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Learn more about SAP Service Cloud

Learning journeys

Find the right training and certification with our visual learning guides, and map out the best learning plan for you and your team with courses and exams that are tailored to different roles.

Webinars

Join our live Webinars to hear from our experts on technical and business topics, road maps, new releases, and more – and watch previous Webinars on demand.

Community and Events

Join your regional customer community

Network with other SAP Service Cloud and SAP C/4HANA customers, get insights from product experts, share your knowledge, and attend year-round events by joining the SAP Customer Experience User Community in your region.

Meet our online community

Connect with our solution experts, as well as customers and partners, to share information and access key product details on SAP Service Cloud.

Product Details

Explore your SAP Service Cloud solution in detail and get insights into the future direction of the product.

Road map

Learn about your current options, planned innovations, and future features.

Product documentation

Find documentation on product onboarding, implementation, extensibility, and more in the SAP Service Cloud help portal.

SAP Customer Experience Services

Put your customer experience project on the path to success from day one.

Expert guidance and advice

Rely on experts when creating your own connected customer experience. Reduce time-to-value, transform your front office, and derive maximum value from our solutions – with SAP Customer Experience Services.

CX Works

Access a complete source of field-tested, SAP-verified expertise and carefully curated content with all the information you need to succeed with SAP C/4HANA.

Newsletter

Subscribe to the SAP Service Cloud newsletter to get the latest news, trends, and release information in your inbox.

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