Cloud-native point of sale empowers stores and enables AI insights
Maximize SAP S/4HANA and SAP Order Management Services with an enterprise point-of-sale that provides dynamic insights into customers, products, and operations. Streamline omnichannel transaction execution and optimize associate experiences to enhance efficiency, service, and loyalty.
Overview
Seamless omnichannel basket for sales, store fulfillment, returns, and more
Extend the ecosystem with enterprise point of sale to unify store sales, omnichannel fulfillment, and customer engagement. OneView creates a single omnichannel basket to consolidate store, inventory, and customer data while maximizing operational efficiency and increasing loyalty.
Accelerate innovation with composability for in-the-moment store experiences
This cloud-native platform extends SAP’s digital capabilities into stores with rich product, pricing, promotion, and customer data at every point of sale. Composable associate experiences enable efficient store sales and operations, optimize omnichannel fulfillment, and maximize loyalty.
Enrich business and AI insights with store engagement details
Create a vital foundation for transformative business insights with enriched store data enabling AI agents to understand, reason, adapt, and act to synthesize online and physical store experiences for greater brand engagement, operational efficiency, and profitability.
Details
Solution type
Extensions and Add-ons
Industry
Retail, Consumer Products
Compatibility
Works with
Features
Sell, return, and fulfill orders in one transaction
Empower retailers to serve omnichannel shoppers efficiently, enabling channel-less store experiences by letting associates sell from any inventory, manage returns, and complete pickups, all in one transaction with one receipt.
Optimize store tools to drive efficiency
Transform every store into a warehouse with efficient pick, pack, pickup, and delivery. Unlock in-store inventory to enable digital fulfillment across the supply chain, boosting efficiency and improving customer service.
Gain insight into every store interaction
Enriched data from every transaction and interaction in physical stores passes to SAP Omnichannel Sales Transfer and Audit (OSTA), enabling significant expansion of enterprise business and AI data models that foster lucrative engagement, cross-sell, and upsell opportunities across retail ecosystems.
