forward, organizations can seamlessly utilize AI capabilities without being locked into single-model dependencies, fostering both flexibility and innovation in how businesses build AI solutions. Learn more.

Already in use internally at SAP, the prompt optimizer enhances ready-to-use scenarios in Joule and embedded AI use cases such as the SAP Joule for Consultants solution. A limited customer release program is now available with general availability expected later in 2025. Customers may register to test the prompt optimizer here.

SAP and AWS Introduce Program to Build Generative AI Solutions Using Amazon Bedrock and SAP BTP

SAP and AWS announce the launch of an AI co-innovation program to help partners create generative applications, providing customers with direct access to innovative solutions that address complex business, logistics, and supply chain challenges. The program includes a fund in the form of AWS and SAP technical resources, expertise, and credits to help customers and partners leverage Amazon Bedrock through SAP BTP to define, test, and deploy industry-specific generative AI solutions, such as forecasting and planning for severe weather impacts on operations, or increasing precision in financial outlooks. The program underscores the companies’ shared vision to help customers develop and deploy practical, secure generative AI applications that solve critical business operations challenges. Learn more.

Business Data Cloud

SAP Business Data Cloud establishes a harmonized data foundation, enabling customers to deploy AI enterprise-wide, driving efficiency, insight and business impact. Intelligent applications within SAP Business Data Cloud deliver transformational insights across the entire SAP Business Suite. ​SAP announces additions to SAP Business Data Cloud, including new intelligent applications, data products, and capabilities to deliver more benefits from AI.

New SAP Business Data Cloud Intelligent Applications and AI Innovation

SAP announces additions to its newly released SAP Business Data Cloud solution, including intelligent applications, new data products, and a number of AI-boosting capabilities.

Intelligent Applications

Intelligent applications are prebuilt, composable applications that integrate data products, AI capabilities, and business simulations designed to support business leaders. Covering all lines of business, these applications go beyond traditional analytics by automating and orchestrating work across both analytical and transactional workflows, enabling customers to make decisions and act within SAP Business Data Cloud. Additionally, intelligent applications learn from enterprise data and usage patterns to automate routine tasks, helping businesses work more efficiently.

At the SAP Sapphire conference, SAP unveils the People Intelligence package in SAP Business Data Cloud, an intelligent application that helps HR and business leaders make proactive, informed decisions to take more strategic actions, drive higher employee engagement, and help ensure compliance. Available in H2 2025, People Intelligence connects and transforms people and skills data from the SAP SuccessFactors HCM suite into readily available workforce insights and AI-driven recommendations. The initial capabilities are based on workforce composition, skills, and compensation data products.

Additionally, SAP Sustainability Control Tower, SAP 360 Customer, and SAP Spend Control Tower will be available within SAP Business Data Cloud. SAP will introduce these and other capabilities as part of its intelligent applications: Core ERP Intelligence, Customer Intelligence, Finance Intelligence, and Spend Intelligence.  These solutions will harness the power of SAP Business Data Cloud, adding value to customers’ existing investments. A limited customer release of these solutions will be available later this year.

Data Products

SAP also announces plans to deliver hundreds of data products by the end of 2025, covering the entire SAP Business Suite. A key component of SAP Business Data Cloud Intelligent Applications, data products are composed of curated and governed data, metadata, and business semantics from SAP applications and third-party sources that help companies address a variety of business use cases.

SAP is announcing a range of sustainability data products on SAP Business Data Cloud, which will be available in Q4 2025. New environment, health, and safety management product compliance data products from SAP will provide structured, validated, and governed information on air, water, and wastewater emissions. Other sustainability data products, including products from the SAP Sustainability Footprint Management solution, will also be available by the end of 2025.

New SAP Business Data Cloud Features Supercharge Business AI

SAP is also announcing new knowledge graph features for SAP Business Data Cloud to help companies drive more powerful business AI by revealing the attributes and relationships among data.

In 2024, SAP made knowledge graph capabilities accessible within SAP Datasphere, a key component of SAP Business Data Cloud. Today SAP goes a step further, announcing that the knowledge graph can read and map metadata from SAP Datasphere and linked sources.

Available in Q3 2025, the expanded knowledge graph capabilities within SAP Business Data Cloud will provide important context for more relevant, accurate business AI initiatives. Now that Joule for SAP Business Data Cloud is generally available, data professionals can ask questions about metadata within SAP Business Data Cloud and receive an immediate response, saving them from time-consuming research.

Customers can register for a private preview of new intelligent applications here.

Read this blog to learn more about SAP Business Data Cloud news

SAP Grows Its Business Data Ecosystem with New and Expanded Partnerships

SAP significantly expands its open data ecosystem by announcing a series of partnership engagements.

SAP Business Data Cloud Everywhere

SAP announces that SAP Business Data Cloud will be available on hyperscaler platforms including Amazon Web Services, Google Cloud, and Microsoft Azure by Q4 2025.

Expanded Ecosystem for Intelligent Applications

• Accenture will launch six intelligent applications for finance, supply chain, and HR built with SAP Business Data Cloud, SAP Business Technology Platform, and SAP Business AI. With general availability planned for Q4 2025, these applications will provide recommendations to improve business outcomes, automate daily processes, and address unique industry challenges to accelerate informed decision-making. Learn more.

• Adobe will partner to have an intelligent application on SAP Business Data Cloud that combines SAP supply chain and financial data with Adobe digital experience data in Adobe Experience Platform to generate deep insights for joint customers. Real-time marketing demand signals will enable more precise financial and supply chain planning within the SAP Cloud ERP solutions, while access to deep supply chain data will assist with more precise marketing.

• Capgemini is developing an Intelligent Application within SAP Business Data Cloud (SAP BDC) that will support business decision making. The application will be built using SAP BDC and SAP ERP Cloud data products to create a decision tree that will help assess customers’ data management and analytics needs in the short-, mid-, and long-term. General availability is planned for Q4 2025.

