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Digital technologies are bringing transformative change to society

By 2025, we predict that many public sector organizations will take advantage of new technologies and breakthrough innovations to become more proactive, automated, foresighted, data-driven, and citizen-focused.

Public Sector Budget Planning

Manage financial performance, control costs, and execute strategy.



SAP BusinessObjects Business Intelligence suite

Data Driven Policy Design

Rebuild trust through evidence-based public policies based on data.


SAP Data Intelligence

SAP Analytics Cloud

Policy Portfolio Management

Managing the inventory of established and planned government programs.



Grant Budget Operations for Grantee

Provide public sector organizations an integrated tool they can use to plan, budget, identify, obtain, andrecord all grant funding.



Portfolio and Project Management

Developing new products and services based on value-driven investment decisions.


SAP Innovation Management

Public Sector Budget Operations

Optimizing financial resources to achieve transparency and compliance.



Grantor Management

Plan, select, manage, and evaluate grant programs with a single, integrated system for grants management for grantors.



Omnichannel Customer Service

Provide world-class services to citizens with a great digital experience.


SAP Commerce Cloud

SAP Sales Cloud

Social Protection

Create dynamic social protection programs based on integrated and proactive policy responses.


SAP Tax, Benefits, and PaymentProcessing for Public Sector

SAP Analytics Cloud

Contributions, Revenue, and Taxes

Increase collections and maximize taxpayer compliance with unified contribution, revenue, and tax management.



Digital Cabinet Room

Reimagine government leadership for the digital economy.


SAP Data Services

SAP Analytics Cloud

See how customers are succeeding with SAP

Transform into an intelligent government enterprise to accomplish your mission

Innovate with experience and operational data

Consider how governments can become more responsive to citizens and employees, rebuild public trust, and deliver on your mission.

Enable a real-time, data-driven government

Learn how you can deliver on your mission in an increasingly multifaceted society where it is difficult to develop one-size-fits-all programs that meet citizen needs.

SAP Road Map for Regional, State, and Local Government

SAP helps organizations drive transformation, increase agility, and engage the best talent using innovative technology.

Current release highlights

  • Redesigned user experience for roles involved in grants and funds management
  • Delivery of social benefits through SAP S/4HANA
  • Improved analytics for grants management based on a virtual data model
  • Integration of hire-to-pay functionality utilizing public sector cost objects

Upcoming innovations

  • Machine learning capabilities for insights into taxpayer patterns and collection strategies
  • Simplified multilevel structure that enables evaluation of changes in funds management
  • Visibility into budget maintenance to strengthen compliance with policies and regulations
  • Ability to use enterprise search for public sector account assignments and documents

Future plans

  • Enhance the use of SAP S/4HANA Cloud for funds management, grants, and federal financials
  • Improve citizen services with conversational artificial intelligence
  • Extend experience management capabilities to shape policies, improve services, and reduce costs
  • Leverage blockchain for improved process transparency and security

Industry innovation solutions tailored to your needs

Create an intelligent government organization that is foresighted, citizen focused and agile.


Leverage a truly modern ERP system with embedded AI and machine learning for more efficient and agile processes to stay ahead of changing requirements and meet citizen needs.

SAP Ariba Buying and Invoicing 

Automate your procure-to-pay process for speed and agility.

SAP Fieldglass Contingent Workforce Management Software

Leverage a truly modern ERP system with embedded AI and machine learning for more efficient and agile processes to stay ahead of changing requirements and meet citizen needs.

SAP Access Control

Give employees the applications and services they need without exposing data and processes to unauthorized use.

SAP Service Cloud

Provide quick answers and fast, accurate resolutions with an omnichannel service​solution.

SAP Analytics Cloud

Get all the cloud analytics features you need – business intelligence (BI), augmented analytics, predictive analytics, and enterprise planning – in a single solution.

SAP Data Warehouse Cloud 

SAP cloud data warehouse software provides unified data and analytics capabilities that power SAP Business Technology Platform, enabling you to connect, transform, model, and visualize your data and gain real-time insights.


Make faster decisions based on live data with a fully managed in-memory cloud database as a service (DBaaS).  

SAP Intelligent Robotic Process Automation

SAP Intelligent Robotic Process Automation uses intelligent bots to automate repetitive manual processes.

SAP SuccessFactors Learning

Develop your employees' skills and reduce compliance risk with a unified learning management system.

SAP SuccessFactors Employee Central

Keep up with changes to your business and workforce with flexible, cloud-based human resource information system software.

SAP Qualtrics Employee Engagement

Understand the key drivers of employee engagement to improve the employee experience.

SAP SuccessFactors Workforce Analytics

Make HR decisions based on accurate workforce intelligence – not guesswork – with our cloud-based people analytics solution.

Transform your business with SAP Services and Support

Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.

Simplify and accelerate your digital transformation

Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.

Transform your business with unparalleled service support

Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.

What are analysts saying?

Explore why learning and development matters today

Find out how modern learning and development strategies for regional, state, and local governments can help employees work smarter, faster, and more efficiently.

Get the facts

51 %

of public sector organizations have moved a large or very large percentage of their business processes to the cloud.

Forrester Consulting TL Paper

57 %

lower audit cost for organizations that have a higher ability to load and analyze data in real time.

SAP Value Lifecycle Manager

15 %

lower procurement cost as a percentage of total spend for organizations that use an integrated platform for procurement.

SAP Value Lifecycle Manager

Communities and Events

SAP for Public Sector Community

Help our ecosystem enable governments to provide, protect, and prosper by exchanging information on SAP solutions for digital government. See how your public sector organization can transform everything from finance and analytics to public security and constituent services.

Manage your regional, state, local government enterprise-wide

Explore our comprehensive software capabilities to find the solutions you need to build an intelligent government enterprise.

Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.


Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organization.

Procurement and Networks

Streamline procurement processes across your organization, driving compliance and control while cutting costs and risks.


Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Database and Data Management

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Application Development and Integration

Deploy high-velocity, intelligent edge applications using business and technology services.

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