Get additional support for your solution implementation
This service provides extended support for customers in the process of implementing SAP Business Network Supply Chain Collaboration. Get help with project management, functional and technical design tasks, test system configuration, testing, and go-live activities.
Service overview
Flexibility
The service provides assistance for your deployment project according to your timelines.
Continuity of Resources
Retain the project team working with you on your deployments.
Responsiveness and Speed
The service supports responsiveness for a quick turnaround to your changing project dynamics.
Details
Solution type
Professional Services
Compatibility
Works with
SAP Business Network Supply Chain Collaboration
Pricing and service scope
Choose a base plan
Implementation assistance service for SAP Business Network Supply Chain Collaboration
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Includes:
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A maximum of 3 scope items below will be covered during the duration of this service offering:
- Assistance in the overall project management
- Assistance in functional and technical design tasks
- Assistance in the configuration of the current test system
- Assistance in testing activities
- Assistance in the go-live activities
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Prerequisites:
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Customer has a valid subscription to one or more of the following Cloud solutions:
- SAP Business Network Supply Chain Collaboration
- SAP Business Network Planning Collaboration
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Customer has an active deployment project of one or more of the Cloud Service solutions from the above
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- CHF per One Time Fee
- Contract duration available upon request
-
Includes:
-
A maximum of 3 scope items below will be covered during the duration of this service offering:
- Assistance in the overall project management
- Assistance in functional and technical design tasks
- Assistance in the configuration of the current test system
- Assistance in testing activities
- Assistance in the go-live activities
-
-
Prerequisites:
-
Customer has a valid subscription to one or more of the following Cloud solutions:
- SAP Business Network Supply Chain Collaboration
- SAP Business Network Planning Collaboration
-
Customer has an active deployment project of one or more of the Cloud Service solutions from the above
-
Resources
SAP Business Network for End-to-End Supply Chain Collaboration
Supplier Collaboration: A Source of Agility, Resilience, and Competitiveness
Scope Document
Frequently asked questions
Can the scope of this service be customized for a special request?
If you’re purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.
Are any discounts available in the SAP Store?
No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.
What is the delivery process for services that I purchase through the SAP Store?
After purchasing a service via the SAP Store, the delivery process is:
- Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
- Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
- Execution: The service will be delivered according to the scope and terms specified in your purchase.
- Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.
Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.
