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SuccessFactors

Why SAP SuccessFactors?

Businesses of all sizes are using SAP SuccessFactors Human Experience Management to transform and expand HR strategies. With the HXM suite, you can not only find, train, and manage your workforce but also combine feedback with operational data to understand how people feel and why – and create exceptional employee experiences.

People are our business – and our purpose

From the beginning, we’ve known that our employees do not view a paycheck as the only ROI. Their experience matters. So to do better business, we have to do business better. We choose to invest in our people, knowing their experiences will shape those of our customers – and the success of our company.

Company information at a glance

Founded in San Francisco in 2001 and part of the SAP family since 2012, SAP SuccessFactors is one of the largest providers of cloud-based HCM software in the world.

7,000+

Customers and counting

We help businesses of all sizes connect their people to their purpose.

120 million

SAP SuccessFactors users

Our easy-to-use software helps teams work together.

200+

Countries and territories

SAP SuccessFactors is trusted by companies around the world.

A proven track record

Leader in Gartner Magic Quadrant

SAP SuccessFactors has been positioned as a Leader in Gartner’s Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises since the report’s inception in 2016.

Recognized Leader in worldwide talent acquisition

SAP SuccessFactors’ continued investment in talent acquisition has been recognized by the 2019 IDC MarketScape: Worldwide and U.S. Modern Talent Acquisition Suites for Large Enterprises.

2019 Customer’s Choice for Corporate Learning

Gartner Peer Insights named SAP SuccessFactors Learning the 2019 Customer’s Choice for Corporate Learning. SAP was the sole company to receive this distinction.

Corporate social responsibility: Commitment to UN Goals

We’re working with like-minded leaders and innovators to collectively ask tough questions and tackle some of today’s – and tomorrow’s – biggest challenges:

  • How to attract and inspire people of all ages by linking personal and work passions with a greater purpose
  • How to create a culture of well-being and sustainability, and provide a sense of place
  • How to address priorities like diversity, inclusion, health, decent work, economic growth, and gender equality 

SAP SuccessFactors is developing technology and partnerships to help advance the UN Sustainable Development Goals related to workforce sustainability.

Good Health and Well-Being

In an always-on society, employees can lose the boundary between work and personal life. Our Well-Being at Work initiative promotes healthy lives and well-being for all ages. When employees bring their best self to work, everyone benefits. 

Gender Equality

We will continue to strategize, innovate, collaborate, and provide HR teams with effective tools to detect and eliminate bias and inequity in the workplace. Our goal: help to achieve gender equality and empower all women and girls.

Decent Work and Economic Growth

The external workforce is a present-day phenomenon that’s here to stay – and grow. SAP promotes sustainable work arrangements for all types of workers, full and productive employment, and inclusive economic growth.

Joining Forces to Make an Impact

Every human being, in every country, wants to live a good life. We’re part of Brands for Life, the movement that’s trying to make that happen by making sustainable living easier and more rewarding for people around the world.

Equal Pay for Equal Work

We practice what we preach. So when we discovered that only 99% of SAP SuccessFactors employees worldwide were paid equitably, we rectified that. The 1% that showed a discrepancy was granted a salary increase, which took effect in October 2018.

Our leaders

Jill Popelka
President

Jill Popelka

Jill serves as President of SAP SuccessFactors and has oversight across the end-to-end business. Jill drives the long-term product strategy and portfolio to ensure maximum customer success.

Amy Wilson
EVP, Product & Applications Development

Amy Wilson

Amy Wilson serves as EVP, Product & Applications Development for SAP SuccessFactors. She leads the team that builds and delivers the industry-leading suite of SAP SuccessFactors solutions.

Stephen Spears
Chief Revenue Officer

Stephen Spears

Stephen serves as Chief Revenue Officer. He is responsible for building a sustainable revenue model to ensure continued, robust sales growth globally.

Kirsten Allegri Williams
Chief Marketing Officer

Kirsten Allegri Williams

Kirsten serves as Chief Marketing Officer at SAP SuccessFactors. She oversees the company’s end-to-end marketing strategy and corporate positioning.

Brian Ellison
CTO and Head of Platform Engineering

Brian Ellison

Brian leads the SAP SuccessFactors CTO office and Platform Engineering teams. He spearheads the long-term technology vision and cloud platform strategy.

Amar (AJ) Singh
Head of Cloud Operations

Amar (AJ) Singh

Amar (AJ) is Senior Vice President of the SAP SuccessFactors Cloud Operations Team. He has over 20 years of experience in global, mission-critical cloud and SaaS environments.

Marc Havercroft
Global Chief Customer Officer

Marc Havercroft

Marc serves as the Global Chief Customer Officer for SAP SuccessFactors. He is responsible for the company’s customer acquisition, retention, and growth strategy.

Jodi Hayes-Roth
VP, Global Customer Support

Jodi Hayes-Roth

Jodi serves as Vice President of Global Cloud HCM Customer Support. Prior to joining SAP SuccessFactors in 2016, she led Global Service Delivery for NGA.

Jo Morrow Aimandi
SVP, Global Head of SAP SuccessFactors Services

Jo Morrow Aimandi

Jo leads our global implementation team of HXM experts, supporting our customers and partners to successfully deploy our solutions, bringing real business impact and results to life. 

SAP SuccessFactors news

SAP SuccessFactors events

SuccessConnect 2020

Join us for SAP’s premier event for HR professionals and industry experts. After careful consideration, SuccessConnect Barcelona will transition to a virtual experience. Stay tuned for details on SuccessConnect Las Vegas. 

HXM Digital Summit with Josh Bersin

Join SAP SuccessFactors global leaders and Josh Bersin virtually to learn why it’s time to redefine the purpose of our field and put employee experience at the center of HR and business today. 

Pictogram of stack of papers

HR Trends & Insights

Explore the latest human resources trends, hot topics, and insights. Get fresh perspectives from HR experts – and access a library of research and articles.

Connect with us

Learn more about how SAP SuccessFactors can get your team working together.

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