EC and BTP Manager's Guide
Manager’s guide: Driving team
adoption of SAP SuccessFactors
Employee Central with SAP Business
Technology Platform
Purpose
As a manager, you’re at the center of how your team experiences HR and work
technology. This guide helps you drive adoption of the SAP SuccessFactors
Employee Central solution together with SAP Business Technology Platform
(SAP BTP), so your team benefits from smarter automation, connected data,
and faster, more intuitive processes. When SAP SuccessFactors Employee
Central and SAP BTP work together, your HR operations become not just digital
but also intelligent—enabling smoother experiences, faster decisions, and more
innovation.
adoption of SAP SuccessFactors
Employee Central with SAP Business
Technology Platform
Purpose
As a manager, you’re at the center of how your team experiences HR and work
technology. This guide helps you drive adoption of the SAP SuccessFactors
Employee Central solution together with SAP Business Technology Platform
(SAP BTP), so your team benefits from smarter automation, connected data,
and faster, more intuitive processes. When SAP SuccessFactors Employee
Central and SAP BTP work together, your HR operations become not just digital
but also intelligent—enabling smoother experiences, faster decisions, and more
innovation.
Why it matters
For you as a manager
• Gain real-time insights into your
team’s data—headcount, absences,
and changes—in one place.
• Automate repetitive HR workflows
(such as approvals, onboarding steps,
or reminders).
• Use dashboards, analytics, and AI to
make confident, data-driven people
decisions.
• Save time on admin and spend more
time on leadership and development.
For your team
• Enjoy simpler, faster, and more
personalized HR processes—from
onboarding to pay and learning.
• Get proactive notifications (such as
contract renewals, birthdays, or leave
approvals).
• Trust that their data and requests flow
smoothly—no double entry, no
waiting.
• Experience HR as an integrated part
of work, not a separate system.
The power of using
SAP SuccessFactors Employee
Central and SAP BTP together
When SAP SuccessFactors Employee
Central connects through SAP BTP:
• Workflows become smarter—
approvals, alerts, and processes
adapt automatically.
• Data flows smoothly between
SAP SuccessFactors Employee
Central, payroll, performance,
learning, and custom apps.
• Managers gain visibility into key
metrics with embedded analytics
and dashboards.
• Innovation happens faster—with
apps, bots, and extensions built on
SAP BTP to fit your team’s needs.
In short: SAP BTP supercharges
SAP SuccessFactors Employee
Central—turning it from a data
system into an intelligent people
platform.
For you as a manager
• Gain real-time insights into your
team’s data—headcount, absences,
and changes—in one place.
• Automate repetitive HR workflows
(such as approvals, onboarding steps,
or reminders).
• Use dashboards, analytics, and AI to
make confident, data-driven people
decisions.
• Save time on admin and spend more
time on leadership and development.
For your team
• Enjoy simpler, faster, and more
personalized HR processes—from
onboarding to pay and learning.
• Get proactive notifications (such as
contract renewals, birthdays, or leave
approvals).
• Trust that their data and requests flow
smoothly—no double entry, no
waiting.
• Experience HR as an integrated part
of work, not a separate system.
The power of using
SAP SuccessFactors Employee
Central and SAP BTP together
When SAP SuccessFactors Employee
Central connects through SAP BTP:
• Workflows become smarter—
approvals, alerts, and processes
adapt automatically.
• Data flows smoothly between
SAP SuccessFactors Employee
Central, payroll, performance,
learning, and custom apps.
• Managers gain visibility into key
metrics with embedded analytics
and dashboards.
• Innovation happens faster—with
apps, bots, and extensions built on
SAP BTP to fit your team’s needs.
In short: SAP BTP supercharges
SAP SuccessFactors Employee
Central—turning it from a data
system into an intelligent people
platform.
Key manager actions to drive
adoption
Lead by example
• Use SAP SuccessFactors Employee
Central and related tools enabled
by SAP BTP (dashboards, workflow
apps) regularly.
• Share how automations (such as
onboarding workflows or pay
changes) are improving your work.
• Encourage curiosity—explore
SAP BTP–driven insights in your
team dashboards.
Reinforce the “why”
• “SAP BTP makes SAP SuccessFactors
Employee Central smarter—with
fewer clicks, fewer errors, and faster
results.”
• “We’re using technology to reduce
admin so we can focus on people.”
• “This integration means your HR data
and tasks are connected—you don’t
have to chase them.”
Encourage self-service and
exploration
• Direct employees to complete
HR actions in SAP SuccessFactors
Employee Central and explore
available self-service extensions
(such as leave management
or document requests).
• Encourage team members to use
SAP BTP–based tools that improve
collaboration or insight (such as
custom dashboards or bots).
Keep it routine
• Include updates on
SAP SuccessFactors Employee
Central and SAP BTP in team meet-
ings (“We’ve automated X approval
using SAP SuccessFactors Employee
Central and SAP BTP”).
• Share new app or workflow
launches that make HR tasks easier.