• Deloitte will introduce two Intelligent Applications built within SAP BDC called ZoraAI for Finance Assistant and ZoraAI for Supply Chain Planning Assistant, building on the Zora AI portfolio of functional agents, that will be able to perceive, reason, and act, helping organizations to streamline processes, reduce inefficiencies, and focus employees on more strategic activities.

• EY is developing an Intelligent Application within SAP BDC to better manage financial risk and deliver actuarial insights. Using ledger and subledger data from SAP Cloud ERP, the new application will help insurance companies simplify risk management, while more easily meeting regulatory and accounting requirements. General availability is planned for Q4 2025.

• IBM has developed an Intelligent Application designed to help enhance payroll accuracy by automatically detecting daily changes in worker attendance. The application will be developed and provisioned within SAP BDC, leveraging SAP Cloud ERP data products to incorporate workers’ attendance data, helping to enable timely incentive plan updates and precisely calculate pay components. General availability is planned for Q3 2025.

• KPMG is developing an ESG Intelligent Application within SAP BDC, called Double Materiality Assessment, to support clients’ sustainability reporting journey. The application, based on regulatory requirements, can support companies develop a compliant and auditable double materiality assessment and provide a solid basis to define and establish appropriate governance structure and allocate sufficient resources. General availability is planned for Q4 2025.

• Moody’s will work with SAP to help customers and partners build intelligent applications using Moody’s risk datasets, integrated with SAP's accounts receivable data, to boost cash flow and default predictions. Combining SAP and Moody’s data will help customers pinpoint high-risk clients, optimize collections, reduce bad debt, and more. Results include enhanced forecasts and more targeted collection strategies. This solution will be available in Q4 2025.

• Palantir and SAP are partnering to facilitate joint customers’ cloud migration journey and modernization programs. Seamless connectivity between Palantir and SAP Business Data Cloud will enable customers to build a harmonized data foundation across their enterprise landscape. SAP Business Data Cloud and Palantir Foundry and AIP will transform data silos into a trusted data foundation that enables human and AI teaming in the real world. Together the companies will responsibly deliver essential outcomes and support customers, including the U.S. government, to quickly adapt to changes and disruptions. Learn more.

• PwC is developing Intelligent Applications in SAP BDC that will leverage data products from SAP and third-party sources to help companies better manage financial and supply chain processes. CFOs can use this bird's-eye view of a company's financial health to drive a more nimble business strategy, with a solid foundation for risk analysis and profitability management. The applications will also help proactively manage sustainability risks and compliance. General availability is planned for Q4 2025.

• Thomson Reuters will help customers navigate the fast-changing landscape of global trade and tariffs, with an application that allows users to model total landed costs across alternative scenarios to optimize trade routes, cut costs, and maximize profitability. It will also offer detailed insights into historical prices, taxes, duties, tariffs, shipping, and warehousing—delivering a comprehensive view of financial supply chains. General availability is planned for the end of 2025.

Harnessing the Power of Data with SAP Business Data Cloud and Google BigQuery

SAP and Google Cloud have a long history of empowering global enterprises to transform critical business data into powerful insights that optimize operations across finance, supply chains, and more. Today, the companies are building on that partnership and extending their collaboration in the context of integrating SAP Business Data Cloud and Google BigQuery. With the existing integration, customers can facilitate business analysis across their entire data estates, providing enterprises the ability to unify SAP and non-SAP data to create powerful insights and innovate faster with generative AI. Learn more.

SAP Business Suite Packages and Applications

SAP Cloud ERP solutions provide organizations with the tools required to manage operations efficiently, adapt to changing market conditions, and drive digital transformation initiatives. New SAP Business Suite packages align with specific buying centers and offer a modular approach to suite adoption, simplifying customers’ engagement with the SAP portfolio. The packages offer an integrated system of applications, data, and AI that connect and optimize every part of an enterprise. SAP also introduces enhancements across its line-of-business applications.

SAP Introduces SAP Business Suite Packages

SAP introduces new SAP Business Suite packages aimed at simplifying customers’ engagement with the SAP portfolio, providing an easier entry point for users. Following the introduction of SAP Business Suite in February 2025, this new approach to suite adoption aligns capabilities and product offerings with customers’ lines of business: finance, supply chain operations, human resources, procurement, and sales. The packages offer integration and intelligence throughout the enterprise, and customers can expand them with additional functionality that addresses specific business needs.

The following SAP Business Suite packages are now available:

• SAP Finance packages
  These cover wide-ranging finance, sales, and procurement processes like lead-to-cash, procure-to-pay, and record-to-report with proven applications. Enabled by AI and real-time insights, they provide greater efficiency in and insights into core operations and management capabilities. Working capital optimization and management capabilities from SAP Taulia solutions are also included.
• SAP Supply Chain Management packages
  Comprehensive, AI-driven supply chain applications integrate operational processes and supply chain functions with the rest of the business, helping customers to deliver greater flexibility, transparency, and responsiveness.
• SAP Human Capital Management Core
  Packages include core HR, talent acquisition, pay for performance, and learning and career development. These cloud-based, AI-driven solutions enable increased agility, more informed workforce decisions, and better employee engagement and productivity tools to extend and automate HR processes.
• SAP Strategic Procurement packages
  Integrated SAP Ariba offerings help manage the source-to-contract process through intuitive sourcing and contract, supplier lifecycle, and performance management.
• SAP Customer Experience
  Cloud-based, AI-assisted solutions are delivered through packages that integrate sales, marketing, commerce, and service into a unified platform. These tools streamline operations, personalize engagement, and optimize service delivery, helping organizations reduce complexity, make faster decisions, and create seamless experiences across B2B and B2C channels.

SAP Business Suite is a comprehensive set of integrated solutions combining cloud ERP, business applications, SAP Business Data Cloud, and SAP Business AI, enabled by SAP Business Technology Platform. All packages also include SAP Build to help customers extend their applications while maintaining a clean core. Learn more about these offerings.

SAP Strengthens Supply Chain Management Capabilities Across Design-to-Operate Processes

SAP is set to release several significant advancements in its SAP Supply Chain Management and SAP Cloud ERP solutions. These new capabilities will help create a more unified and intelligent ecosystem for supply chain management, supporting customers as they address the complex challenges in today’s dynamic business environment.

