Improve your DSO and customer satisfaction with dynamic collections management
Are you struggling to get paid on time and are you spending too much time resolving disputes? Reduce DSO, increase cashflow and improve customer relations with the most comprehensive solution for collections, deductions, and dispute management. Best practices strategies, AI collection scoring, and intelligent process automation, all bundled in a compelling user experience in a lean yet scalable set-up, today and in the future.
Overview
Proactive and real time AR management driven by AI collection scoring
Optimize AR management in your existing SAP ERP, no need for additional software. Cost effective whilst improving control and visibility on day-to-day collection activities and more. Keep all data in one source of truth creating instant visibility on your receivable’s performance for all stakeholders.
Eliminates manual efforts and error prone activities for accurate AR management
Flexible Workflows in combination with AI collection scoring allows for a fully automated handling of daily collection and dispute activities and tasks. Reduce errors through automation of processes and get more done with the same resources.
Harmonized and standardized AR processes in line with operational objectives
Automatically generated activities based on customers real-time performance, neatly arranged in a dynamic worklist, resulting in a focused work approach, and increasing productivity because of data driven actions and decision, supported by detailed reporting and track & approval records.
Details
Solution type
Extensions and Add-ons
Industry
Automotive, Oil, Gas, and Energy, Utilities, Telecommunications
Compatibility
Works with
Features
Collection Scoring predicting default risks based on customer payments behavior
A unique feature that defines a customer collection score based on flexible KPI’s, indicating the risk of late payments or possible defaults with collection strategies automatically adapting based on score calculated.
Automated Collection Strategies defined by customer performance
No more manually identifying which customer to contact first. The automated collection strategies prioritized automatically where collection risks are and what action needs to be taken.
Real Time customers KPI's in flexible and user friendly Dashboard.
Having instant insights is key to understanding the why. A detailed Dashboard will provide insight information so your FTEs can focus on the ‘what’ and ‘how’, creating urgency in making the right decisions, based on real-time customer performance.
Plans and pricing
Standard package
Flexible collection Strategies
Collection scoring
Effective dispute management
Comprehensive reporting
Unlimited Users
- Minimum contract 3 years
Flexible collection Strategies
Collection scoring
Effective dispute management
Comprehensive reporting
Unlimited Users
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Accounting and Financial Close |
| Industry | Automotive, Oil, Gas, and Energy, Utilities, Telecommunications |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Integrating the World of Inbound Payments
From Invoice to Cash – Winning Strategies for The Entire Receivables Lifecycle
Credit management automation: the gateway to successful Order-to-Cash
Publisher
Serrala Group GmbH
Serrala, a global leader in financial automation and B2B payments, revolutionizes corporate payments with secure solutions. Offering on-premise, cloud, and SaaS options, Serrala unifies finance and treasury, automating processes for more than 2,800 customers to reduce costs and minimize risks.
