Streamline dispatching processes with Joule
Dispatchers can leverage intuitive transactional and conversational capabilities of Joule in SAP Field Service Management for faster task completion. This solution significantly reduces their time and effort by using the power of natural language to effortlessly interpret user queries, instantly retrieve relevant information from the SAP Help Portal documentation, and complete planning of service orders, ultimately enhancing overall productivity.
Overview
Autonomous Service Order Planning
Autonomous service order planning boosts dispatcher productivity by reducing manual tasks, minimizing errors, and enabling faster, more efficient decision-making
Autonomous Resource Optimization
Autonomous service order planning helps optimize resource allocation by analyzing real-time data and historical patterns, reducing misallocations and ensuring the right resources are assigned to the right jobs
Service Order Planning Productivity
12.5% increase in dispatcher productivity
Details
Solution type
AI Feature
Compatibility
Works with
SAP Field Service Management
Plans and pricing
Choose a base plan
SAP Field Service Management, Joule
-
Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
-
Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
- Contract duration available upon request
-
Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
-
Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.
Technical Information
Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.
Product documentation
View information and documentation for implementing and managing your SAP products.
Data security
Help protect confidentiality and data integrity.
Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Installation and setup
Follow these setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimize the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Resources
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
Business Value 3-Pager
Product Tour
SAP Field Service Management, Joule with SAP Field Service Management