The updates, which will be released throughout 2025, will further connect supply chain processes and bridge various SAP applications. Together, the new capabilities offer improved data flow, AI-driven insights, and support for end-to-end process optimization across supply chain and core business functions.

Key innovations include:

• Streamlined handover of material price estimations
  Companies can hand over product recipes from the SAP Integrated Product Development solution to manufacturing, which streamlines the transition from product development to production.
• Smart-guided execution
  The SAP Digital Manufacturing solution now supports compliant manufacturing through smart-guided execution and a new electronic batch record, promoting traceability and compliance.
• Service order integration
  Service orders are now incorporated into SAP Digital Manufacturing, allowing for a more comprehensive approach to product lifecycle management.
• Logistics and sustainability integration
  Logistics in SAP Cloud ERP Private offerings can work in tandem with product compliance and sustainability footprint management.
• Field service management enhancement
  Improved collaboration between SAP Field Service Management and SAP Enterprise Asset Management solutions enhance plant maintenance capabilities.
• Advanced asset health monitoring
  The SAP Asset Performance Management application introduces new scenarios that improve the use of time series data and Internet of Things device integration. Time series data, collected at regular intervals, helps track changes and identify trends over time.
• Enterprise-grade, reliability-centered maintenance
  SAP Asset Performance Management now provides an integrated experience for managing asset fleets at scale.

These advancements equip supply chain professionals (including logistics managers, chief supply chain officers, planners, and procurement specialists) with the tools to make more informed decisions, optimize processes, and navigate the complexities of modern supply chain management.

Read this blog to learn more about SAP supply chain news

New Business Network Capabilities Bolster Supply Chain Orchestration

SAP announces significant enhancements to SAP Business Network, designed to revolutionize orchestration across supply chain processes. Available by the end of 2025, these latest features will transform supply chain operations, provide increased visibility, drive sustainability initiatives, and achieve new levels of efficiency and compliance in their global trade operations.

Streamlining Compliance and Quality Control

The latest capabilities in the SAP Business Network Supply Chain Collaboration solution simplify tracking of critical certifications, including sustainability credentials, carbon footprint documentation, and industry-specific certifications. Benefits include improved compliance, reduced delays, enhanced process adoption, and improved traceability, supporting regulatory adherence and sustainability goals across the supply chain. New capabilities include:

• Mass upload of certificate documents
  Suppliers can now bulk upload quality and compliance certificates directly within the advance shipping notification upload template at the line-item level, significantly reducing manual effort and improving data accuracy.
• Buyer-controlled document mandates
  Buyers can specify required certifications for each purchase order, automatically enforcing compliance and quality standards while streamlining the process.

Advancing Supply Chain Logistics Processes

To enhance supply chain efficiency and sustainability, new logistics collaboration features include:

• Enhanced greenhouse gas emissions tracking
  The integration of actual transportation emissions data from carriers and logistics service providers into the SAP Transportation Management application enables carbon footprint analysis based on planned and actual transport routing. Capturing scope 3 emissions data from carriers and logistics service providers is a crucial step toward more precise transportation carbon footprints.
• Extended ocean freight support
  New ocean-tendering and dispute-handling functionalities are being included in SAP Transportation Management.

Enhancing Asset Management with SAP Business Network Asset Collaboration

The following new features in the SAP Business Network Asset Collaboration solution help streamline asset data management and synchronize processes:

• Cloud-based ERP integration
  Users can initiate and manage ERP integration directly from the cloud, offering greater control over data synchronization.
• Enhanced material and model integration
  Bidirectional integration of materials and models are enabled between SAP Business Network Asset Collaboration and ERP systems.
• Inbound integration for shared functional locations
  Synchronization of shared functional locations improves collaboration between operators and service providers.
• Additional application server (AAS) file upload for equipment creation
  Automation of equipment creation and associated document management through AAS file uploads reduces manual data entry.
• Quality inspection checklists
  Integration of checklists in SAP Business Network Asset Collaboration allows operators to share inspection checklists and characteristics with service providers, who can then record the results for the operator.

SAP Extends Cloud ERP with Receivables Finance Capabilities by SAP Taulia Solutions

SAP has expanded its embedded finance capabilities by integrating the SAP Taulia Receivables solution directly into SAP's finance solutions. This new offering gives finance teams a fast, scalable way to unlock up-front capital from outstanding receivables, helping businesses improve liquidity, manage working capital dynamically, and drive growth. In the face of rising tariffs, inflation, and supply chain volatility, this will help businesses prioritize proactive liquidity management to navigate margin pressures and meet customer demands for extended payment terms.

SAP Taulia Receivables is embedded in finance solutions and can be activated immediately—no extensive implementation or custom coding required. Once live, eligible receivables flow from the finance solution into SAP Taulia Receivables in real time, where users can choose invoices to accelerate based on up-front pricing from a network of over 40 financial institutions. Auto-journal posting helps ensure transactions are accurately reflected in the general ledger, reducing manual effort and accelerating financial close. The integrated solutions are generally available in the United States market, with other markets expected by the end of 2025.

Key Benefits:

• Control and flexibility
  Receivables are accelerated through true sale, providing immediate access to capital without impacting customer relationships.
• Built-in funding access
  The diverse financing network in SAP Taulia solutions provides the best possible pricing—instantly visible, with competitive offers in one place.
• Simpler, fast activation
  Activation can happen immediately without long lead times or heavy integration costs.
• Minimal maintenance
  This native SAP capability delivers updates and enhancements through standard SAP updates without additional overhead.
• Intelligent recommendations
  Joule helps finance teams make smarter liquidity decisions by proactively identifying which receivables to accelerate based on customer behavior and financial exposure.

Read this blog to learn more about SAP spend and finance news

New Virtual Card Capability Enables Easier, More Secure Vendor Payments in SAP Ariba Buying

SAP has announced a new embedded virtual cards capability for its SAP Ariba Buying and SAP Ariba Buying and Invoicing solutions, allowing procurement professionals to use virtual cards from their company’s preferred issuing bank.

