Boost collaboration and effortlessly manage leads, campaigns, and tickets

Name: Student Acquisition Module
Brand: Si6 Associates Private Limited

Purpose-built educational CRM software for educational customers for lead capture, campaign management, activity tracking by agents, outreach campaigns, and raising issues via ticket management. It is integrated with application and admission management systems of other SAP partners apps.

By Si6 Associates Private Limited

Overview

Manage leads in context with academic year and session

Capture and nurture leads specific to a campus and program. Agents can also log the activity during outreach campaigns, so we can identify the time to convert a lead and also derive the cost per each lead. The leads are stored centrally and captured from all sources.

Create campaigns and execute centrally

Users can select the filters of various lead selection criteria, like academic year, session, program, campus, origin city of leads, and data consent provided. Outreach the leads in mass batches or on an individual basis with a personalized message.

Capture all leads centrally from multiple sources

The solution is pre-integrated to the other store listed partner solution "Admission Catalogue and Curriculum Management" add-on solution, which allows users to track the initial contact of leads until the applicant in enrolled, providing a 360-degree view of the leads.

Details

Solution type

Extensions and Add-ons

Industry

Public Sector, Education and Research

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP S/4HANA Enterprise Management

SAP S/4HANA Cloud Public Edition

SAP S/4HANA Cloud Private Edition, enterprise management

Features

Consolidate leads from multiple sources

Centralized lead management streamlines lead acquisition, tracking, and nurturing processes, enhancing the efficiency and effectiveness of sales and marketing efforts. It helps businesses effectively manage and convert leads into valuable customers.

A centralized lead management system provides a standardized approach to capture leads from multiple channels and log activity to engage & act timely.

Create and execute campaigns personalized to each program and session

Creating and executing personalized campaigns for each program or session involves tailoring marketing efforts to specific target audiences based on their interests, needs, and preferences. Personalized campaigns aim to deliver the right messages to the right audience.

Personalized campaigns: segment audience, customize content, select channels, craft messages, automate execution, monitor & optimize for better engage

Streamline and manage all tickets effectively

Ticket management for educational stakeholders involves a centralized system to capture, assign, track, and resolve requests or issues. It promotes efficient communication, collaboration, and adherence to service levels. The system provides transparency, analytics, and reporting of team performance.

Ticket with the status and the due dates and the category of the various tickets.

Lead Management automatic capture from chatbot, website, landing pages and external leads manual uploads in the pre defined format.

Create Campaign with Budget, Approval Workflow, Define lead criteria and Execute Campaigns with Consent provided leads for a specific program

Raise their grievances or contact the office with various support issue categories, Students and Applicants and Alumni can use this platform to engage

Call for action for the agents to increase their productivity

Agents or a central admin can send emails or SMS or on WhatsApp when integrated to the various stakeholders centrally.

Create Multiple Email Templates with RICH Image and HTML and append your existing brochures in real time and ability to reuse them during campaigns.

Plans and pricing

All plans include:

Lead Management
Campaign Management
Conversational Chatbot
Ticket Management Solution
Monitor Outreach Activities
Analytics
Dynamic Email Template Builder

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Trail edition includes all the Standard Features

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Conversation AI Chatbot to address and resolve the applicant, Student Queries

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Conversation Engine, Form Builder, Integrations to Admission System and ERP

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Technical Information

Technical details

Solution type	Extensions and Add-ons
Category	Integration
Industry	Public Sector, Education and Research
Works with	SAP S/4HANA Enterprise Management SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Private Edition, enterprise management SAP Business Technology Platform SAP Integration Suite SAP Student Lifecycle Management

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment	Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs. Software-as-a-Service solution This product is delivered online as a subscription service. Cloud Solution This product is designed to be delivered over a network as a cloud service. User Assistance provided Assistance is provided to enable all target users to install configure, and use the solution. Deployed on server This product is an on-premise/hosted solution designed to be downloaded and deployed on a server. Deployed at scale on device This product is designed to be downloaded and deployed at scale on devices (e.g. mobile applications, intelligent agents, etc.)
Globalization	Internationalized for global customers This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode). Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies).
Operations	Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater. Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting. Meets recommended support levels This product meets SAP Store-recommended standards for support levels and turnarounds. Meets SAP Store recommended Service Levels This product meets SAP Store-recommended service levels. High availability and disaster recovery This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption. Multi-tenant solution with full isolation and encryption This product utilizes a multi-tenant architecture with complete isolation and encryption of customer account data, policy and configuration settings. Meets recommended data lifecycle management standards This product meets SAP Store-recommended standards for data lifecycle management and data destruction.

+1-800-872-1727

Boost collaboration and effortlessly manage leads, campaigns, and tickets

Overview

Manage leads in context with academic year and session

Create campaigns and execute centrally

Capture all leads centrally from multiple sources

Eliminate stand-alone ticket management solutions

Details

Solution type

Industry

Compatibility

Works with

Features

Consolidate leads from multiple sources

Create and execute campaigns personalized to each program and session

Streamline and manage all tickets effectively

Plans and pricing

All plans include:

Technical Information

Technical details

Deployment and operations

Resources

Publisher

Si6 Associates Private Limited

More solutions provided by {{publisher}} Si6 Associates Private Limited

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