• Review dashboards quarterly to
track trends in headcount, turnover,
or engagement.
adoption
Lead by example
• Use SAP SuccessFactors Employee
Central and related tools enabled
by SAP BTP (dashboards, workflow
apps) regularly.
• Share how automations (such as
onboarding workflows or pay
changes) are improving your work.
• Encourage curiosity—explore
SAP BTP–driven insights in your
team dashboards.
Reinforce the “why”
• “SAP BTP makes SAP SuccessFactors
Employee Central smarter—with
fewer clicks, fewer errors, and faster
results.”
• “We’re using technology to reduce
admin so we can focus on people.”
• “This integration means your HR data
and tasks are connected—you don’t
have to chase them.”
Encourage self-service and
exploration
• Direct employees to complete
HR actions in SAP SuccessFactors
Employee Central and explore
available self-service extensions
(such as leave management
or document requests).
• Encourage team members to use
SAP BTP–based tools that improve
collaboration or insight (such as
custom dashboards or bots).
Keep it routine
• Include updates on
SAP SuccessFactors Employee
Central and SAP BTP in team meet-
ings (“We’ve automated X approval
using SAP SuccessFactors Employee
Central and SAP BTP”).
• Share new app or workflow
launches that make HR tasks easier.
• Review dashboards quarterly to
track trends in headcount, turnover,
or engagement.
Persona What they
care about
How to motivate them Key message
New hire Fast onboarding
and clarity
Highlight automated onboarding
and self-service setup.
“Virtually everything you need—from
tasks to contacts—happens automati-
cally in SAP SuccessFactors Employee
Central.”
Experienced employee Efficiency
and accuracy
Emphasize time saved through
automation.
“There’s less chasing, more doing—your
data flows where it needs to.”
Manager of others Insights and
compliance
Show dashboards and workflow
tracking.
“You can see your team’s status in real
time—no waiting for reports.”
HR or tech-savvy user Innovation
and control
Invite feedback on new
integrations or apps.
“We’re evolving how HR works—your
input helps us build better.”
Common employee personas and how to support them
care about
How to motivate them Key message
New hire Fast onboarding
and clarity
Highlight automated onboarding
and self-service setup.
“Virtually everything you need—from
tasks to contacts—happens automati-
cally in SAP SuccessFactors Employee
Central.”
Experienced employee Efficiency
and accuracy
Emphasize time saved through
automation.
“There’s less chasing, more doing—your
data flows where it needs to.”
Manager of others Insights and
compliance
Show dashboards and workflow
tracking.
“You can see your team’s status in real
time—no waiting for reports.”
HR or tech-savvy user Innovation
and control
Invite feedback on new
integrations or apps.
“We’re evolving how HR works—your
input helps us build better.”
Common employee personas and how to support them
Talking points you can use
• “SAP SuccessFactors Employee
Central is our people hub, and
SAP BTP makes it intelligent.”
• “With automation, approvals and
reminders just happen—no
follow-up needed.”
• “We’re connecting systems so your
experience is streamlined from hire
to retire.”
• “If it feels easier, that’s the point.
That’s SAP SuccessFactors
Employee Central and SAP BTP
working together.”
Manager quick tips
• Bookmark your SAP SuccessFactors
Employee Central dashboard and
check it weekly for updates or
workflow items.
• Use the analytics tiles to review
key team data and insights.
• Acknowledge improvements when
automation saves time (“We saved
hours on onboarding this month!”).
• Celebrate early adopters who use
SAP SuccessFactors Employee
Central self-service and new
tools enabled by SAP BTP.
• Reinforce adoption during onboard-
ing, performance reviews, and
process updates.
What success looks like
• One hundred percent of managers and
employees using SAP SuccessFactors
Employee Central self-service features
for HR tasks
• Automated workflows reducing
manual HR tickets
• Managers reviewing real-time analytics
using SAP BTP dashboards
• Faster approvals, fewer data errors,
and more time for strategic work
• Teams reporting higher satisfaction
with HR processes
• “SAP SuccessFactors Employee
Central is our people hub, and
SAP BTP makes it intelligent.”
• “With automation, approvals and
reminders just happen—no
follow-up needed.”
• “We’re connecting systems so your
experience is streamlined from hire
to retire.”
• “If it feels easier, that’s the point.
That’s SAP SuccessFactors
Employee Central and SAP BTP
working together.”
Manager quick tips
• Bookmark your SAP SuccessFactors
Employee Central dashboard and
check it weekly for updates or
workflow items.
• Use the analytics tiles to review
key team data and insights.
• Acknowledge improvements when
automation saves time (“We saved
hours on onboarding this month!”).
• Celebrate early adopters who use
SAP SuccessFactors Employee
Central self-service and new
tools enabled by SAP BTP.
• Reinforce adoption during onboard-
ing, performance reviews, and
process updates.
What success looks like
• One hundred percent of managers and
employees using SAP SuccessFactors
Employee Central self-service features
for HR tasks
• Automated workflows reducing
manual HR tickets
• Managers reviewing real-time analytics
using SAP BTP dashboards
• Faster approvals, fewer data errors,
and more time for strategic work
• Teams reporting higher satisfaction
with HR processes