Virtual cards fill a critical gap for today’s businesses, since traditional payment methods can be slow and are subject to internal and external fraud as well as processing challenges. Virtual cards help procurement teams enhance operational efficiency, increase control and security, and improve supplier relationships by minimizing payment challenges.

Virtual cards can:

• Make vendor payments easier than ever
  Allows buyers to simply request and issue the cards as payment to suppliers through an approved purchase requisition, all without leaving their SAP Ariba Buying workflow.
• Simplify adding one-time or ad hoc vendors
  Reduces the lengthy supplier setup and configuration processes when adding ad hoc or one-time vendors to the master record.
• Require minimal change management
  Gives buyers the ability to adjust card parameters based on organizational objectives without disrupting existing business functions.
• Create unique account numbers and security codes
  Can be generated on a per-transaction basis, providing a layer of security and compliance that other payment methods lack.
• Have programmable value and expiry rules
  Prevents overcharges and provides payment flexibility that helps companies enhance efficiency, maintain control of payments made outside procure-to-pay ERP processes, and better manage spend security.
• Be used for any purchase category
  Especially well-suited for high-volume and low-value transactions, one-time suppliers, and urgent spend.

The new capability leverages the virtual card payment processing and supplier adoption expertise for back-end service offered by SAP Taulia solutions while maintaining a unified experience for users of SAP Ariba Buying and SAP Ariba Buying and Invoicing. It is available now at no additional cost for customers of these solutions.

SAP Launches New Capability to Track B2B Orders and Deliveries in Real Time

SAP is launching SAP B2B Self-Service Portal, which allows SAP Business Suite customers to view information related to B2B orders, subscriptions, and deliveries directly from their ERP system. Providing this information through an automated, self-service portal helps ease the burden on sales and customer service teams.

Key features and benefits of the self-service portal include:

• Ability to access and view order information at any time
  Real-time shipment tracking provides transparency and reduces delivery-related inquiries, while viewing payment status helps customers manage their finances effectively.
• Reduced routine calls
  Sales and support teams can focus on more important tasks.
• Integration with SAP Cloud ERP
  This facilitates faster deployment, lower costs, and a smooth transition to full B2B e-commerce.

The portal benefits CIOs, sales leaders, and customer service managers. CIOs can reduce total cost of ownership resulting from the integration between their sales and core ERP applications; sales leaders gain improved customer engagement and streamlined operations; and customer service managers will appreciate the reduction in routine inquiries. Additionally, partners can add and build additional features for the portal like claims management, returns, service tickets, and sales quotes, driving new revenue streams and additional customers benefits.  SAP B2B Self-Service Portal is available now.

SAP Revenue Growth Management Innovation Supports CPG Promotions Managers

SAP is announcing new features for the SAP Revenue Growth Management solution, designed to improve promotion and budget management in the consumer packaged goods (CPG) sector. These enhancements use AI and SAP Cloud ERP integration to help businesses better manage finances and will be available in Q2 2025.

SAP Revenue Growth Management enhancements include the following:

• Embedded AI
  Helps provide key account managers (KAMs) insight into planning, actuals, and settlement data, allowing KAMs to make more accurate financial predictions and adapt promotion plans.
• Access to more detailed revenue, margin, ROI, volume, and profit and loss data
  Helps KAMs and sales managers understand account performance and make informed decisions about trade promotions.
• Integration with SAP Cloud ERP
  Can improve customers’ visibility into promotion investments and prevent overspending.
• Direct connection to sales, demand, and supply processes with SAP Integrated Business Planning
  Allows promotion data to be transferred for more accurate demand and supply forecasts. Integration with SAP Analytics Cloud provides budget plans, further streamlining business processes.
• Fund management capabilities
  Will help companies avoid overspending on trade promotions. Budgets can be set at both customer and product levels, aligning with financial planning.

SAP Integrates Enterprise Service Management with SAP Business Suite Solutions

SAP Enterprise Service Management offers a streamlined issue-resolution experience by connecting employees to the right resources across departments like sales, marketing, security and compliance, finance, HR, procurement, and more. SAP Enterprise Service Management, with its newly AI-fueled support services, is now available across SAP Business Suite offerings:

• SAP Human Capital Management Core
  SAP Enterprise Service Management helps improve HR professionals’ efficiency by helping them find answers instantly through self-service options and using AI to route more complex issues to appropriate specialists. By reducing the number of repetitive administrative tasks, HR teams can focus on more complex and strategic topics.
• Finance
  SAP Enterprise Service Management delivers AI automation that streamlines the resolution of accounts receivable and accounts payable inquiries, disputes, and discrepancies among stakeholders. By enhancing transparency and productivity, it accelerates resolution, reduces errors, shortens accounts receivable turnover, and improves cash flow.
• Customer experience
  SAP Enterprise Service Management centralizes AI-driven processes for sales inquiries and support, from marketing to the deal desk, boosting close rates and shortening deal cycles.

SAP Partners Support Customers Cloud Migration and Extend SAP Business Suite Benefits

New and expanded SAP partnerships will advance the benefits of SAP Business Suite to specific industries, market sectors, and lines of business. These will provide customers with additional innovations to help modernize processes, improve compliance, and achieve better business outcomes with less complexity.

Accenture and SAP Join Forces to Create a Pathway to the Cloud for Organizations Pursuing High Growth

Accenture and SAP have launched ADVANCE, creating a pathway to the cloud for organizations pursuing high growth with annual revenue of up to US$5 billion. ADVANCE brings together the power of SAP Business Suite and Accenture’s industry expertise to create more connected, intelligent, and responsive enterprises solutions that leverage AI to help companies modernize faster, provide contextual data insights, and achieve predictable outcomes. ADVANCE will be generally available in the United States in H2 2025 with additional rollouts to follow. Learn more.

