Know your customers and target them

4.5 rating2

The SAP CX partner solution is a SAPUI5 app to create target groups in SAP Sales Cloud based on the entire data stock of the SAP Sales and Service Cloud. Use all common filter operators and segment your customers based on opportunities, visits or other relevant business data in your SAP CX.

Overview

Selections based on the entire SAP Sales and Service Cloud database

There is no restriction in the selection options. All available and custom business objects and fields in the system can be added to the segmentation enhancement.

Supporting complex selections

The enhancement supports complex segmentations by adding multiple filtering steps, connecting them with "and" or "or" and applying all common logical operators.

Easy to understand and fast processing

With the segmentation model visualization you can easily follow your selection steps, see the number of resulting members and check up the members of all interim results in a preview.

Show more

Details

Solution type

Extensions and Add-ons

Industry

Cross-Industry, Industrial Manufacturing, Professional Services, Healthcare

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Sales CloudSAP Service Cloud

Features

Extensive Segmentation

Add and connect filters based on all customer-related business objects and fields available in the SAP Sales and Service Cloud. Custom business objects and fields are also supported.

Extensive Segmentation
Enlarge

Visualization in a Segmentation Model

The segmentation model visualizes each filtering step. This allows you to follow the process and to always get an overview of the resulting customer number. The status of each filtering step is highlighted with colors and with selecting a node the resulting customer list can be viewed.

Visualization in a Segmentation Model
Enlarge

Import Customers

The extension allows you to import customers from Excel. With this feature your imported members are preselected and based on this selection you are able to further segment your customers.

Import Customers
Enlarge
Show moreView media gallery

Plans and pricing

Customer reviews

Product.Pricing.Reviews.PromptForReview.ReviewsExist.MessageWrite a review
2024年5月8日Verified User in Automotive
What do you like best about the product?
Its easy to use interface and the support of interactive visualization feature
Show more
2023年3月20日Vaibhav T., Hardware Engineer at Bosch India, Bosch Global Software Technologies
What do you like best about the product?
The platform offers a great diversification of the segments, and it helps the user attain the goal faster and easier
Show more

Technical Information

Solution type Extensions and Add-ons
Category Marketing
Industry Cross-Industry, Industrial Manufacturing, Professional Services, Healthcare
Works with
  • SAP Sales Cloud
  • SAP Service Cloud

Resources

SAP Customer Experience Sales Rockstar

Marketing Segmentation Enhancement for CX preview

Publisher