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Success Experiences

Achieve immediate value and long-term success for your SAP solutions.

Scale your success experience for your specific needs

Work with our experts to realize value quickly and choose longer-term engagements for more individualized or high-touch services.

Success experience

Essential

Supports all SAP solutions

Foundation for your success:

Realize value from the start
Get proactive mission-critical support
Utilize best practices and recommendations

Explore essential experiences

Success experience

Advanced

Extends the essential option

Extend your experience:

Reach your goals with focused guidance
Get advanced support and a personalized success plan
Maximize the value of your investment with expert help

Explore advanced experiences

Success experience

Select

Extends the essential and advanced options

Tailor your experience:

Drive innovation with hands-on expertise
Tackle strategic challenges to transform your business
Get a high-touch experience tailored to your individual needs

Explore select experiences

Compare our success experiences

Edit Table Feature Comparison Component

*Applicable to cloud solutions only. For more information on on-premise support offerings, visit SAP Support Portal.

Compare experiences	Essential	Advanced	Select
Engagement scope	Foundation for effectively sustaining, running, and capturing benefits from your SAP solution	Personalized success plan to help drive the results that support growth	Large-scale business transformations through a long-term strategic partnership or focused business journeys as shorter-term engagements
Solution scope	Entire SAP solution landscape and all deployment scenarios	All major cloud solutions from SAP	Entire SAP solution landscape and all deployment scenarios
Features	*SAP Enterprise Support, cloud editions: Collaboration with SAP support experts Empowerment with a wide range of services and educational content Innovation and value realization Proactive mission-critical support Application lifecycle management Embedded launch activities:** Guided enablement based on best practices for business processes, architecture, and strategies Access to a pre-configured demo environment enriched with sample data Touch points to track user enablement and process-specific adoption metrics	Optional on top of essential, including SAP Preferred Success: Feature adoption planning and success checks In-depth release guidance Targeted training programs Advanced support and enhanced-target SLAs Access to customer success experts	Optional on top of essential and advanced: Holistic, tailored guidance across solutions and lifecycle phases Designated SAP engagement team Large-scale business transformations through a long-term strategic partnership or focused business journeys as shorter-term engagements
	Explore essential experiences	Explore advanced experiences	Explore select experiences

Success Experiences

Scale your success experience for your specific needs

Compare our success experiences

Questions? Get in touch!