SAP NS2 and Google Cloud to Deliver SAP Cloud ERP Private with ITAR compliance

In partnership with Google Cloud, SAP National Security Services (SAP NS2) plans to launch International Traffic in Arms Regulations (ITAR) compliance for SAP Cloud ERP Private on Google Cloud using Assured Workloads. This expands on the existing ITAR-compliant portfolio of SAP solutions available via SAP NS2 on Google Cloud. Learn more.

Icertis and SAP Deepen Partnership to Accelerate Time to Value with AI-Enabled Contract Intelligence

Icertis, a leader in AI-powered contract intelligence, has announced plans to make Icertis Contract Intelligence for the SAP Ariba Contracts solution available as a solution extension. This milestone builds on the long-standing partnership between SAP and Icertis, helping to enable faster product deployment and time to value for customers with one-stop licensing, deeper preconfigured product integrations, and an improved user experience.  General availability is expected Q3 2025. Learn more.

SAP and J.P. Morgan Launch Integrated Banking Services in the Cloud

SAP and J.P. Morgan have announced a new collaboration to embed banking services into SAP Cloud ERP, which will provide joint customers with access to cloud-ready and AI-enabled payment and treasury capabilities.

By leveraging the SAP Multi-Bank Connectivity solution and SAP Business Technology Platform, this collaboration aims to modernize the treasury experience, streamline financial operations, reduce fraud, and accelerate the adoption of cloud services. Additionally, corporate finance teams will be able to utilize Joule Agents to help reduce manual work and errors so finance departments can more efficiently manage their resources.

Various capabilities are currently available, with additional capabilities to be rolled out in 2025 and 2026. Learn more.

Business Technology Platform

SAP Business Technology Platform helps customers innovate while transitioning to the cloud. The SAP Build solution is now infused with AI to supercharge developer productivity and offers new capabilities that make it easier for developers to create AI agents. SAP Integration Suite offers new, AI-assisted features to predict and analyze API usage trends, streamlining operations and spotting issues before they lead to financial loss.

New AI Capabilities and Enhancements Boost SAP Build

SAP announces significant enhancements to SAP Build, its application development and automation solution that provides developers with a comprehensive suite of low-code, pro-code, and generative AI tools.

Joule Studio in SAP Build Makes It Easier to Create AI Agents

Joule Studio, part of SAP Build, provides a dedicated environment for customers to create, deploy, monitor, and manage custom skills for Joule (available at the end of Q2 2025) and AI agents (available in Q4 2025) with low-code, no-code capabilities. Complementing built-in features in Joules, Joule Studio integrates with both SAP and third-party applications, giving customers the ultimate flexibility to craft business-ready agents.

• Skill builder capability
  Design custom skills that execute predefined tasks within conversations, triggered contextually by user intent. These skills produce specific results, configurable to the customer landscape. Skills can leverage other SAP Build components such as prebuilt automations and custom applications, access to third-party integrations, and AI models.
• AI agent builder capability
  Create custom AI agents that can execute processes and workflows with varying adaptability and self-healing capabilities. Rather than following a set of prescribed instructions, agents leverage the ‘thinking’ aspects of LLMs to figure out how to solve a problem, as well as accessible tools and APIs to augment their solution. Grounded in customers’ business data and SAP Knowledge Graph, these agents can deliver precise outputs and business-centric outcomes, accommodating human inputs throughout the workflow.

New AI Capabilities for Developers

Available in Q3 2025, SAP announces new Joule capabilities for developers in SAP Build. These AI-assisted capabilities help empower developers at any skill level to build applications more quickly and easily:

• New AI capabilities for SAP Build Work Zone
  Employees can work smarter with quick access provided by Joule to relevant apps, tasks, and processes from one central place. Users can further use Joule to query documents using document grounding capabilities, create new documents, and summarize them for relevant information needs. By providing AI responses based on SAP-relevant data from SAP Build Work Zone, employees can save time and stay productive.
• New ABAP AI capabilities
  Whether it's migrating custom SAP ECC code to SAP Cloud ERP to maintain a clean core or adapting existing legacy code to ABAP Cloud model standards, these AI-driven enhancements can help developers be more productive and deliver precise outcomes faster.

Expanded SAP Build Capabilities Help Customers Extend SAP Business Suite

• Lobby for SAP Build capability
  An enhanced lobby for SAP Build serves as the central entry point for developers and business users to readily access, create, and streamline extension projects. The lobby will help simplify development, lifecycle management, and governance across all SAP projects, including ABAP, Java, JavaScript, and low-code-based development. Generally available now.
• Extensibility wizard in SAP Business Suite
  This guided experience helps users jump-start creating extensions for SAP Cloud ERP. Developers can create and deploy applications more simply using the SAP Fiori UX and use application context to quickly develop and deploy UIs. This extensibility wizard will be made available in SAP SuccessFactors solutions in H2 2025, providing a guided experience to create extensions, with features similar to the extensibility wizard in SAP Business Suite. Generally available now.
• Integration with SAP Business Data Cloud
  This integration will enable developers to natively discover SAP Business Data Cloud data products directly within the service center for SAP Build. Real-time visibility into available business data is enabled through up-to-date virtual tables in SAP HANA Cloud. Developers will also be able to leverage SAP Cloud Application Programming Model in SAP Build to create custom applications that integrate with data products and supplement SAP Business Data Cloud Intelligent Applications. This streamlined integration helps accelerate application development and empowers end users with richer data and deeper insights. General availability expected in H2 2025.
• Event-driven applications and extensions
  Developers can build more responsive and scalable solutions with the combined power of SAP Build, the advanced event mesh in SAP Integration Suite, and SAP Cloud Application Programming Model. A wide range of event sources will be supported, allowing streamlined and dynamic interactions across systems. General availability expected in H2 2025.

Simplified Pricing and Packaging

Available now, customers can take advantage of the simplified pricing and packaging in SAP Build to help extend SAP Business Suite. This new pricing and packaging across SAP Business Suite allows developers to choose the right tool for every job—low-code, code-first, or AI—without managing multiple licenses.

