SAP Ariba Benchmarking Report
Procurement
Benchmark
Survey Insights
Key metrics and best
practices to improve
source-to-pay performance
Benchmark
Survey Insights
Key metrics and best
practices to improve
source-to-pay performance
1. Benchmark data is obtained on a rolling basis through surveys available in the SAP Ariba Benchmark Program.
2. Quartiles are grouped as follows: Top 25% of participants, average 50% of participants, and bottom 25% of participants.
As the old saying goes: “Don’t look back—something
might be gaining on you.” The truth is, plenty of
companies could be threatening your market
position, but without accurate data to tell you the
real story, you might not know until it’s too late.
So what’s the best way to evaluate where you stand,
and what steps you should take to get ahead?
Benchmarking. And while tracking progress against
your own internal goals is important, knowing how
you’re performing compared to competitors is even
more crucial in today’s volatile economy.
SAP makes this easier by regularly gathering and
analyzing extensive benchmark data from hundreds
of leading companies worldwide, then providing
access to the information in a series of reports.1
Whether you need to build a business case
to support investment in procurement digital
transformation, assess outcomes from your
source-to-pay solutions compared to other
companies, or identify KPIs to improve your
source-to-pay function, the facts presented in
these pages can help.
Based on benchmark surveys conducted over the
past two years, our report covers the key metrics
in procurement processes across the source-to-
pay cycle. Results are presented as top, average,
and bottom quartiles to indicate the degree of
participant success.2 We also list best practices
that elevate companies from an average level of
performance or savings to best in class, offering
insight into effective strategies you can use in
your organization.
Benchmark your way
to better business success
2 | 16
2. Quartiles are grouped as follows: Top 25% of participants, average 50% of participants, and bottom 25% of participants.
As the old saying goes: “Don’t look back—something
might be gaining on you.” The truth is, plenty of
companies could be threatening your market
position, but without accurate data to tell you the
real story, you might not know until it’s too late.
So what’s the best way to evaluate where you stand,
and what steps you should take to get ahead?
Benchmarking. And while tracking progress against
your own internal goals is important, knowing how
you’re performing compared to competitors is even
more crucial in today’s volatile economy.
SAP makes this easier by regularly gathering and
analyzing extensive benchmark data from hundreds
of leading companies worldwide, then providing
access to the information in a series of reports.1
Whether you need to build a business case
to support investment in procurement digital
transformation, assess outcomes from your
source-to-pay solutions compared to other
companies, or identify KPIs to improve your
source-to-pay function, the facts presented in
these pages can help.
Based on benchmark surveys conducted over the
past two years, our report covers the key metrics
in procurement processes across the source-to-
pay cycle. Results are presented as top, average,
and bottom quartiles to indicate the degree of
participant success.2 We also list best practices
that elevate companies from an average level of
performance or savings to best in class, offering
insight into effective strategies you can use in
your organization.
Benchmark your way
to better business success
2 | 16
The SAP advantage
No matter where you are on your spend
management journey, SAP procurement
solutions enable you to transform results
across source-to-pay processes, including
selecting goods and services, enforcing
compliance, receiving and reconciling
orders, and managing invoicing and payment.
Through SAP Business Network, you can
drive closer, more productive collaboration
with suppliers while maximizing supply
chain visibility. And if you’re trying to create
a business case to support investment in
new solutions, please reach out to us—we
can assist you by sharing extensive data and
experience that make it easier to manage the
complexity and challenges involved.
Building a digital advantage
This year’s analysis highlights several trends that have
repeated across multiple survey periods:
• Companies continue to prioritize sourcing savings
and cost reduction.
• Digital transformation is driving an energized focus
on operational efficiency.
• To increase adoption of digital solutions,
companies are seeking out tactics and strategies
that make life easier for their end users.
Moreover, digital technologies are playing an
increasingly central role in optimizing source-to-
pay outcomes. The data shows that the top tier
of companies using SAP Ariba solutions realized
exemplary results, despite facing ongoing supply
chain challenges. Compared to peers, these
organizations were able to deliver better cost
controls and manage more spend with lower
headcount, freeing them to perform more strategic
tasks for the business.
3 | 16
No matter where you are on your spend
management journey, SAP procurement
solutions enable you to transform results
across source-to-pay processes, including
selecting goods and services, enforcing
compliance, receiving and reconciling
orders, and managing invoicing and payment.
Through SAP Business Network, you can
drive closer, more productive collaboration
with suppliers while maximizing supply
chain visibility. And if you’re trying to create
a business case to support investment in
new solutions, please reach out to us—we
can assist you by sharing extensive data and
experience that make it easier to manage the
complexity and challenges involved.
Building a digital advantage
This year’s analysis highlights several trends that have
repeated across multiple survey periods:
• Companies continue to prioritize sourcing savings
and cost reduction.
• Digital transformation is driving an energized focus
on operational efficiency.
• To increase adoption of digital solutions,
companies are seeking out tactics and strategies
that make life easier for their end users.
Moreover, digital technologies are playing an
increasingly central role in optimizing source-to-
pay outcomes. The data shows that the top tier
of companies using SAP Ariba solutions realized
exemplary results, despite facing ongoing supply
chain challenges. Compared to peers, these
organizations were able to deliver better cost
controls and manage more spend with lower
headcount, freeing them to perform more strategic
tasks for the business.
3 | 16