Entity Extraction

Extract information and create entities in backends of SAP solutions.

Name: SAP Enterprise Service Management, Backend Entity Extraction
Brand: SAP SE

The feature automatically identifies and extracts relevant ID patterns (e.g. Invoice ID, Contract Account etc.) from documents like emails, converting unstructured text into structured data for support processes. It allows easy entity creation in backends of SAP solutions, such as SAP S/4HANA Cloud.

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Overview

Entity Reference Linking Automation

Reduce the time spent on manually finding, identifying and linking entity references

Faster Case Processing

Process cases faster

Automated Efficiency Improvement

Improve efficiency without manual intervention

Entity Extraction Productivity

50% increase in shared service staff productivity through entity extraction

Repeat Case Reduction

30% reduction in repeat cases

Details

Solution type

AI Feature

Plans and pricing

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validUntil253370723039000

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titleSAP Enterprise Service Management, Backend Entity Extraction

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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.

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