SAP Integration Suite Accelerates Productivity with New AI Capabilities and Enhancements

SAP Integration Suite is an integration platform-as-a-service (iPaaS) that helps organizations connect their applications, data, and AI so developers can build automated, end-to-end business processes that unlock business value. SAP is introducing significant enhancements to SAP Integration Suite, including embedded AI capabilities and new feature updates:

• New user experience for SAP Integration Suite
  Developers can utilize AI capabilities within a new UX for SAP Integration Suite supporting more effective development, configuration, migration, testing, and workload monitoring. New capabilities will enhance overall productivity and operational excellence. Generally available now.
• AI adapter
  Customers can leverage a new AI adapter to design more impactful integration workflows with their own LLMs or the LLMs provided by SAP AI Core infrastructure. The ability to connect multiple LLMs across environments gives customers the flexibility to make their integrations of business applications and data even more intelligent. General availability expected Q2 2025.
• AI-assisted API trends and predictions
  Customers can leverage AI-assisted API trends and predictions to analyze historical API call volumes, which forecast trends and provide insights into traffic patterns. By predicting potential anomalies that might result in financial loss, customers can proactively adjust their strategies, improving their resilience and competitive edge. General availability expected Q2 2025.
• New integration adapters
  A new set of integration adapters include IBM MQ, Google Cloud Storage, Google Pub/Sub, Salesforce Pub/Sub, NetSuite, Anaplan, Snowflake, Amazon DynamoDB, AWS Eventbridge, Coupa, HubSpot, Jira, Microsoft Azure Cosmos DB, MS 365 Teams, MS 365, and more. Generally available now.
• SAP Business Accelerator Hub
  The hub provides new prebuilt business accelerators and the ability to quickly search and access AI-specific APIs, events, and integrations. The hub enables customers to monitor API and event usage through AI agents that proactively identify anomalies such as security, performance, and unauthorized access. Generally available now.

SAP HANA Cloud Enhancements Support Customers’ Modernization Efforts

SAP HANA Cloud is a multi-model database with industry-leading performance and capabilities, such as the vector and knowledge graph engines that enable developers to build intelligent applications. SAP announces multiple new capabilities, available Q4 2025, to accelerate customers’ modernization path to SAP HANA Cloud.

• Customers can leverage self-service technology to selectively migrate SAP HANA database objects to SAP HANA Cloud. This helps accelerate and simplify clean core deployments in the cloud while greatly reducing time to value.
• SAP HANA Cloud functionality provides users with enhanced monitoring of consumption, cost visibility, and financial governance. This fine-level granularity of insights empowers companies to predict and optimize their IT spending.

SAP Customer Identity and Access Management Now Available in SAP BTP

SAP BTP now includes  SAP Customer Identity and Access Management solutions. This multitenant, cloud-native software is critical to a successful data strategy, enabling organizations to effectively capture and manage customer and partner data, while enhancing security and privacy and delivering personalized experiences. With SAP Customer Identity and Access Management, customers can uphold stringent security standards while accelerating growth. SAP Customer Identity and Access Management is now available through the SAP BTP Enterprise Agreement.

Services from SAP BTP Expand to Hyperscaler Marketplaces

Services from SAP BTP are planned to be available on hyperscaler marketplaces in H2 2025, including Amazon Web Services, Google Cloud, and Microsoft Azure.

Read this blog to learn more about SAP Business Technology Platform news

Business Transformation Management

SAP innovates across its Business Transformation Management solutions. Deeper integration of WalkMe solutions with SAP Business Suite improves efficiency, user experience, and ROI from SAP investments. Now SAP Signavio can more deeply understand and assess business process challenges and identify inefficiencies. New AI-assisted architecture guidance from SAP LeanIX automatically checks enterprise architecture for potential improvements and links them to concrete steps customers can enact.

SAP Announces New AI Capabilities Across the Business Transformation Management Portfolio

SAP introduces new AI features across the Business Transformation Management portfolio, including SAP Signavio, SAP LeanIX, and WalkMe solutions. These three solution areas work together to help IT and business leaders more easily manage their entire transformation journey, from quickly identifying and quantifying the potential value of transformation to securing user adoption.

New AI Assistance for SAP Signavio

General availability for the following latest capabilities is planned for Q4 2025:

• AI-assisted transformation advisor
  Analyzes financial and other business-related documents while spotting opportunities for innovation and process optimization that transformation leads can act upon.
• AI-assisted process conformance check
  Extends the reach of process conformance checks to include the use of unstructured sources, eliminating the need to create process models up front. Process conformance checks enable process analysts to spot deviations between their real-life business process and business rules more quickly and extensively.
• Process context analyzer
  Leverages user-experience data and feedback to analyze business process efficiency. This helps enable process analysts to combine operational process events with user experience data to gain actionable insights, driving both process improvement and increased end-user satisfaction.
• AI-assisted process analyzer
  Enables process mining for business users, reducing the need for deep analytical skills. Now, users can ask questions in natural language and receive immediate insights that can inform business decisions.

SAP LeanIX Supports Agentic AI and Delivers AI-Driven Architecture Optimization

• Centralized AI agent inventory and governance
  Establishes SAP LeanIX as the single source of truth for an organization’s AI agents. Learn more about the AI agent hub in SAP LeanIX solutions.
• AI-assisted architecture guidance
  Enables organizations to continuously scan their enterprise architecture and identify areas for improvement; and can provide insights into how to capitalize on these improvements. This helps organizations reduce risk, optimize costs, and accelerate transformation initiatives. General availability is planned for Q3 2025.

WalkMe Solutions Enhance AI Assistance for Cross-App Intelligence

• Cross-app intelligence
  Always-on AI assistance in WalkMe solutions will be enhanced through better recommendations based on the patterns of users’ interactions as they move across applications and workflows. The new feature combines cross-application visibility, screen-level understanding, and memory of past context to proactively suggest the next best actions to users. General availability is planned for Q4 2025.

SAP Signavio Showcases New Features to Drive Process Excellence

SAP announces a slate of new SAP Signavio product capabilities that will enable customers to more deeply understand and assess their business processes, including automated root cause analysis, application lifecycle management (ALM), new support for corporate sustainability initiatives, and more.

• Automated root cause analysis (RCA)
  Provides process analysts with a more effective way to identify the factors impacting specific process metrics. Using RCA, analysts can better understand why process performance indicators are off target, test plausible hypotheses in the data, and rank the findings by improvement potential. This can drastically increase customers’ precision in identifying the source of inefficiencies and help eliminate the need for manual investigation. General availability is planned for Q2 2025.
• Value analysis for the SAP Signavio Process Transformation Manager solution
  Helps systematically quantify the potential value associated with improving specific business processes, making it easier to develop business cases for transformation initiatives. Already a feature in the SAP Signavio Process Intelligence solution, this capability is now also available in the SAP Signavio Process Transformation Manager and SAP Signavio Process Insights solutions, making it accessible to a wider range of business users. General availability is planned for Q2 2025.
• Enhanced integration between SAP Signavio with SAP Cloud ALM
  Offers near real-time mapping of ALM data into business processes within SAP Signavio. Planned innovations focus on extending lifecycle control, introducing business-driven, fit-to-standard workshops, and harmonizing process hierarchies for cohesive process modeling. General availability is planned for Q4 2025.
• Enhanced integration between SAP Signavio and SAP Solution Manager
  Enables faster, easier, and more accurate data synchronization between the two solutions. This planned innovation also offers broader synchronization, covering collapsed subprocesses, accurate process identification, and enhanced mapping flexibility. General availability is planned for Q4 2025.

Sustainability Impact Analysis

To help businesses streamline sustainability processes, strengthen regulatory compliance, and drive sustainability at scale, SAP is embedding sustainability impact metrics—such as the ability to track and analyze carbon emissions across business processes—into the SAP Signavio Process Transformation Suite.

General availability for the following capabilities is planned for Q4 2025:

• Access to SAP Signavio Value Accelerators package
  Will help deliver prebuilt process models and industry best practices, helping businesses efficiently manage regulatory-specific processes and scale sustainability initiatives.
• SAP Signavio Process Intelligence
  Helps analyze business processes and identify opportunities to improve sustainability management, exploring synergies with SAP Sustainability solutions.

SAP LeanIX Introduces New Features and Deeper Integrations to Drive Cloud Transformation

SAP LeanIX introduces expanded product capabilities and further integration across SAP solutions. These product updates help organizations build an IT architecture that supports their business transformation goals and gives IT leaders enhanced visibility into their application landscape.

New Features Help Streamline Technology Investments

General availability for the following capabilities is planned for Q3 2025:

• The SAP LeanIX meta models serve as the blueprint for understanding the relationships among an organization’s strategy and technology components. They will be expanded with additional fields to help organizations evaluate the total cost of ownership (TCO) for their technology assets.
• Enhanced dashboards and reporting will make it easier for executives to visualize the TCO of applications within their IT landscape.
• Ability to adapt calculations enables adding and editing calculations associated with cost fields to help businesses make more precise portfolio management decisions.

Deeper Integration Across the SAP Portfolio

SAP LeanIX will enable increased transparency and collaboration across the SAP ecosystem. The new integrations will help accelerate and de-risk transformations and prepare organizations for continuous innovation. With greater visibility of the current state across their SaaS applications and process landscape, customers can better optimize their enterprise architecture to map their journey to SAP Business Suite, with the following new and enhanced integrations:

• SAP Signavio integration for process hierarchy and variants, generally available Q2 2025
• WalkMe solution integration for SaaS discovery and usage insights, generally available Q3 2025
• SAP Cloud ALM integration for interface discovery, generally available Q3 2025
• SAP BTP integration that enables the automatic discovery of extensions and services and provides increased transparency, generally available Q3 2025

New Features Help Maintain Standards and Minimize Risks

SAP LeanIX can now help organizations discover and track self-build software on software development platforms like GitHub. This provides enterprises with a more comprehensive view of the custom software components they have developed and identifies where and how custom code interacts across their IT landscape. This will enable companies to maintain a consistent overview and minimize associated risks, facilitating better management and oversight. The feature will be generally available by the end of Q2 2025.

SAP Introduces New WalkMe Digital Learning Solution and SAP Business Suite Integration

SAP announces an AI-assisted, contextual digital learning solution that will be part of the WalkMe portfolio. Additionally, WalkMe Digital Adoption Platform will be integrated with SAP Business Suite, providing in-app guidance to help IT professionals navigate complex software tasks in real time.

AI-Assisted Digital Learning Solution Will Bridge the Gap Between Knowledge and Action

Available by the end of 2025, this innovation enables customers to smoothly integrate WalkMe solutions into employees’ workflows, delivering intelligent, adaptive learning experiences when and where users need them.

Unlike traditional e-learning solutions that provide assistance in parallel, this new capability facilitates learning exactly when and where it’s required. The capability will accelerate software adoption, optimize productivity, and drive continuous workforce transformation.

WalkMe Solution Integration with SAP Business Suite Supports Adoption

To boost user adoption, WalkMe solutions will be integrated across solutions in SAP Business Suite including SAP SuccessFactors HCM, SAP Ariba, and SAP Cloud ERP. By providing in-the-moment guidance, AI-enabled recommendations, and automation, these integrations will accelerate application onboarding, help ensure employees maximize the full potential of SAP solutions, and help companies achieve ROI from their SAP investments.

• WalkMe for SAP SuccessFactors HCM
  An AI-assisted digital adoption solution provides employees with in-app guidance and automation for critical HR workflows, from onboarding and requesting time off to learning new processes and more. For HR teams, click-by-click data can provide valuable insights that help optimize workflows, while no-code content creation tools and preconfigured templates make it easier to customize in-app guidance. This helps offer support to employees when and where they may need it. WalkMe solutions help organizations to accelerate adoption, boost employee productivity and improve the overall employee. This integration is generally available now.
• WalkMe Premium for SAP Ariba solutions
  This integration helps accelerate adoption of new procurement technologies by offering in-app prompts for tasks like creating purchase requests, managing approvals, or launching sourcing events. The real-time, step-by-step user guidance is especially valuable during system updates, process changes, or onboarding of new buyers and suppliers. This integration is generally available now.
• WalkMe solution integration for SAP Cloud ERP
  This integration helps simplify the transition to cloud ERP by guiding users through complex workflows and automating critical tasks directly within SAP Cloud ERP. By embedding real-time guidance, task automation, and AI-driven validations into the workflow, the integrations with WalkMe solutions helps reduce friction during implementations, accelerate process adoption, improves data accuracy and compliance, and support a clean core strategy by minimizing the need for custom development and ongoing enablement. This integration is expected to be generally available in Q4 2025.

Services and Support

SAP’s expanded services and support offerings provide a more flexible, end-to-end experience for organizations moving to the cloud. This includes newly launched tiered service plans for SAP Business Suite, new AI-assisted services, and enhancements for customers of SAP Cloud ERP Private solutions.

SAP Modernizes Services and Support for Customer Cloud Adoption

To help customers more easily adopt SAP Business Suite, SAP will introduce a modern, tiered services and support engagement model to guide customers as they transition to the cloud and adopt the latest SAP innovations.

This newly simplified engagement model will offer three success plan options:

• The foundational plan
  Expands the support that comes with every cloud license subscription to include enhanced onboarding. Customers of SAP Cloud ERP Private solutions will also have access to transformation preparation services.
• The advanced plan
  Includes the foundational plan plus a higher degree of ongoing service, advice, guidance, and solution activation to help customers reach successful transformation to the public cloud with a clean core.
• The max plan
  Includes all offerings in the foundational and advanced plans and a tailored approach to guide complex, enterprise-wide transformation.

Additionally, customers will be able to extend their planned experience by adding streamlined professional services and application management to help adopt and operate their solutions. The new engagement framework is planned to be generally available in January 2026.

Existing contractual engagements between SAP Services and Support and customers remain unaffected.

Read this blog to learn more about the modernization of the services and support engagement framework

SAP Enhances RISE with SAP Journey with New Tools and Services

SAP introduces new enhancements to services and support for customers on the RISE with SAP journey. These updates will help drive transformation with expert-level guidance and strategic insights.

Evolution of RISE with SAP Methodology

RISE with SAP Methodology provides customers with a structured approach to adopt SAP Business Suite solutions leveraging a standardized framework, an integrated toolchain, and expert guidance.

SAP announces the following enhancements to RISE with SAP Methodology, which are available now:

• Updates to the discovery phase
  Helps define a solution scope that best meets customers’ unique business needs.
• A project workspace in SAP Cloud ALM
  Helps customers develop multiple, combinable road maps for adopting different line-of-business solutions.
• Increased onboarding offerings
  Includes enablement on Business Transformation Management and SAP BTP solutions including SAP Build, which are requirements for customers’ cloud transformations.

In Q3 2025, the methodology will also include Joule, giving customers new AI-assisted capabilities that can provide 24x7 expert guidance, actionable insights, and the ability to automate project tasks.

New Transformation Preparation Service Supports Cloud Transformation

SAP is introducing a new transformation preparation service as part of RISE with SAP Methodology, available today, that helps customers build a tailored transformation road map to support their evolution to SAP Business Suite. Included in the SAP Cloud ERP Private package, this offering accelerates time to value with set tools and established governance models.

SAP Announces New AI-Driven Services and Support

SAP announces new AI-driven services that, taken together, will help customers get more value from SAP investments.

Available today, SAP is also introducing new support to help businesses to create customer-specific AI solutions that address their individual business needs. Built on proprietary data and tailored algorithms, these AI solutions can deliver faster time to value and competitive differentiation by training models on customer-specific data and building innovations designed for customers’ specific business scenarios.

New services and support solutions include:

• AI assistance from SAP MaxAttention
  Provides customers with an AI-guided solution designed to optimize their SAP solutions, helping improve their quality and performance. This enhancement will generate AI-enabled insights and suggest actions to improve areas such as data-capacity excellence, adoption potential for SAP Cloud ERP Private, and operational excellence for SAP BTP. The AI-guided recommendations walk customers through implementation steps, helping them detect and resolve issues earlier, improve system performance, unlock unused functionality, and accelerate innovation adoption. The service is available today, for limited customer release.
• New AI management system certification
  Will help customers enhance trust and transparency in AI adoption by upholding industry standards and ethical AI practices, while reducing risks. General availability expected in Q4 2025.
• AI activation service
  Can quickly enable Joule in the customer’s landscape and helps ensure smooth setup. This service is generally available today.
• AI customer center of expertise service
  Will help businesses establish and operationalize a center to drive continuous AI adoption and optimization. General availability expected in Q2 2025.
• Security dashboard for SAP Cloud ERP Private
  Offers a security use case as a service for porting and a use-case development platform that alerts users to vulnerability, compliance, and security of end points, network systems, and SAP applications. General availability expected in Q3 2025.

SAP Accelerates Cloud Transformation with New Transition Guidance

SAP introduces transition guidance, an integrated app that orchestrates transformation-related assets, tools, and services to help customers accelerate their cloud transformation. With Joule as the entry point, personalized guidance and actionable recommendations can be tailored to an individual’s transformation objectives. Transition guidance packages bring together capabilities from the following SAP solutions:

• SAP Joule for Consultants
  Maps out interfaces, migrates data, and automates testing.
• SAP Signavio
  Delivers in-depth insights into current business processes, optimizing efficiency and decision-making.
• SAP LeanIX
  Provides a thorough understanding of the business implications of cloud transformation, including architecture, risks, and dependencies.
• SAP Cloud ALM
  Provides highly integrated tools and services to support data-driven decision-making processes, and project planning, execution, and testing throughout the entire transformation.
• Joule for developers
  Helps adapt custom ABAP development tools, optimizing business applications for the cloud.

Transition guidance will release the first key features by the end of 2025, with more functionality coming throughout 2026.